FlyerTalk Forums Expert How-Tos and Guides
 

Following the excellent POUG thread (Pro-active Online Upgrade (POUG) tracking and discussion 2016 thread) this wikipost is all about fixed price AUP (airport upgrades). AUPs are either offered at check-in at the airport, or (less regularly) in the lounge at the airport upon request. More specifics at the end of this wiki, see below.

Shorthaul
ALC

• ALC-LGW: ET to CE, ALC, 120€ (5/2014)

• LGW-ALC: ET to CE, LGW, £85 (5/2014)

AMS

• LGW-AMS: ET to CE, LGW, £75 (5/2014)

• AMS-LHR: ET to CE, LGW, £109 (9/2016)

ARN

• ARN-LHR: ET to CE, ARN, 1400 SEK (?)

• LHR-ARN: ?

ATH

• ATH-LHR: ET (discounted) to CE, 160€ (5/2014)

BCN

• BCN-LHR: ET to CE, BCN, 120€ (3/2014), 140€ (1/2015)

• LHR-BCN: ?

CPH

• CPH-LHR: ET to CE, CPH, 900 DKK (5/2014)

DUB

• DUB-LHR ET to CE, DUB, 100€ (4/2015)

DUS

• DUS-LHR ET to CE, DUS, 145€ (3/2016)

FDH

• LGW-FDH: ET to CE, LGW, £99 (1/2015)

FRA

• FRA-LHR: ET to CE, FRA, 135€ (7/2015)

HEL

• HEL-LHR: ET to CE, HEL, 155€ / HBO 190€ (10/2016)

• LHR-HEL: 160£ HBO (10/2016)

IST

• IST-LHR: ET to CE, IST, US$210 (9/2016)

LIN

• LHR-LIN: ET to CE, LHR, £199 (8/2106)

LIS

• LIS-LHR: ET to CE, LIS, 135€ (6/2014)

LUX

• LUX-LHR: ET to CE, LUX, 100€ (6/2014)

LCA

• LCA-LGW: ET to CE, LCA, 150€ (8/2014)

MAD

• MAD-LHR: ET to CE, MAD, 135€ (3/2014)

• LHR-MAD: ?

MLA

• LGW-MLA: ET to CE, LGW, £105 (4/2014)

• MLA-LGW: ET to CE, MLA, 119€ (1/2016)

OSL

• OSL-LHR: ET to CE, JAN, 1175 NOK (~£93) (1/2016)

• OSL-LHR: ET to CE, AUG, NOK1,775 (08/2016)

OTP

• OTP-LHR: ET to CE, OCT, 120€ (11/2014)

PRG

• PRG-LHR: ET to CE, FEB, 3000 Crowns (~£90) (2/2016)

RAK

• RAK-LGW: ET to CE, RAK, 1800MAD (±£130) (12/2013)

• RAK-LGW: ET to CE, RAK, 1700MAD (±£130) (4/2016)

SKG

• LGW-SKG: ET to CE, LGW, £125 (8/2016)

• SKG-LGW: ET to CE, SKG, 150€ (7/2014)

TFS

• LGW-TFS: ET to CE, LGW, £125 (11/2014)

• TFS-LGW: ET to CE, , ()

VCE

• VCE-LGW: ET to CE, VCE, 102€ (4/2014)

• LGW-VCE: ET to CE, LGW, ?

• VCE-LHR: ET to CE, VCE, 205€ (5/2016) ("more expensive than Gatwick"—check-in agent)

WAW

• WAW-LHR: ET to CE, WAW, 550 PLN (~£95) (9/2015)

Longhaul
ACC

• LHR-ACC: WT to WTP, LHR, £209 (3/2014)

AMM

• LHR-AMM: WT to CW, LHR, £329 (?)

• AMM-LHR: WT to CW, AMM, £329 (?)

ACC

• AUH-LHR: CW to F, AUH, 6,000AED (?)

