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Old Jan 31, 2019, 10:01 am
  #511  
 
Join Date: Oct 2013
Location: London
Programs: BAEC bouncing from Blue to Gold to Blue VSFC Red CXGreen Club Accor Platinum Hilton Silver.
Posts: 914
Thank you for flying with us Sir Toby from us @ Flyertalk . There you go you've had one more greeting than I have on BA ( I have only one in over 10 years)
John
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Old Jan 31, 2019, 11:30 am
  #512  
 
Join Date: Jan 2019
Location: HAM
Programs: BA Gold, A3*G, LH FTL, IHG Diamond
Posts: 298
Thanks for the warm welcome
Reading on here for quite some time, just hadn't registered yet.
Great source of info around here!

It is indeed not the most important thing to be greeted while being on a flight.
However - as some other noted - it can be a nice touch if done without sounding too scripted.
And to be honest a water bottle or even a glass of bubbly would surely be appreciated (although not expected).
It just seems that other airlines have a bit more consistency with that (e.g. CX).
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Old Jan 31, 2019, 1:29 pm
  #513  
PxC
 
Join Date: Sep 2016
Location: Bristol
Programs: BA Silver, Hilton Gold, Caesars Diamond
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As Gold, never had a greeting on BA.

Had one, sometimes two (and a bottle of water) on all four CX sectors last week in Y, and an upgrade on one or them. The one flight I was asleep before takeoff, they made sure they did the greeting mid flight when I woke up.

Always a little awkward, no idea why anyone would actually be upset about not getting this.
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Old Jan 31, 2019, 2:42 pm
  #514  
 
Join Date: May 2003
Location: DEL
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Posts: 2,374
Originally Posted by PxC
Always a little awkward, no idea why anyone would actually be upset about not getting this.
+1 there's nowt so queer as flyertalk folk : )
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Old Feb 4, 2019, 5:27 am
  #515  
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Join Date: Sep 2018
Location: Somewhere in the Air
Programs: BA GGL, *A Silver, OW Emerald, HH Diamond, Karahi Express
Posts: 554
Since the 100 ad, have received personal greeting in ET, bottle of water and drinks from CE. Friday and today. GGL here. No other greetings for other passengers.
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Old Feb 4, 2019, 8:11 am
  #516  
 
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,893
Originally Posted by BAEC
Since the 100 ad, have received personal greeting in ET, bottle of water and drinks from CE. Friday and today. GGL here. No other greetings for other passengers.
Hmmm... coincidence or policy change I wonder??
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Old Feb 4, 2019, 8:58 am
  #517  
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Join Date: Sep 2018
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Posts: 554
Originally Posted by ThatT1Feeling


Hmmm... coincidence or policy change I wonder??
Both greetings were before takeoff. Will report back on Friday if it happens third time in a row
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Old Feb 4, 2019, 9:21 am
  #518  
 
Join Date: May 2006
Programs: Marriott Platinum, BA GGL
Posts: 237
I had my first one for a long time yesterday on the BA 209 to Miami - Lovely Cabin Services Manager came upstairs and spoke to me for around 10mins... No IPad in sight and very friendly conversation... Just the way it should be done!
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Old Feb 4, 2019, 9:37 am
  #519  
 
Join Date: Oct 2004
Posts: 732
BUD-LHR: CSM tapped me on the shoulder as I was fiddling with my headphones and a bottle of water. Apologized for disturbing me (she wasn't really) and welcomed me back.
LHR-BUD: About 3/4 of the way through the flight, a very friendly CSM welcomes me back and asks if he can get me anything. And then with a cheeky smile, whispers "champagne". I didn't partake, but the thought was appreciated.
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Old Feb 7, 2019, 7:43 am
  #520  
 
Join Date: Feb 2018
Programs: BAEC Gold, Hilton Diamond, Bonvoy Silver
Posts: 175
I think I’ve had two “Gold greetings” recently, although neither one specifically used the word “Gold”. (And, to be honest, that’s probably best, as it makes the whole thing feel much more natural and genuine.)

The first was on BA 294 (ORD-LHR). The CSD came by with an iPad and went from seat to seat. He welcomed me back, asked if I needed anything and told me to find him if I needed anything. (Interestingly, he looked at his iPad and did his next greeting to my seat mate, who had told me he was an AA EXP (OWE), but flew very little with BA.)

The second was while boarding BA 67 (LHR-PHL). At the door, the CSD looked at my boarding pass and very enthusiastically said something like, “Welcome back, Mr. Possibilities! I’ve got two lovely ladies to look after you upstairs. I’m sure they’ll take good care of you, but feel free to let me know if you need anything.” This was probably one of the most genuine-feeling greetings I’ve received on an aircraft.
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Old Feb 7, 2019, 7:50 am
  #521  
 
Join Date: Dec 2013
Location: Glasgow
Programs: BAEC Silver, Sixt Platinum, HHons Diamond
Posts: 927
Four CE flights this week and four personal greetings, a record for me!
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Old Feb 7, 2019, 9:31 am
  #522  
 
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 2,303
It's getting more and more frequent for me now, especially in Club Europe. I had it in Y on a ZAG return before Xmas, but got it with both barrels in Club from Athens in Jan. The CSM was on his knees next to me outbound to GOT in 1D last week, and on the return the CSM came over to introduce herself at the remote stand. Stood making small talk to me for 5-10 mins whilst we waited for the stragglers. A pleasant goodbye by name when I left the aircraft at LHR.
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Old Feb 7, 2019, 10:28 am
  #523  
 
Join Date: Dec 2013
Location: Glasgow
Programs: BAEC Silver, Sixt Platinum, HHons Diamond
Posts: 927
Originally Posted by Dicksbits
The CSM was on his knees next to me outbound to GOT in 1D last week,
That sounds like a spectacular way to great a member!
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Old Feb 7, 2019, 10:41 am
  #524  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
Old people don’t seem to get this sort of attention.

Oh, well, I really don’t care, but it would be nice occasionally. Two BA sectors coming up on Tuesday (1 short, 1 very long) ... I wonder if we will be favoured on the UD?
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Old Feb 7, 2019, 10:51 am
  #525  
 
Join Date: Feb 2017
Location: London, UK
Programs: BAEC Gold
Posts: 30
Had one last week in ET, for the first time after ~6mo as Gold. Very professional, greeted by name, no iPad. Feel good factor for minimal effort.
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