CX Awards on BA.com

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Feb 19, 2014, 10:31 pm

Noodlesz

Original Poster

Join Date: Oct 2004

Location: Salt Lake City, Los Angeles

Posts: 478

CX Awards on BA.com

Does anyone know if Cathay Pacific's award inventory has been removed from the BA.com Avios award booking engine? I can't see to find any CX flights today.

Was working a day or two ago...not sure if this was a glitch or purposely done.

Feb 19, 2014, 10:37 pm

Short hair Francis

Join Date: Sep 2007

Location: HKG/YVR/NYC

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Posts: 3,697

Quote:

Originally Posted by Noodlesz

I'm seeing the same issue, I've been tracking CX award space for an upcoming trip from BA and CX side, the CX side still has all the space I was originally looking at.
I hate to say it, but when there isn't a single Y award space on HKG-TPE, for a whole non-holiday week. Something is definitely screwed up!

Feb 20, 2014, 10:08 am

jerry a. laska

FlyerTalk Evangelist

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Location: Juneau, Alaska.

Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob

Posts: 15,808

What route and dates are you looking for? I found CX availability yesterday for the routes I was checking.

Feb 20, 2014, 10:40 am

andycww

Join Date: Aug 2012

Location: JFK

Posts: 19

same here, saw a bunch of availability yesterday but not a single spot today
on the phone waiting for an agent to see whether they can help

Feb 20, 2014, 10:57 am

Dieuwer

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Join Date: Aug 2005

Location: BOS

Posts: 15,027

LAN award inventory has evaporated too. Errors galore.

Feb 20, 2014, 11:11 am

sundinkc

Join Date: Feb 2011

Location: NYC

Programs: AS Mileage Plus, DL SkyMiles, Hilton Honors, etc.

Posts: 34

QR inventory evaporated between yesterday and today as well.

Feb 20, 2014, 11:45 am

allanfan

Join Date: May 2011

Location: CT

Programs: HHonors Silver

Posts: 429

ha, i see the same thing: available yesterday with CX & dragonair, nothing today.

Feb 20, 2014, 1:06 pm

avneeshj

Join Date: Jan 2012

Programs: BAEC Gold

Posts: 336

CX Awards on BA.com

The same thing happened to me earlier today. A call to the local BAEC and now I'm booked for my CX flight.

Feb 20, 2014, 1:11 pm

nmassey

Join Date: Oct 2010

Location: BHX

Posts: 54

Same thing with Air Berlin too.....

Feb 20, 2014, 2:13 pm

#10

Dieuwer

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Join Date: Aug 2005

Location: BOS

Posts: 15,027

Is Avios readying for a massive devaluation? That's why they pulled partner award availability??

Feb 20, 2014, 2:17 pm

#11

darthlemsip

Join Date: Nov 2011

Location: London

Programs: BA Gold

Posts: 4,028

Quote:

Originally Posted by dieuwer2

Is Avios readying for a massive devaluation? That's why they pulled partner award availability??

Given they're available over the phone, I'd suggest it's an IT problem

Feb 20, 2014, 2:22 pm

#12

Dieuwer

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Join Date: Aug 2005

Location: BOS

Posts: 15,027

Quote:

Originally Posted by darthlemsip

Given they're available over the phone, I'd suggest it's an IT problem

You're saying that someone purportedly programmed the award engine to not show partner awards?

Feb 20, 2014, 2:33 pm

#13

pxj515

Join Date: Jan 2013

Programs: air canada

Posts: 4

they may charge booking fees if we book it over the phone?

Feb 20, 2014, 2:50 pm

#14

pxj515

Join Date: Jan 2013

Programs: air canada

Posts: 4

I called them to book the flight over the phone since the system error not showing any seat for CX, the agent said she will charge $25 service fee for sure.