ATL

• ATL-LHR: WT to WTP, ATL, 330 USD (Feb 17 2016)

AUS

• AUS-LHR: WTP to CW, AUS, 850 USD (Nov 12th & May 24th 2014)

• AUS-LHR: WTP to CW, AUS, 900 USD (Feb 2015)

• AUS-LHR: WT to WTP, 355 USD (Dec 2014)

BAH

• LHR-BAH: WT to WTP, £115 (Nov 2016)

BEY

• LHR-BEY (?)

• BEY-LHR: WT to CW, BEY, $625 (10/2014)

BKK

• BKK-LHR: WTP to CW, BKK, £700 (4/2014)

• BKK-LHR: WT to WTP, BKK, 13000THB (11/2014)

• BKK-LHR: WT to CW, BKK, 49000THB (11/2014)

• LHR-BKK: WTP to CW, LHR, £599 (9/2014)

BLR

• BLR-LHR: WTP to CW, BLR, $650 (5/2014)

BOM

• BOM-LHR: CW to F, LHR, 38,000 rupees/£399 (4/2014)

• BOM-LHR: WT to WTP, LHR, 15,015 INR/~£178 (10/2016)

BOS

• LHR-BOS: CW to F, LHR, £599 (4/2014)

• BOS-LHR: WT to WTP, $320 (12/2014)

• BOS-LHR: WTP to CW, $850 (1/2015)

• BOS-LHR: CW to F, BOS, $900 (4/2014)

CAI

• CAI-LHR: WTP(?) to CW, CAI, 5,000 EGP (4/2014)

• CAI-LHR: WTP to CW, CAI, £699 (4/2014)

• LHR-CAI: WT to WTP, CAI, £209 (5/2014)

• CAI-LHR: WT to WTP, CAI, 1,800EGP ~£149 (5/2014)

CPT

• CPT-LHR: CW to F, CPT, 10,000 ZAR (4/2014)

DEL

• DEL-LHR: CW to F, DEL, 38,000 rupees/£399 (5/2014)

• DEL-LHR: WT+ to CW, DEL, 38,000 rupees/£399 (8/2014)

DEN

• LHR-DEN: WT to WTP, LHR, £209 (8/2014)

• LHR-DEN: WT to CW, LHR, £749 (8/2014)

• LHR-DEN: WTP to CW, DXB, £599 (8/2014)

DFW

• DFW-LHR: WT+ to CW, DFW, 800 USD (?)

• DFW-LHR: CW to F, DFW, 850 USD (09/2015)

• LHR-DFW: CW to F, GLA, £599, (12/2014)

• DFW-LHR: CW to F, DFW, 850 USD (04/2016)

DXB

• LHR-DXB: WT to WTP, ORY, 230€ (2/2014)

• LHR-DXB: WTP to CW, LHR, £599 (5/2014)

• LHR-DXB: CW to F, LHR, £599 (5/2014)

• DXB-LHR: WTP to CW, DXB, 3000 AED (5/2014)

• DXB-LHR: CW to F, DXB, 3000 AED (5/2014)

EWR

• LHR-EWR: WTP to CW, LHR, £649, (10/2015)

GIG

• GIG-LHR: CW to F, GIG, $850 USD (04/2015)

• GIG-LHR: WTP to CW, GIG, $850 USD (06/2015)

HKG

• LHR-HKG: WT to WTP, LHR, £209 (2/2014)

• LHR-HKG: WTP to CW, LHR, £499 (2/2014)

• HKG-LHR: WT to WTP, HKG, 3000HKD (1/2016)

• HKG-LHR: WT to CW, HKG, 12000HKD (1/2016)

• HKG-LHR: WTP to CW, HKG, £599 (10/2014)

• HKG-LHR: CW to F, HKG, 13000HKD (6/2014)

• LHR-HKG: WT to WTP, LHR, £349 (10/2016)

• HKG-LHR: WT to WTP, HKG, 3000HKD (10/2016)

• HKG-LHR: WT to CW, HKG, 12000HKD (10/2016)

• HKG-LHR: WTP to CW, HKG, WT-F 18000HKD (10/2016)

• LHR-HKG: WT to CW, LHR, £779£ (10/2016)

• HND-LHR: WTP to CW, JPY94,400/£633 (2/2018)

