Gold member personal greeting
Oct 20, 2019, 4:39 pm
#857
Join Date: Sep 2005
Location: Philly
Programs: AA, BA, NH, TP
Posts: 738
LHR-PHL J Upper Deck - CSD with nice genuine greeting towards end of the flight - a welcome back and how long is your trip etc. No one else got a greeting and there appeared to be other Gold Card Holders upstairs as many expensive branded rucksacks did have shiny AU baggage tags attached.
Crew were great and Chicken Tika Masala excellent.
Flight over to UK from PHL a couple of days ago no greeting on a 777 and pretty mediocre crew.
Lets see if there is a greeting on my way back to LHR later this week.
Crew were great and Chicken Tika Masala excellent.
Flight over to UK from PHL a couple of days ago no greeting on a 777 and pretty mediocre crew.
Lets see if there is a greeting on my way back to LHR later this week.
Oct 20, 2019, 10:21 pm
#858
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,350
Bottle of water slipped to me by CC on a short haul ET exit row seat but no actual greeting. But theoretical seating seemed to work on quite a full plane giving a clear exit row middle seat. With that and the excellent lunch in Cathay's first lounge in T3 who needs club europe?
Last edited by firstlight; Oct 21, 2019 at 12:19 am
Oct 21, 2019, 5:03 am
#860
Join Date: Mar 2018
Location: London
Programs: BAEC | qantas | IHG | Hilton Honors | Priority Pass | Nandos
Posts: 868
My next trip is my first on AY, so I'm looking forward to see if they live up to their reputation!
Oct 21, 2019, 5:53 am
#861
Join Date: Nov 2005
Programs: BA Exec
Posts: 647
So the main categories are ...
1) Those who don’t mind not getting greeted personally by name (presumably just happy to receive good service) (or embarrassed by the attention).
2) Those who do seem to mind when they are not personally greeted.
3) Those who feel their status is not being recognised when, despite a personal welcome, they are not offered a glass of champagne/other drink, newspaper, food etc.
1) Those who don’t mind not getting greeted personally by name (presumably just happy to receive good service) (or embarrassed by the attention).
2) Those who do seem to mind when they are not personally greeted.
3) Those who feel their status is not being recognised when, despite a personal welcome, they are not offered a glass of champagne/other drink, newspaper, food etc.
Oct 21, 2019, 11:17 am
#863
Join Date: Sep 2012
Posts: 26
I flew LH BA in CW recently on my birthday. Distant and unproductive business trip, away from family, feeling a little sorry for myself. CGH.
When I checked in the BA app showed me a picture of a birthday cake so they clearly knew it was a red letter say. I was tragically, pathetically hopeful that someone might acknowledge my human existence on this special day. Sadly the personal welcome, sincere birthday wishes and upgrade to F was not to be and I sat in anonymity throughout the flight except the the time I wanted a second whisky and the hostess came over saying "you appear to have pressed your call bell by accident Sir".
When I checked in the BA app showed me a picture of a birthday cake so they clearly knew it was a red letter say. I was tragically, pathetically hopeful that someone might acknowledge my human existence on this special day. Sadly the personal welcome, sincere birthday wishes and upgrade to F was not to be and I sat in anonymity throughout the flight except the the time I wanted a second whisky and the hostess came over saying "you appear to have pressed your call bell by accident Sir".
Last edited by mtt; Oct 21, 2019 at 11:27 am Reason: clarify class
Oct 21, 2019, 11:21 am
#864
Join Date: Oct 2004
Location: London
Programs: MUCCI; BAEC Lifetime Gold; Marriott Bonvoy Emeritus Titanium; Hertz#1, Avis President’s Club
Posts: 3,214
I was sitting in 12A on the BA2551 today, AGP to LGW, and was surprised to get a nice welcome from the CSM and he gave a most welcome drop of bubbly!
Oct 21, 2019, 9:05 pm
#865
Join Date: Nov 2017
Location: Germany
Programs: BA GGL, CCR - TK G
Posts: 809
I flew LH BA in CW recently on my birthday. Distant and unproductive business trip, away from family, feeling a little sorry for myself. CGH.
When I checked in the BA app showed me a picture of a birthday cake so they clearly knew it was a red letter say. I was tragically, pathetically hopeful that someone might acknowledge my human existence on this special day. Sadly the personal welcome, sincere birthday wishes and upgrade to F was not to be and I sat in anonymity throughout the flight except the the time I wanted a second whisky and the hostess came over saying "you appear to have pressed your call bell by accident Sir".
When I checked in the BA app showed me a picture of a birthday cake so they clearly knew it was a red letter say. I was tragically, pathetically hopeful that someone might acknowledge my human existence on this special day. Sadly the personal welcome, sincere birthday wishes and upgrade to F was not to be and I sat in anonymity throughout the flight except the the time I wanted a second whisky and the hostess came over saying "you appear to have pressed your call bell by accident Sir".
lovely
Oct 24, 2019, 9:14 am
#866
Join Date: Sep 2019
Location: LDN / NY
Programs: BA GGL, Marriott Amb, Hyatt Glob
Posts: 538
Feeling a little spoilt at the moment. Upgraded at check-in to CW and a congratulated for hitting silver midway on the flight LHR > JFK.
Granted, I have moved fairly quickly from 0 tier points to 1100 in the last 4 months so I guess I show promising signs.
Granted, I have moved fairly quickly from 0 tier points to 1100 in the last 4 months so I guess I show promising signs.
Oct 25, 2019, 2:46 am
#867
Join Date: Apr 2007
Location: London
Programs: BA GGLfL
Posts: 1,342
Slightly bizarre greeting from senior crew member on a CE flight yesterday. Apparently a message had popped up on her iPhone congratulating me on having flown 3 million miles with BA! Nice but a bit strange.
Oct 28, 2019, 1:14 am
#868
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,350
Pleasant greeting in ET from SCM on flight from Vienna asking me if I'd enjoyed the city? Since the weather in VIE has been amazing all week (cloudless skies, 20-25°, light winds), and mrs Firstlight had come out to join me for the weekend it was easy to say yes.
Oct 28, 2019, 5:25 am
#869
Join Date: Feb 2009
Location: Chelsea
Programs: BA Gold
Posts: 1,227
I was sitting next to my husband last week in CW and while he got the Gold welcome spiel the CSD just gave me the evil eye. Mind you we were travelling on the AmEx voucher so perhaps the travelling companions’ status doesn't show up on the PIL; or else there is some damning indictment of my character lodged there instead. Anyway, I was most upset. How many Avios am I due for my hurt feelings?