Anyone else smell a rat ?
Feb 25, 2014, 12:02 pm
#16
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Anyone else smell a rat ?
Thank you for all the genuine and helpful comments. To infrequent flyers of advanced years this sort of situation is probably more disturbing and upsetting than it is to those of younger years who are more frequent flyers. They were certainly unconvinced by the staff at HKG but I agree the reasons given were probably as stated. I'll pass the message on to them that the broken seat issue is not uncommon but perhaps I will not tell them that they should be "eternally grateful" to BA for getting them home on another carrier.
Feb 25, 2014, 12:07 pm
#17
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Quote:
Originally Posted by Often1
This thread is based on not one single fact and involves BA acting contrary to its own financial interest.
Heads I win, tails you lose could be an alternative title. Indeed, it sounds more like hearsay and gossip to me. Had BA not taken this alleged action - can you imagine the thread? Bumped to J, Bumped off the aircraft, F is overbooked (funny how everybody appears to fly F these days - no one with whom I am personally acquainted actually does but that's by the by). So if as you say all this happened, then it would appear that BA did the right thing and booked them with an excellent airline(so I read here)
I really do think that they are d*mned when they do and d*mned when they don't)
Originally Posted by Often1
This thread is based on not one single fact and involves BA acting contrary to its own financial interest.
Heads I win, tails you lose could be an alternative title. Indeed, it sounds more like hearsay and gossip to me. Had BA not taken this alleged action - can you imagine the thread? Bumped to J, Bumped off the aircraft, F is overbooked (funny how everybody appears to fly F these days - no one with whom I am personally acquainted actually does but that's by the by). So if as you say all this happened, then it would appear that BA did the right thing and booked them with an excellent airline(so I read here)
I really do think that they are d*mned when they do and d*mned when they don't)
Feb 25, 2014, 12:08 pm
#19
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Would I be right in think CX are the only other airline to offer a direct f flight to LHR?
It is very easy to turn to a conspiracy theory. Maybe just treat this at face value.
Someone else here could have written a different thread praising BA for their actions in securing two CX F seats at short notice.
It is very easy to turn to a conspiracy theory. Maybe just treat this at face value.
Someone else here could have written a different thread praising BA for their actions in securing two CX F seats at short notice.
Feb 25, 2014, 12:18 pm
#21
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If they were on BA26 leaving HKG on Monday night at 23:30, they were somehow totally overbooked in First that night. I didn't see any broken seats but I wasn't checking them all out. CW also full, I didn't spot any gaps in WTP and WT was largely full. In the morning Expertflyer was showing something like F0, J3, W1, Y9 but the service was largely full on departure despite some Cathay connections running in late. The following 777 was fairly similar, whereas there was Avios redemptions going across the board for Cathay. I imagine someone in Waterside is delighted but I don't understand how this all computes eitehr.
Feb 25, 2014, 12:20 pm
#22
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Heads I win, tails you lose could be an alternative title. Indeed, it sounds more like hearsay and gossip to me. Had BA not taken this alleged action - can you imagine the thread? Bumped to J, Bumped off the aircraft, F is overbooked (funny how everybody appears to fly F these days - no one with whom I am personally acquainted actually does but that's by the by). So if as you say all this happened, then it would appear that BA did the right thing and booked them with an excellent airline(so I read here)
I really do think that they are d*mned when they do and d*mned when they don't)
I really do think that they are d*mned when they do and d*mned when they don't)
We really don't have any facts to go on in this case. We don't know if the flyers existed, if the broken seats existed, or if there's even a place called Hong Kong.
However, for fun, let's accept it all at face value. A new plane has broken F seats. I can't see that as a positive.
BA gets F flyers on another airline. Are we supposed to applaud the fact that BA treated First class international passengers simply in the manner any airline one step above brain dead would treat potentially high revenue passengers? I think it is worth a shrug at best.
Feb 25, 2014, 12:22 pm
#23
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Whilst being moved from a flight is rarely nice (particularly when in F and on a late night departure), I can think of worse situations to be in than CX F!
A 3 hour delay is not huge by many standards, and I'm sure the travellers would be given some Avios compensation for the delay. That, coupled with The Wing First Class lounge to wait in and CX F makes it a not unreasonable experience, IMO.