HYD

• HYD-LHR: WT to WTP, HYD, 16000INR/~$261 (10/2014)

• HYD-LHR: WT to CW, HYD, 61000INR/~$995 (10/2014)

• HYD-LHR: WT to WTP, HYD, 15015INR/~$236 (5/2015)

ICN

• ICN-LHR: WT to WTP, ICN, 176,000 KRW / GBP 103 (March 2014)

• ICN-LHR: WT to CW, ICN, 1,357,600 KRW / GBP 796 (March 2014)

• ICN-LHR: WTP to CW, ICN, 1,340,000 KRW / GBP785 (March 2014)

• ICN-LHR: CW to F, ICN, 908,000 KRW / GBP 532 (March 2014)

JFK

• LHR-JFK: WT to WTP, JFK, £220 (Nov 2014)
• LHR-JFK: WTP to CW, LHR, £649 (Jan 2016)
• LHR-JFK: CW to F, LHR, £599 (Dec 2014)
• JFK-LHR: WT to WTP, JFK, $309 (April 2014)
• JFK-LHR: WT to CW, JFK, $1050 (April 2014)
• JFK-LHR: WT to CW, JFK, $1100 (Nov 2015)
• JFK-LHR: WTP to CW, JFK, $850 (May 2014)
• JFK-LHR: WTP to CW, JFK, $950 (Jan 2016)
• JFK-LHR: CW to F, JFK, $990 (Dec 2015)
• JFK-ORY: WT to CW, JFK, $1150 (OpenSkies - Oct? 2014)
• JFK-ORY: WT to CW, JFK, $820 (OpenSkies - Nov 2014)

JNB

• LHR-JNB: WT to WTP, LHR, £209 (3/2014)
• LHR-JNB: WT to WTP, LHR, £209 (5/2014)
• LHR-JNB: WT to CW, LHR, £749 (5/2014)
• LHR-JNB: WTP to CW, LHR, £649 (1/2016)
• LHR-JNB: CW to F, LHR, £649 (12/2015)
• LHR-JNB: WT to WTP, LHR, £229 (Feb 2016)
• LHR-JNB: WT to CW, LHR, £799 (Feb 2016)
• JNB-LHR: WT to WTP, JNB, 9999 ZAR (9/2014)
• JNB-LHR: WTP to CW, JNB, 9,999 ZAR ($619) (Feb 2016)
• JNB-LHR: WT to WTP, JNB, 3,750 ZAR ($240) (Feb 2016)
• JNB-LHR: WT to CW, JNB, 13,749 ZAR ($859) (Feb 2016)
• JNB-LHR: CW to F, JNB 10,800 ZAR (£650) (May 2018)

KIN

• KIN-LGW: WTP to CW, KIN, $800 USD (May 2016)
  

LAS

• LHR-LAS: WT to WTP, LHR, £209 (June 2014)
• LHR-LAS: WT to CW, LHR, £749 (June 2014)
• LHR-LAS: WTP to CW, LHR, £649 (September 2015)
• LHR-LAS: CW to F, LHR, £599 (June 2014)
• LAS-LHR: CW to F, LAS, $1050 (September 2016)
• LAS-LHR: WT to WTP, LAS, $216 (January 2017)
  

LAX

• LHR-LAX: WT to WTP, LHR, £209 (March 2014)
• LHR-LAX: WT to WTP, LHR, £229 (Sept 2014)
• LAX-LHR: WTP to CW, LAX, $950 (Jan 2015)
• LAX-LHR: WTP to CW, LAX, $900 (3/2014) [mjrkong]
• LAX-LHR: WT to CW, LAX, $1050 (?)
• LAX-LHR: WT to WTP, LAX $355 (Dec 2014)

LOS

• LOS-LHR: CW to F, LOS, 1,299 USD (August 2016)

MAA

• MAA-LHR: WTP to CW, MAA, £381 (November 2015)
• LHR-MAA: WT to WT+, LHR lounge, £159 (March 2017)

MCO

• MCO-LGW: WT to WT+, MCO, $350 (January 2016)
• MCO-LGW: WT to CW, MCO, $1,600 (January 2016)
• MCO-LGW: WTP to CW, MCO, $850 (January 2016)

