Tonight's JNB-LHR BA054 paid upgrades?!?
May 22, 2014, 11:31 am
#1
Original Poster
Join Date: Mar 2014
Programs: AA Platinum Pro, HH Diamond.
Posts: 171
Tonight's JNB-LHR BA054 paid upgrades?!?
I'm currently in the lounge, I went to the tkt desk 2 hours ago to enquire if there were any paid upgrades the guy behind the desk told me there were 2 wt to wt+ available but I had to buy them at the checkin ( previously I have always paid at the ticket desk)
Went straight to the checkin desk, no other pax there during my short walk from the desk to checkin... Asked the question to be told none available?.? The young lady behind the BA checkin desk didn't seem to want to bother her arse.
Can anyone who has access to seat availability software please tell me if there is any wt+ availability?. Thanks in advance.
Went straight to the checkin desk, no other pax there during my short walk from the desk to checkin... Asked the question to be told none available?.? The young lady behind the BA checkin desk didn't seem to want to bother her arse.
Can anyone who has access to seat availability software please tell me if there is any wt+ availability?. Thanks in advance.
May 22, 2014, 11:36 am
#2
FlyerTalk Evangelist
Join Date: May 2007
Programs: BA Gold
Posts: 12,046
My understanding is that it is easy to confuse agents as to whether or not you wish to pay for an upgrade or just want a freebie. Of course agents are asked constantly for free upgrades.
It is possible that the agent did not hear the "paid" bit of your query. So I suggest heading to the customer services desk in the middle of the terminal airside. Normally there is a desk with "upgrades" advertised on the screen above. This would probably be a good place to go and ask your question again, re-iterating that you are willing to pay for it and perhaps waving your credit card around a bit.
Good luck!
It is possible that the agent did not hear the "paid" bit of your query. So I suggest heading to the customer services desk in the middle of the terminal airside. Normally there is a desk with "upgrades" advertised on the screen above. This would probably be a good place to go and ask your question again, re-iterating that you are willing to pay for it and perhaps waving your credit card around a bit.
Good luck!
May 22, 2014, 11:37 am
#3
Join Date: Nov 2010
Location: MAN/BHX
Programs: ABBA
Posts: 6,027
BA54 is showing W/3 E/2 T/2 on flightstats. I'm not sure why the ticket office wouldn't upgrade your ticket -- assuming you have an M class ticket worth Ł517, and want to exchange for W worth Ł1188, you're looking about Ł671 to upgrade. The gold line should be able to help if checkin/ticket wont.
A handy tip at airports is "how much will it cost to upgrade my flight" rather than "can I upgrade my flight"
A handy tip at airports is "how much will it cost to upgrade my flight" rather than "can I upgrade my flight"
May 22, 2014, 11:42 am
#4
Join Date: Nov 2011
Programs: BAEC Gold
Posts: 250
I think the OP is at JNB but I think you are referring to the customer services desk in the middle of T5.
May 22, 2014, 12:52 pm
#6
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
"How much does it cost to..." would ensure that the concept of "paying for it" wouldn't be missed (or misunderstood/misheard) by the agent.
May 23, 2014, 2:29 am
#7
FlyerTalk Evangelist
Join Date: May 2007
Programs: BA Gold
Posts: 12,046
Good idea!