Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Reload this Page >

GCH "enhancement": denied priority boarding [at TLV]

GCH "enhancement": denied priority boarding [at TLV]

Reply

Old Jun 27, 14, 1:15 am
  #1  
Original Poster
 
Join Date: Oct 2013
Location: Singapore
Programs: BAEC GGL/CCR; TK Elite; MM Freccia Alata Plus; IHG Spire Elite; Hilton Diamond; LeClub Platinum
Posts: 930
Thumbs down GCH "enhancement": denied priority boarding [at TLV]

Flew back from TLV yesterday on BA164.

I was the 3rd person in the priority lane queue...when boarding started I was told I had to wait for all F and J passengers to board and was sent at the back of the queue.

Boarding agent realized I was a GCH however she said I had to wait for all F and J passengers to board first.

It was quite embarrassing, people may have thought I just tried to do something I was not eligible for (first world problem I know, but still I was embarrassed when I had to turn back and all passengers looked at me).

Thanks BA.
81romeo is offline  
Reply With Quote
Old Jun 27, 14, 1:38 am
  #2  
 
Join Date: Feb 2011
Posts: 5,514
Good.

Status should get you to the front of the queue in your cabin only imo. It's terrible on BA F when you have to queue behind countless status passengers to get onboard.
1010101 is offline  
Reply With Quote
Old Jun 27, 14, 1:43 am
  #3  
Original Poster
 
Join Date: Oct 2013
Location: Singapore
Programs: BAEC GGL/CCR; TK Elite; MM Freccia Alata Plus; IHG Spire Elite; Hilton Diamond; LeClub Platinum
Posts: 930
Originally Posted by phol View Post
Good.

Status should get you to the front of the queue in your cabin only imo. It's terrible on BA F when you have to queue behind countless status passengers to get onboard.
So what's the point giving priority boarding based on BAEC status?

If you hold a F ticket and you are keen to stand up before others you are still first man boarding the plane.
81romeo is offline  
Reply With Quote
Old Jun 27, 14, 1:43 am
  #4  
 
Join Date: Apr 2010
Location: East Anglia, England
Programs: BA Gold
Posts: 1,977
Originally Posted by phol View Post
Good.

Status should get you to the front of the queue in your cabin only imo. It's terrible on BA F when you have to queue behind countless status passengers to get onboard.
No, not good. Priority boarding for GCH is an advertised benefit. Such inconsistencies should be avoided.

H
Hoch is offline  
Reply With Quote
Old Jun 27, 14, 1:45 am
  #5  
 
Join Date: Feb 2012
Programs: BA LifetimeGold GGL/CCR
Posts: 1,140
Originally Posted by phol View Post
Good.

Status should get you to the front of the queue in your cabin only imo. It's terrible on BA F when you have to queue behind countless status passengers to get onboard.
Indeed, the way it should be on LH: first F, then J, then status passengers and WT+, then Y. The way it is organised today with sometimes 50% status passengers lining up for priority boarding makes this 'priority' boarding a joke. Sooner or later BA will have to implement this enhancement.
vibguy is offline  
Reply With Quote
Old Jun 27, 14, 1:48 am
  #6  
Original Poster
 
Join Date: Oct 2013
Location: Singapore
Programs: BAEC GGL/CCR; TK Elite; MM Freccia Alata Plus; IHG Spire Elite; Hilton Diamond; LeClub Platinum
Posts: 930
Originally Posted by Hoch View Post
No, not good. Priority boarding for GCH is an advertised benefit. Such inconsistencies should be avoided.

H
Agreed, hence my thread.
81romeo is offline  
Reply With Quote
Old Jun 27, 14, 1:49 am
  #7  
 
Join Date: Aug 2006
Location: London, SW7
Programs: VS FC Gold, BA EC Gold, Amex Centurion, CX Diamond, EK Gold, G-ATVK driver
Posts: 1,175
I agree with both of the first two posters!

If BA are to advertise priority boarding to GCHs as a benefit then it should honour that commitment.

On the other hand, I also feel that the current situation where there is only one priority boarding call is silly. There should be a pecking like AA do, ie pax needing help,or with v young kids/ babies, then First, then Biz, then Emerald, then Sapphire, then everyone else, and it should be made VERY clear that other pax who have yet to be called should make way for those who are boarding. Can't understand the Bronze/Ruby priority boarding TBH.
Howard Long is online now  
Reply With Quote
Old Jun 27, 14, 1:52 am
  #8  
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: Gold: A3, AZ, BA, KL
Posts: 23,105
Priority boarding is an inbuilt feature of an F and J ticket.