MEX

• MEX-LHR: CW to F, MEX, £700 (October 2014)

MIA

• LHR-MIA: WT to WTP, LHR, £269? (Jan 2016)
• LHR-MIA: WT to CW, LHR, £699? (Jan 2016)
• LHR-MIA: CW to F, LHR T3 transfer desk, £649 (Feb 2016)
• MIA-LHR: WT to WTP, MEX lounge, $435 (Sept 2014)
• MIA-LHR: WTP to CW, MIA lounge, $900 (Sept 2014)
• MIA-LHR: WT to CW, MIA lounge, $1250 (Sept 2014)
• MIA-LHR: CW to F, MIA lounge, $1100 (Sept 2014)

ORD

• ORD-LHR: WT to WTP, ORD, 300 USD (April 2014)
• ORD-LHR: WT to CW, ORD, 900 USD (April 2014)
• ORD-LHR: WTP to CW, ORD, 825 USD (Jan 2016)
• LHR-ORD: WT to WTP, LHR, £259 (Nov 2016)
• LHR-ORD WTP to CW LHR, £419 (Dec 2017)

NRT

• LHR-NRT: CW to F, LHR, £599 (3/2014)

PHL

• LHR-PHL: WT to WTP, LHR, £200 (April 2014)
• PHL-LHR: WT to WTP, PHL, $300 (April 2014)

PHX

• PHX-LHR: WTP to CW, PHX, $850 (Dec 2014)
• LHR-PHX: CW to F, DUB, €899 (Nov 2015)
• PHX-LHR: WTP to CW, PHX, $850 (Feb 2016)
• PHX-LHR: WT to CW, PHX, $999 (Feb 2016)
• LHR-PHX: WT to CW, LHR, GBP 799 (Mar 2016)
• LHR-PHX: WTP to CW, LHR, GBP 649 (Mar 2016)
• LHR-PHX: CW to F, LHR, GBP 649 (Mar 2016)

RUH

• RUH-LHR: WT to CW, RUH, 3000 SAR (10/2014)

• RUH-LHR: WTP to CW, RUH, 2000 SAR (10/2014)

• RUH-LHR: CW to F, RUH, 3000 SAR (10/2014)

• LHR-RUH: WTP to CW, LHR, GBP 599 (12/2014)

SAN

• SAN-LHR: WT to WTP, SAN, 355 USD (11/2015)
• SAN-LHR: WTP to CW, SAN, 950 USD (5/2016)

SEA

• SEA-LHR: WT to CW, SEA, 1090 USD (Feb 2015)
• SEA-LHR: WT to WTP, SEA, 355 USD (Feb 2015)
• SEA-LHR: WTP to CW, SEA, 850 USD (June 2014)
• SEA-LHR: CW to F, SEA, 950 USD (Jan 2016)
• SEA-LHR: CW to F, SEA, 979 USD (Oct 2016)
• LHR-SEA: WT to CW, LHR, GBP 799 (March 2015)
• LHR-SEA: WT to WTP, LHR, GBP 229 (April 2015)
• LHR-SEA: WT to WTP, LHR, GBP 229 (May 2015)
• LHR-SEA: WT to WTP, LHR, GBP 229 (Jan 2016)

SFO

• LHR-SFO: WTP to CW, SFO, £599 (3/2014)

• LHR-SFO: WTP to CW, SFO, £599 (1/2016)

• SFO-LHR: WT to CW, SFO, 1050 USD (12/2014)

• SFO-LHR: WTP to CW, SFO, 950 USD (1/2015)

• SFO-LHR: CW to F, SFO, £599 (10/2014)

SIN

• LHR-SIN: CW to F, LHR, £599 (4/2014)

• SIN-LHR: WT to WTP, SIN, 450SGD (5/2014)

• SIN-LHR: WTP to CW, SIN, 1300SGD(01/2016); 1100SGD (12/2014)

• SIN-LHR: WT to WTP, SIN, 600SGD (10/2015)

• SIN-LHR: CW to F, SIN, 1300SGD (8/2014)
• LHR-SIN: WT to WTP, LHR, GBP 229 (May 2015)

