Gold member personal greeting
Oct 10, 2019, 9:26 am
#841
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,926
Oct 10, 2019, 10:26 am
#842
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
Oct 11, 2019, 11:01 am
#843
Join Date: Nov 2018
Location: Belfast
Programs: BA Silver
Posts: 379
Technically OT but I think its worth mentioning.
Currently lowly Silver but will be Gold in December if travel plans do not change. Anyway, I was trespassing in 1A today - how dare I! Connecting to OTP this evening and the CSM came to offer a personalised welcome. We had a great little chat about how he was also talking me to OTP later and home again on Sunday.
It’s the little things and attention to detail that matter. I really appreciated it and the service down to LHR was probably the best I’ve had in CE on a domestic sector this year.
Currently lowly Silver but will be Gold in December if travel plans do not change. Anyway, I was trespassing in 1A today - how dare I! Connecting to OTP this evening and the CSM came to offer a personalised welcome. We had a great little chat about how he was also talking me to OTP later and home again on Sunday.
It’s the little things and attention to detail that matter. I really appreciated it and the service down to LHR was probably the best I’ve had in CE on a domestic sector this year.
Oct 12, 2019, 8:05 am
#844
Join Date: Sep 2005
Location: Philly
Programs: AA, BA, NH, TP
Posts: 739
Interesting greeting this week on my way to Gibraltar- Purser came up and thanked me my loyalty but also mentioned how many miles I had flown on BA as well as how many times that equated going to the moon! I checked My Flight Path and he was spot on!
Oct 12, 2019, 8:29 am
#845
Join Date: Dec 2008
Location: London
Programs: Mucci (Scirocco Sash), BAEC Gold, IHG Diamond Ambassador
Posts: 864
Lovely experience LHR-HAM just now; offered bottles of water when we got to our seats, moved to the exit row (v empty flight) and the purser plied us with CE champagne for the short flight.
Zero regrets at not going for CE on that flight, all we missed was a prawn salad!
Zero regrets at not going for CE on that flight, all we missed was a prawn salad!
Oct 13, 2019, 4:28 am
#847
Join Date: Aug 2019
Location: Tenerife
Programs: BA Gold, BA AMEX PP, Amex Platinum
Posts: 433
Asked the CSM on the Malta flight yesterday, and she said the iPad gives the crew a list of messages to deliver subject to time, and that they are generally around anniversary / milestones or special events which is why you get them so rarely.
Oct 17, 2019, 5:05 am
#849
Join Date: Nov 2010
Posts: 5,596
Had a brilliant Gold greeting yesterday. Travelling on the 06:20 LGW-BOD, which is first flight out so promptly went back to sleep.
As I was leaving, CSM said "you were having a lovely sleep sir, I hadn't got the heart to wake you for a welcome".
Not exactly a money spinner for BA. 3 in CE and about 10 in Y on an A320.
As I was leaving, CSM said "you were having a lovely sleep sir, I hadn't got the heart to wake you for a welcome".
Not exactly a money spinner for BA. 3 in CE and about 10 in Y on an A320.
Oct 17, 2019, 5:24 am
#850
Join Date: Apr 2012
Location: LON
Programs: Mucci, BAEC, Eurostar
Posts: 3,293
Had a brilliant Gold greeting yesterday. Travelling on the 06:20 LGW-BOD, which is first flight out so promptly went back to sleep.
As I was leaving, CSM said "you were having a lovely sleep sir, I hadn't got the heart to wake you for a welcome".
Not exactly a money spinner for BA. 3 in CE and about 10 in Y on an A320.
As I was leaving, CSM said "you were having a lovely sleep sir, I hadn't got the heart to wake you for a welcome".
Not exactly a money spinner for BA. 3 in CE and about 10 in Y on an A320.
Oct 17, 2019, 7:44 am
#851
Join Date: Oct 2009
Location: IAH
Programs: BA S, AA G(1MM), Hilton D
Posts: 253
After a long gap of no GMG's, I did a short-notice weekend trip IAH-LHR-IAH, on pretty full planes, could only afford WT+ on way out and WT back. Very pleasantly greeted both times, even with the CSM having to come right to very back of the full 747 to find me on the return leg.
Oct 17, 2019, 1:14 pm
#852
Join Date: Jul 2007
Programs: BAEC OW Gold/Emerald
Posts: 538
I get more attention from my mistress (AA- whose company I prefer) than my wife (BA).
Just flown the very short hop BWI-JFK on AA and the FA came and thanked me for being OWE and offered me a snack box.
So sweet.
And just before landing she came again and delivered a tub of Pringles.
Temptress.
However, for all the attention, I am sticking with the marriage (BA Executive Club account)
Just flown the very short hop BWI-JFK on AA and the FA came and thanked me for being OWE and offered me a snack box.
So sweet.
And just before landing she came again and delivered a tub of Pringles.
Temptress.
However, for all the attention, I am sticking with the marriage (BA Executive Club account)
Oct 17, 2019, 1:54 pm
#854
Join Date: Dec 2001
Location: UK
Programs: BA Gold, AA 1MM lifetime gold, Starwood gold, Marriott Gold Elite
Posts: 719
LHR-LUX last week in ET:
At the very end of the flight, when coming round to check seatbelts, thanked by crew member and welcomed on board. Whilst I appreciated it, I would have appreciated it more if it came at the start of the flight with an offer of a free drink.
Return LUX-LHR in ET:
Addressed by name if I wanted to buy anything from the buy on board menu (my usual reply of no thanks) and then thanked for being gold card holder. CSM later came down for a chat and welcome with 20 min to land.
I appreciated the welcome but no offer of anything beyond advertised service, unlike several other posts in this thread.
At the very end of the flight, when coming round to check seatbelts, thanked by crew member and welcomed on board. Whilst I appreciated it, I would have appreciated it more if it came at the start of the flight with an offer of a free drink.
Return LUX-LHR in ET:
Addressed by name if I wanted to buy anything from the buy on board menu (my usual reply of no thanks) and then thanked for being gold card holder. CSM later came down for a chat and welcome with 20 min to land.
I appreciated the welcome but no offer of anything beyond advertised service, unlike several other posts in this thread.
Oct 18, 2019, 5:13 am
#855
Join Date: Mar 2009
Programs: BAEC Gold; Le Club Accorhotels Plat; Marriott Gold
Posts: 371
I have flown to Boston 2 weeks ago and the crew was all over me so much so that the seat neighbour asked me whether I’m some sort of celebrity ��... this week I went to Moscow and no greetings either direction. Just very inconsistent.