Gold member personal greeting
Aug 24, 2019, 8:00 pm
#751
Join Date: Oct 2013
Programs: GGL/CCR
Posts: 1,899
This is public transport. Not a boutique hotel.
Adjusted expectations = problem solved.
Aug 26, 2019, 9:06 pm
#753
Join Date: Apr 2015
Location: US/UK - and elsewhere
Programs: BA Gold
Posts: 2,540
Not necessarily a greeting per se, but on Sunday's BWI-LHR i was addressed by name by the CC every time they came around. Also, when I declined the meal (I rarely eat on the overnight services) they said that if I felt peckish at any time they would rustle something up for me - nice offer.
Aug 27, 2019, 3:09 am
#754
Join Date: Nov 2005
Programs: BA Exec
Posts: 647
Not necessarily a greeting per se, but on Sunday's BWI-LHR i was addressed by name by the CC every time they came around. Also, when I declined the meal (I rarely eat on the overnight services) they said that if I felt peckish at any time they would rustle something up for me - nice offer.
Aug 27, 2019, 4:03 am
#755
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,732
Yes, the lightweight but effective way to do this is first time:"Lovely to see you again Mr. CWS, what would you like to drink?". Second time: "Here is your sparkling water Mr. CWS, is this ok?".
Aug 27, 2019, 4:42 am
#756
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,874
Which is exactly what happened to me this morning (substitute tea for sparkling water), but you get the idea. Really quick but genuine conversation and a cup of tea to boot!
Aug 27, 2019, 1:58 pm
#758
Join Date: Mar 2018
Location: London
Programs: BAEC | qantas | IHG | Hilton Honors | Priority Pass | Nandos
Posts: 865
I did an A350 LHR-MAD return on Sunday. Got a 'welcome back' on boarding the outbound (BA456) and a friendly crew member made her way back into the economy cabin towards the end of the flight with a bottle of water and a 'lovely to see you again Mr h; can I get you a glass of champagne?''. A nice touch, but a bit weird being singled out in a fairly full cabin!
Nothing on the return (BA465) though - but there were lots of FTers up front to occupy the crew, I guess. I wasn't alone though, the guy in the row in front of me flashed his GGL card to pay for his BoB with Avios and he didn't get a greeting either.
Nothing on the return (BA465) though - but there were lots of FTers up front to occupy the crew, I guess. I wasn't alone though, the guy in the row in front of me flashed his GGL card to pay for his BoB with Avios and he didn't get a greeting either.
Sep 3, 2019, 6:03 am
#760
Join Date: Jun 2017
Location: South London
Programs: British Airways Executive Club
Posts: 215
Always wanted to post on this thread! 
LGW to CAG on Thursday myself and my mate who isn't even a BAEC member got a thanks for being a gold member.
CAG t o LGW on Monday I got called by my Surname and offered something from Club Europe. I choose a coffee. The girl next to me asked why did i get a free drink, I nonchalantly told her I was a VIP before putting my headphones back in!
LGW to CAG on Thursday myself and my mate who isn't even a BAEC member got a thanks for being a gold member.
CAG t o LGW on Monday I got called by my Surname and offered something from Club Europe. I choose a coffee. The girl next to me asked why did i get a free drink, I nonchalantly told her I was a VIP before putting my headphones back in!
Sep 3, 2019, 7:11 am
#762
Join Date: Jul 2007
Programs: BAEC OW Gold/Emerald
Posts: 538
AA flight SLC-DFW, I was recognised with a small tube of Pringles, sat in a MCE seat.
TBH, the lack of recognition does not bother me as I have been hardened by 3 teenage children who, many a time struggled to muster a grunt of acknowledgement when I entered the home they were living in for free, but that's another story!
TBH, the lack of recognition does not bother me as I have been hardened by 3 teenage children who, many a time struggled to muster a grunt of acknowledgement when I entered the home they were living in for free, but that's another story!
Sep 3, 2019, 7:51 am
#763
Join Date: Aug 2019
Location: Tenerife
Programs: BA Gold, BA AMEX PP, Amex Platinum
Posts: 433
AA flight SLC-DFW, I was recognised with a small tube of Pringles, sat in a MCE seat.
TBH, the lack of recognition does not bother me as I have been hardened by 3 teenage children who, many a time struggled to muster a grunt of acknowledgement when I entered the home they were living in for free, but that's another story!
TBH, the lack of recognition does not bother me as I have been hardened by 3 teenage children who, many a time struggled to muster a grunt of acknowledgement when I entered the home they were living in for free, but that's another story!
Sep 3, 2019, 1:19 pm
#765
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,914
Always wanted to post on this thread! ...
.... CAG t o LGW on Monday I got called by my Surname and offered something from Club Europe. I choose a coffee. The girl next to me asked why did i get a free drink, I nonchalantly told her I was a VIP before putting my headphones back in!
....... CAG t o LGW on Monday I got called by my Surname and offered something from Club Europe. I choose a coffee. The girl next to me asked why did i get a free drink, I nonchalantly told her I was a VIP before putting my headphones back in!