A 3 hour delay is not huge by many standards, and I'm sure the travellers would be given some Avios compensation for the delay. That, coupled with The Wing First Class lounge to wait in and CX F makes it a not unreasonable experience, IMO.
Feb 25, 2014, 12:29 pm
#24
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If they were on BA26 leaving HKG on Monday night at 23:30, they were somehow totally overbooked in First that night. I didn't see any broken seats but I wasn't checking them all out. CW also full, I didn't spot any gaps in WTP and WT was largely full. In the morning Expertflyer was showing something like F0, J3, W1, Y9 but the service was largely full on departure despite some Cathay connections running in late. The following 777 was fairly similar, whereas there was Avios redemptions going across the board for Cathay. I imagine someone in Waterside is delighted but I don't understand how this all computes eitehr.
6 broken seats on BA26 last night (1F 5CW) full all classes.
Feb 25, 2014, 12:34 pm
#25
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Thanks for that, I think they got a 7th broken in CW during the flight - and there was only a young child on it. It was XLEA, the first one. That kind of suggests that they bumped the OP's friends, one for the "normal" First overbook, the other for the broken seat.
Feb 25, 2014, 12:40 pm
#26
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Today it went to LAX as BA269.
Feb 25, 2014, 12:43 pm
#27
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It is quite fun to see BA Superfriends back in action to defend Gotham City Airways.
We really don't have any facts to go on in this case. We don't know if the flyers existed, if the broken seats existed, or if there's even a place called Hong Kong.
However, for fun, let's accept it all at face value. A new plane has broken F seats. I can't see that as a positive.
BA gets F flyers on another airline. Are we supposed to applaud the fact that BA treated First class international passengers simply in the manner any airline one step above brain dead would treat potentially high revenue passengers? I think it is worth a shrug at best.
We really don't have any facts to go on in this case. We don't know if the flyers existed, if the broken seats existed, or if there's even a place called Hong Kong.
However, for fun, let's accept it all at face value. A new plane has broken F seats. I can't see that as a positive.
BA gets F flyers on another airline. Are we supposed to applaud the fact that BA treated First class international passengers simply in the manner any airline one step above brain dead would treat potentially high revenue passengers? I think it is worth a shrug at best.
I don't recall reading anyone saying BA should be applauded either - merely that BA did all that was reasonably possible to get them from Hong Kong to London in First ASAP. And if a 2 hour delay upset them as much as the OP implies, perhaps public transport just isn't for them, and they'd be much happier chartering their own private jet! (And maybe a standby private jet incase the first has a technical issue)
Feb 25, 2014, 12:48 pm
#28
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They would be entitled to IDB compensation, viz. €600/person if they arrived more than 4 hours compared to the original schedule or €300/person if 4 hrs or less.
Feb 25, 2014, 12:48 pm
#29
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Heads I win, tails you lose could be an alternative title. Indeed, it sounds more like hearsay and gossip to me. Had BA not taken this alleged action - can you imagine the thread? Bumped to J, Bumped off the aircraft, F is overbooked (funny how everybody appears to fly F these days - no one with whom I am personally acquainted actually does but that's by the by). So if as you say all this happened, then it would appear that BA did the right thing and booked them with an excellent airline(so I read here)
I really do think that they are d*mned when they do and d*mned when they don't)
I really do think that they are d*mned when they do and d*mned when they don't)
Feb 25, 2014, 1:04 pm
#30
Join Date: Feb 2009
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Why?
BA could not carry the passengers in their chosen class. Arranged a transfer to a better f service.
What else could they possibly have done? Ok the two travellers may be of a more advanced age but so what.
BA has many genuine faults, this is not one of them.
I also guess the PG was totally exasperated (without wishing to put words in her mouth) with yet another 'how bad are BA' thread.
BA could not carry the passengers in their chosen class. Arranged a transfer to a better f service.
What else could they possibly have done? Ok the two travellers may be of a more advanced age but so what.
BA has many genuine faults, this is not one of them.
I also guess the PG was totally exasperated (without wishing to put words in her mouth) with yet another 'how bad are BA' thread.