BA GUF for 2 Voucher Use

Old Jul 9, 14, 11:16 pm
  #1  
Original Poster
 
Join Date: Oct 2011
Programs: CX Diamond VS Gold SPG Platinium BA GGL
Posts: 13
BA GUF for 2 Voucher Use

Never had these before and trying to apply for flights in the next month or two with travel agent bookings.

I assumed that they booked into A class with agents but into award inventory with BA direct is this the case?

BA in Hong Kong are telling my TA that they can only be used firstly on new bookings (fine I can rebook) but also only into award space?

Any advice appreciated

Thanks
Cathay Flyer is offline  
Old Jul 9, 14, 11:20 pm
  #2  
 
Join Date: Apr 2005
Location: London
Programs: BA Lifetime Gold & GGL & CCR, HH Diam, Accor Sil, Black Cineworld Unlimited, Tastecard
Posts: 7,389
BA GUF for 2 Voucher Use

Am on the mobile app but if you try search, there's been quite a bit of discussion on this fairly recently.

In short, it needs to be a new TA booking which requires BA approval and needs A class availability. Only needs award availability if you book with BA rather than TA.
chris1979 is offline  
Old Jul 9, 14, 11:38 pm
  #3  
FlyerTalk Evangelist
 
Join Date: Oct 1999
Location: Juneau, Alaska.
Posts: 12,682
Originally Posted by Cathay Flyer View Post
Never had these before and trying to apply for flights in the next month or two with travel agent bookings.

I assumed that they booked into A class with agents but into award inventory with BA direct is this the case?

BA in Hong Kong are telling my TA that they can only be used firstly on new bookings (fine I can rebook) but also only into award space?

Any advice appreciated

Thanks
Review these threads:
http://www.flyertalk.com/forum/briti...lable-not.html
http://www.flyertalk.com/forum/briti...highlight=guf2
http://www.flyertalk.com/forum/briti...highlight=guf2
http://www.flyertalk.com/forum/briti...highlight=guf2
jerry a. laska is offline  
Old Jul 10, 14, 12:09 am
  #4  
Original Poster
 
Join Date: Oct 2011
Programs: CX Diamond VS Gold SPG Platinium BA GGL
Posts: 13
Many Thanks looks like I'm OK to book through the agent into A class so I just need to tell them how.
Cathay Flyer is offline  
Old Aug 6, 15, 4:14 am
  #5  
 
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR, Marriott Ti, HH Diamond, Cafe Nero Loyalty Card
Posts: 6,400
Flight Centre Business are saying they can do this for me, but the ticket "needs to be booked and then it is sent to BA for approval - It is subject to availability and not guaranteed."

Does that sound right? Basically I check if there's A class, and if it disappears between booking and BA adding the GUF, then that's just one of those things?
Wozza2404 is offline  
Old Aug 6, 15, 4:22 am
  #6  
 
Join Date: Apr 2007
Location: Anywhere
Posts: 3,423
Originally Posted by Cathay Flyer View Post
BA in Hong Kong are telling my TA that they can only be used firstly on new bookings (fine I can rebook) but also only into award space?
That is so wrong. Whoever in BA HKG told that needs some training indeed!
carrotjuice is offline  
Old Aug 6, 15, 4:23 am
  #7  
 
Join Date: Apr 2004
Location: London
Programs: BAEC: Gold
Posts: 284
From memory, BA turned around Flight Centre's request for me within a working day. There is a chance I guess that A -class availability disappears in the few hours between you asking Flight Centre and it getting approved with BA
Once you have A class, you have an A class ticket and that should be guaranteed, AFAIK.

Flight Centre - I used Ian Patterson in their Edinburgh office and he was great.
richie_ja is offline  
Old Aug 6, 15, 4:32 am
  #8  
 
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR, Marriott Ti, HH Diamond, Cafe Nero Loyalty Card
Posts: 6,400
Originally Posted by richie_ja View Post
From memory, BA turned around Flight Centre's request for me within a working day. There is a chance I guess that A -class availability disappears in the few hours between you asking Flight Centre and it getting approved with BA
Once you have A class, you have an A class ticket and that should be guaranteed, AFAIK.

Flight Centre - I used Ian Patterson in their Edinburgh office and he was great.
Wozza2404 is offline  
Old Aug 6, 15, 4:59 am
  #9  
 
Join Date: Jun 2004
Location: Israel (some of the time)
Programs: BA GGL, CCR; AF/KLM FB Silver; M&M LH FTL; LY GLD; HH Diamond; SPG Gold; A-Club Silver; Avis PCI
Posts: 2,054
Your TA should be holding A class so there should be no risk of losing it. That's how it works. They don't hold a seat in the underlying business fare, they hold it in A.
economyman is offline  
Old Aug 6, 15, 9:41 am
  #10  
 
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR, Marriott Ti, HH Diamond, Cafe Nero Loyalty Card
Posts: 6,400
Originally Posted by economyman View Post
Your TA should be holding A class so there should be no risk of losing it. That's how it works. They don't hold a seat in the underlying business fare, they hold it in A.
I'm quite clearly not making myself clear to Flight Centre here.

Does anyone have a more reliable TA who can do this for me?
Wozza2404 is offline  
Old Aug 6, 15, 9:49 am
  #11  
FlyerTalk Evangelist
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 26,658
There is also this from the BA trade support website which tells the TA what they need to do http://www.britishairways.com/en-gb/...d-card-upgrade
KARFA is online now  
Old Aug 6, 15, 10:11 am
  #12  
 
Join Date: Jan 2006
Location: Glasgow / London
Programs: BA Gold (GGL/CCR), HH Diamond, SPG Platinum
Posts: 3,365
My TA always books the underlying fare first, to prove the cheaper price is there in the lower class, and then cancels it before holding the A class fare and sending to BA for approval. I've never had a problem, even on some rather complex bookings.
Filthy Monkey is offline  
Old Aug 6, 15, 10:35 am
  #13  
 
Join Date: Apr 2005
Location: London
Programs: BA Lifetime Gold & GGL & CCR, HH Diam, Accor Sil, Black Cineworld Unlimited, Tastecard
Posts: 7,389
My TA holds an A class fare, checks that there's a valid I class fare. Submits that I class fare to BA for approval for the A class ticket in conjunction with the GUF and it clears (or not).

My understanding (though not 100% sure / convinced on this) is that you don't need I class availability on your flight, just a valid I class fare that is bookable for the same dates and A class availability.
chris1979 is offline  
Old Aug 6, 15, 11:00 am
  #14  
 
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR, Marriott Ti, HH Diamond, Cafe Nero Loyalty Card
Posts: 6,400
Flight Centre have now been led through the process by BA and it looks like I'm good to go (well, we've got it as far as sending it to BA).

50 cheaper than ITA was showing as well.
Wozza2404 is offline  
Old Aug 6, 15, 12:31 pm
  #15  
amt
 
Join Date: Oct 2005
Location: HKG
Programs: BA GGL & CCR
Posts: 575
These are a nightmare to use in Hong Kong. Between the partner and I we get 4 a year.

Tried AMEX platinum travel and they couldn't apply it to any booking...

Tried Swire travel and they couldn't either.

Basically if it's not a long haul reward booking with availability in the higher class or paid for shorthaul with reward space in CE, I've never been able to use them.

I did get the gold line to apply it to the BA reward CW-First on an HK-London-Shanghai-HK (with the last segment on dragon air) though
amt is offline  

Thread Tools
Search this Thread