If you are travelling in economy, your status should give you priority only over other economy passengers; I think it makes sense to let F and J passengers board first.

As long as you are allowed to "skip" the economy queue - then you have priority boarding and I don't see the problem.
irishguy28 is offline  
Reply With Quote
Old Jun 27, 14, 1:57 am
  #9  
 
Join Date: Jan 2007
Location: UK
Programs: Tufty Club (Gold), BAGA Gymnastics level 4, 440yds swimming certificate
Posts: 1,693
If you were allowed to board before no status pax and those in Third World Traveller then you did get Priority Boarding - just not the priority you expected.

I have seen this more and more recently - priority boarding announced in stages - F and J, then OW Emerald, then OW Sapphire etc. It means they can provide priority boarding but not to everyone at the same time.
A P Yu is offline  
Reply With Quote
Old Jun 27, 14, 1:57 am
  #10  
 
Join Date: Oct 2008
Location: Northumberland, UK and outback Australia.
Programs: BA gold
Posts: 3,829
Originally Posted by irishguy28 View Post
Priority boarding is an inbuilt feature of an F and J ticket.

If you are travelling in economy, your status should give you priority only over other economy passengers; I think it makes sense to let F and J passengers board first.

As long as you are allowed to "skip" the economy queue - then you have priority boarding and I don't see the problem.
I don't know, I like to board with at least the J pax as a status pax to buy myself time to get comfortable in a more relaxed way, without having the masses waiting impatiently for me to stow all my stuff.

I can appreciate that F pax should be boarding first if they are already at the gate but BA's policy is priority boarding for status pax irrespective of cabin flown and as hoch said above, inconsistency is not good.
Stez is offline  
Reply With Quote
Old Jun 27, 14, 2:03 am
  #11  
 
Join Date: Aug 2007
Location: 15 minutes west of LHR, Stockholm, or somewhere inbetween.
Programs: BAEC Gold GGL, CCR, GfL, Mucci des Recherches des Consommations Exotiques.
Posts: 2,463
I agree with the other posters that think prenium pax should have priority over status pax in non premium classes.

I find it quite anoying when there are only about a dozen pax in CE, but the priority boarding que is larger than the general boarding que.

I think BA have extended priority boarding to way to many people, so that prority boarding has become close to useless.

bjorns
bjorns is offline  
Reply With Quote
Old Jun 27, 14, 2:03 am
  #12  
 
Join Date: Feb 2009
Location: London
Programs: Le Creuset 26cm square grillit club, laithwaites red club
Posts: 530
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_2 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11A501 Safari/9537.53)

I don't understand why a bronze card holder can board at the same time as a F ticket holder?
hingeless is offline  
Reply With Quote
Old Jun 27, 14, 2:04 am
  #13  
 
Join Date: May 2014
Location: London
Programs: BAEC Gold, Carlson Gold Elite, Accor Platinum, SPG Gold, Marco Polo Gold
Posts: 273
Despite how many of us here think priority boarding should be, and the pecking order etc, the policy is clear.

The problem is that BA have difficulty implementing priority boarding as it is; even letting econ non-status pax on board at the same time as CE/Status pax (as always happens at BUD). Do you really think they can manage anything even more complex?
SukiB is offline  
Reply With Quote
Old Jun 27, 14, 2:23 am
  #14  
V10
 
Join Date: Aug 2012
Location: Provincie Antwerpen, Vlaanderen, BelgiŽ
Programs: MUCCI Gold
Posts: 2,371
Ah yes, the nth Law of the BAEC FT Forum - the proposed level (cabin, status, tier points, avios) at which a defined benefit should be given is immediately below the level personally attributable to the proposer.
V10 is offline  
Reply With Quote
Old Jun 27, 14, 2:24 am
  #15  
 
Join Date: Feb 2008
Programs: BA (GGL/CCR)
Posts: 1,152
Originally Posted by Stez View Post
I don't know, I like to board with at least the J pax as a status pax to buy myself time to get comfortable in a more relaxed way, without having the masses waiting impatiently for me to stow all my stuff.
Ah, but to the F and J passengers, you are 'the masses'

What BA promises seems to be a little unclear. On my home page I am promised 'first class check-in and boarding' as a GCH, but the tier benefits comparer for Gold, Silver and Bronze list an undifferentiated 'priority' boarding. In any event, it's hardly an uber-luxury privilege for F passengers to be allowed to board ahead of everyone else except Golds, Silvers and Bronzes, and I struggle to see why it's unreasonable for premium cabin passengers to be called for boarding ahead of Golds, Silvers, Bronzes, etc. if time and airport layout make that feasible.
CCayley is offline  
Reply With Quote

Thread Tools
Search this Thread