• LHR-SIN: WT to WTP, LHR, £249 (8/2014)

• LHR-SIN: WT to CW, LHR, £749 (8/2014)

SJC

• SJC-LHR: WTP to CW, SJC, $950 (7/2016)

• SJC-LHR: WT to WTP, SJC, $350 (7/2016)

SYD

• SYD-SIN: WT to WTP, SYD, 499 AUD (8/2013)

• SYD-LHR: CW to F, SYD, 2000 AUD (7/2014)

• SYD-LHR: WT to CW, SYD, 2000 AUD (7/2014)

• SYD-LHR: WT to F, SYD, 2500 AUD (11?/2014)

YUL

• LHR-YUL: WT to WTP, LHR, 229 GBP (11/2014)

• LHR-YUL: WT to WTP, LHR, 269 GBP (10/2015)

• LHR-YUL: WT to CW, LHR, 750 GBP (11/2014)

• YUL-LHR: WT to WTP, YUL, CAD 1000 (12/2016)

• YUL-LHR: WT to CW, YUL, CAD 1200 (12/2016)

YVR

• LHR-YVR: CW to F, LHR, 635 GBP (10/2015)

• LHR-YVR: CW to F, LHR, 595 GBP (12/2016)

(AUP from UuA)

• YVR-LHR: WT to WTP, YVR, 250 CAD (5/2014)

• YVR-LHR: WT to CW, YVR, 999 CAD (5/2014)

• YVR-LHR: WTP to CW, YVR, 850 CAD (5/2014)

• YVR-LHR: CW to F, YVR, 900 CAD (10/2015)

• YVR-LHR: CW to F, YVR, 1000 CAD (12/2016)

YYC

• YYC-LHR: WTP to CW, YYC, 650 USD (3/2014)

• LHR-YYC: WT to WTP, GLA, 740 GBP (8/2016)

YYZ

• YYZ-LHR: WT to WTP, YYZ, 250 CAD (3/2014)

• LHR-YYZ: WT to WTP, LHR, £229 (10/2014)

• LHR-YYZ: CW to F, LHR, £650 (04/2015)

• YYZ-LHR: WTP to CW, YYZ, 850 CAD (10/2014)

• YYZ-LHR: WTP to CW, YYZ, 899 CAD (06/2015)

• YYZ-LHR: WTP to CW, YYZ, 850 CAD (10/2015)

• YYZ-LHR: WT to WTP, YYZ, £189 (10/2015)

• YYZ-LHR: WT to CW, YYZ, 999 CAD (05/2016)

• LHR-YYZ: CW to F, LHR, £549 CAD (09/2016)

• LHR-YYZ: WT to WTP, LHR, £229 (09/2016)

• LHR-YYZ: WT to CW, LHR, £749 (09/2016)

How to get a AUP
They are only available on the day of travel from the airport. You cannot ring up for them or arrange it in advance. It is subject to availability of both seats and facilities at the airport concerned.

LHR: If you have lounge access probably the best place to find out in this situation is Galleries Club South lounge, at the customer service desk on the left on entry. (T3 GC equivalent is on the right just past the entrance). It needs a ticket agent, who wear blue name badges, and there is always one on duty there. Sometimes the Flounge / CCR customer service agents are ticketing agents, but that's luck of the draw.

For LGW ask the ticket office at the transit / glass end of zone C. For LCY ask at the customer service desk on the left in the main hall. For most practical purposes, you can't get an AUP once landside in LGW or LCY.

Otherwise you can ask at check-in, they can find out whether it is available and send you to someone else for the ticketing aspects. In T5 you can also check at Zone E since again there is always a ticketing agent on duty there.

For domestic terminals you can also ask at checkin, GLA, EDI and MAN have particular desks for this. For non UK locations, ask at the ticket desk where one exisits, but in many locations there isn't one and you need to ask at the check-in counter. At some locations there is neither a ticket desk nor qualified agents, particularly in Europe, so effectively no AUP is offered at this location. At some locations (YYZ, IAD, JFK) they can be arranged from the lounge.