T5 baggage system failure - 26 and 28 June 2014
#46
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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Arrived in LAX last night minus bags.
Supposed to be going hiking in Yosemite - will BA reimburse me for walking shoes and camera charger (as well as usual clothing/toiletry items) ?
Will they be able to get my bags to me before we fly to HNL on Tuesday? We are touring and will be in 3 hotels in next 4 days before flying from SFO
Supposed to be going hiking in Yosemite - will BA reimburse me for walking shoes and camera charger (as well as usual clothing/toiletry items) ?
Will they be able to get my bags to me before we fly to HNL on Tuesday? We are touring and will be in 3 hotels in next 4 days before flying from SFO
#47
Join Date: Mar 2009
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How on earth would it know that it is in an airplane hold and "goes into airplane mode"?
Sounds like a good system but I doesn't tell you where in a massive airport the bag is. I would imagine for the staff it would be like finding the proverbial 'needle in a hay stack'. Seems like a good idea for anything other than mass chaos.
Sounds like a good system but I doesn't tell you where in a massive airport the bag is. I would imagine for the staff it would be like finding the proverbial 'needle in a hay stack'. Seems like a good idea for anything other than mass chaos.
#48
Moderator: American AAdvantage & Marriott Bonvoy
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That's the biggest question in my mind. In situations like this with BA, you need the device to stay live for days -- sometimes a week or more. I wonder if the batteries last that long. The issue is not addressed on their website, even in the detailed FAQ. So that makes me nervous.
#49
Join Date: Oct 2011
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6/26/14 LHR-SEA Luggage
Seems there was some major luggage mishap yesterday as my father was flying LHR-SEA and upon arrival they were told only 20 pieces of luggage that made the journey! How is this even possible? At least BA could have acknowledged this before departure. The fact that over 90% of passengers didn't get their luggage is very strange!
#51
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Yep, here is the thread all about it. That flight was not the only one affected, and only a few bags being loaded sounds in line with most other flights. Not a BA failure, but seems to be a HAL failure, not that this is much comfort to your dad.
If BA did make an announcement on the flight, i.e. the point when they might know exactly how many bags weren't loaded, it might have been nice but not sure what difference it would have made. I am suprised nothing was said at check-in though - weren't others reporting lots of piles of bags in the check-in hall? Did your dad see that?
If BA did make an announcement on the flight, i.e. the point when they might know exactly how many bags weren't loaded, it might have been nice but not sure what difference it would have made. I am suprised nothing was said at check-in though - weren't others reporting lots of piles of bags in the check-in hall? Did your dad see that?
#52
Join Date: Dec 2007
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What do you even need hand luggage for an overnight trip for? Stick a pair of underwear in your pocket and you're set.
#54
Join Date: Nov 2009
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I hope I never have to sit anywhere near your two on your return flights! (Anybody know where to find the peg-on-the-nose emoticon?
#55
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#56
Join Date: Jul 2010
Posts: 26
LHR baggage woes continue for second day (June 27)
I flew BLR>LHR>CDG today. On arrival in CDG only about a third of people got their bags. The rest of us had to file lost bags claims. The kind lady at the lost bags desk mentioned that the majority of the BA baggage from LHR to CDG has not arrived today.
I guess I'll learn about my VISA signature lost baggage coverage.
I guess I'll learn about my VISA signature lost baggage coverage.
#57
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Join Date: Aug 2007
Location: UK
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Sometimes a change of clothes can help relax a person. So an extra pair of socks new shirt can be nice and not too difficult.
Also a nice warm shower can help as well, not always something hotels can handle.
I suspect that are many people who would agree, especially the people without bags tonight.
Also a nice warm shower can help as well, not always something hotels can handle.
I suspect that are many people who would agree, especially the people without bags tonight.
#58
Join Date: Jul 2010
Posts: 26
A couple people mentioned delayed baggage compensation from BA or credit card co. I called my credit card company and found out my card is just a regular visa signature that does not have delayed baggage coverage. It does have lost baggage coverage though.
If I buy a shirt and a pair of underwear tomorrow, do i stand any chance of getting anything out of BA?
After the long travel day my clothes are pretty dirty...
If I buy a shirt and a pair of underwear tomorrow, do i stand any chance of getting anything out of BA?
After the long travel day my clothes are pretty dirty...