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Website won't complete bookings at the moment!!

Website won't complete bookings at the moment!!

Old Mar 14, 2014, 5:06 am
  #1  
Original Poster
 
Join Date: Oct 2003
Location: london uk
Programs: BA Gold
Posts: 1,046
Website won't complete bookings at the moment!!

Getting told that the website is in trouble (rejecting booking after payment supposedly completed) and I'm chasing the last seat at a given price - very frustrating. Can't do it by phone either they say. Try again in 2 hours they say...
BA when will you get some fresh, capable IT staff?
Anyone/Everyone else enduring this?
philco is offline  
Old Mar 14, 2014, 5:12 am
  #2  
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Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,642
There's a thread for this: http://www.flyertalk.com/forum/briti...ed-thread.html

Why can't you just make the booking on the phone?
Globaliser is offline  
Old Mar 14, 2014, 5:22 am
  #3  
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Join Date: Oct 2003
Location: london uk
Programs: BA Gold
Posts: 1,046
Originally Posted by Globaliser
There's a thread for this: http://www.flyertalk.com/forum/briti...ed-thread.html

Why can't you just make the booking on the phone?
Sorry for not spotting the thread...the telesales agent says "computer says no"
philco is offline  
Old Mar 14, 2014, 5:25 am
  #4  
 
Join Date: May 2012
Location: Ipswich
Posts: 7,543
Then the chances are that you're chasing a seat that isn't actually available, and that may be the reason for the error.

I hope that you get lucky, but I'll be surprised if you manage to complete the booking.
windowontheAside is offline  
Old Mar 14, 2014, 5:28 am
  #5  
 
Join Date: Oct 2012
Location: Brighton and Hove, UK
Programs: BA Silver, Thameslink Delay Repay
Posts: 1,241
Nope, the website seems to have issues at the moment.

It just died on me during the "We're finalising your booking" phase as well.
csutter is offline  
Old Mar 14, 2014, 5:30 am
  #6  
 
Join Date: Sep 2011
Location: uk
Programs: Accor Silver, HHonours Silver, Carlson Gold, BA Blue
Posts: 289
there is a global issue with amadeus right now
flipper118 is offline  
Old Mar 14, 2014, 6:20 am
  #7  
 
Join Date: Oct 2004
Location: Lausanne Switzerland
Programs: BA Gold; Swiss Blue
Posts: 1,244
Originally Posted by flipper118
there is a global issue with amadeus right now
I hope that is not because of my complicated upgrading this morning... still waiting for the Back Office to validate and for the ticket to be re-issued

I am sure it will be alright in the end
SWISSBOBBY is offline  

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