Gold member personal greeting
Jun 8, 2014, 5:56 pm
#91
Join Date: Apr 2005
Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire
Posts: 3,598
A couple of segments on BA last month and I did not get any greetings in First but on a full flight in Club World. CSM stopped by at the end of my JFK-LHR service and thanked me for flying BA. ^
Jun 8, 2014, 11:40 pm
#92
Join Date: Jan 2005
Location: UK
Programs: BA, SAS, UA, KLM
Posts: 101
Gold recognition
Flying LHR-ARN CE last week, I was greeted by name and welcomed aboard. Just before service started I was approached again "as you are sitting in Row 9 I was wondering if you would like to make your meal choice in advance, so I can make sure one is kept aside for you?".
Which was nice. As was the meal.
Which was nice. As was the meal.
Jun 8, 2014, 11:44 pm
#93
Join Date: Dec 2009
Location: Bedfordshire, UK
Programs: BA Gold, Geek platinum
Posts: 2,004
Jun 9, 2014, 8:15 am
#95
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,714
Had a flight back from AMS in CE last week where I wasn't able to make eye contact even once with a member of staff to get a drink or food. To be fair, I was napping at the precise moment they were serving row 1 and it was a pretty fast and full flight, but no actual acknowledgement at all has to be a new record. Much better service on an Easyjet flight I had to take back from Venice also last week after moving my dates and the BA change fee was 4x the Easyjet cost.
I'm not really a fan of the increasing tendency not to say hello to people and check boarding passing on boarding. I thought it was originally a few LGW flights, but I can't remember a short haul for the last few months where boarding passes have been checked.
I'm not really a fan of the increasing tendency not to say hello to people and check boarding passing on boarding. I thought it was originally a few LGW flights, but I can't remember a short haul for the last few months where boarding passes have been checked.
Jun 9, 2014, 8:44 am
#96
Join Date: May 2014
Location: London
Programs: BAEC Gold, Carlson Gold Elite, Accor Platinum, SPG Gold, Marco Polo Gold
Posts: 273
They previously only didn't check boarding passes on Domestic routes. Since about 2 or 3 months ago, they stopped this on all Europe flights too.
Jun 15, 2014, 12:14 pm
#97
Join Date: Feb 2014
Location: ±38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,426
Finally happened to me that the Purser came over.
It was on a BA678 to IST this morning and he said he had a message from Exec Club for me. Showed me his iPad and read the message thanking me for the loyalty to BA and numbering the segments in CE/CW I did in past 3 months.
I have to admit it felt nice, like somebody cares(about the profits from my travels in J)...
It was on a BA678 to IST this morning and he said he had a message from Exec Club for me. Showed me his iPad and read the message thanking me for the loyalty to BA and numbering the segments in CE/CW I did in past 3 months.
I have to admit it felt nice, like somebody cares(about the profits from my travels in J)...
Jun 15, 2014, 12:50 pm
#98
Join Date: Aug 2012
Location: Los Angeles area
Programs: BA Gold, AA Plat, S/T FF, HH Gold, SPG Plat, Hertz 5*, others
Posts: 15
I find that I'm frequently greeted and thanked for being a Gold member, and it is nice and warm touch. As someone else noted, I am always greeted and thanked when flying on Cathay and usually given a first choice of menu options, which is a huge gesture that is genuinely appreciated. I love BA and the EC, despite the occasional frustrations that arise.
Jun 15, 2014, 1:13 pm
#99
FlyerTalk Evangelist
Join Date: Nov 2008
Programs: AA EXP/LTP, BA GGL/CCR/GfL, HH D/LTD, SPG/MR Plat/LTP
Posts: 10,075
After building an account on BA, greeted 1 flight before Bronze by Purser, never since.
As a curiosity, my Bronze package arrived the day after BA web page said I was Gold. Maybe the Silver package is there for me tomorrow, a mere 10 days after getting Gold.
For people claiming recognition by ways of having dogs barking at them on trains, there propably are other fora, or indeed other sites suitable for making this known
Jun 21, 2014, 2:01 pm
#100
Join Date: Jan 2011
Location: London UK
Programs: BA Gold
Posts: 201
Had this today returning from AMS. Apparently I was the only gold on board. I have to say it was done in both a charming and convincing manner by the purser. Had the great benefit of impressing my non status mate, who was quite convinced I had set this up.....
Jun 21, 2014, 2:13 pm
#101
Original Member
Join Date: May 1998
Location: London
Programs: BA Gold, ex-BD Gold, SPG Gold, HH Gold
Posts: 2,040
That was probably a far more sincere and heart-felt greeting than what BA provide!
Jun 21, 2014, 2:21 pm
#102
Join Date: Oct 2012
Location: Brighton and Hove, UK
Programs: BA Silver, Thameslink Delay Repay
Posts: 1,245
After two years of nothing at all, on *both* LHR-VIE and VIE-LHR today the CSMs stopped by before takeoff and had a great chat with me. They were very charming, discreet and genuine (not like the canned iPad statements I've heard). ^
Jun 21, 2014, 3:45 pm
#103
Join Date: Jul 2005
Location: BOS
Programs: BA GLD for LIfe, AA PLT 2 MM miler, B6 Mosaic, Star GLD; HH Diamond; Marriott PLT, IHG Plat
Posts: 1,368
Happens every once in a while on BA, probably a little more frequently on CX. I've been Gold every year on BA for close to 15 years, I'd guess, as well as a 2MM miler on AA. Last year I did 4000 tier points. I don't think I was greeted more frequently though I did get a couple of upgrades to F. Just about to hit 1500 TPs this year and depending upon Asian travel, could hit a lot more.
The greeting is nice but I'd much prefer they ask me what they could do to make the service better for me than just shake my hand.
The greeting is nice but I'd much prefer they ask me what they could do to make the service better for me than just shake my hand.
Jun 28, 2014, 11:23 am
#105
Join Date: Aug 2009
Location: London, Strathaven
Programs: BA (Gold). Various other statuses
Posts: 1,466
Yesterday morning, flying from LHR to Oslo, the cabin manager (if that's the correct title for the one in charge in MF) came, Ipad in hand, and welcomed us on board etc. he then ignored the other pax in CE (9 rows) and disappeared behind the curtain. That hasn't happened to us in a long time. Crew were very good on the flight.