Understanding GUF2
#61
Join Date: Jan 2014
Programs: British Airways
Posts: 44
Very useful thread to thanks for the OP for starting it!
One quick question, I have a GUF2 booking travelling F out and J back, I used amex to book the flights and on MMB it shows the tier points and avios for F and CW (I have booking classes A and I)
Would I still be able to upgrade the return leg with avios, like normally, or does the GUF2 change the fare class rules?
TF
One quick question, I have a GUF2 booking travelling F out and J back, I used amex to book the flights and on MMB it shows the tier points and avios for F and CW (I have booking classes A and I)
Would I still be able to upgrade the return leg with avios, like normally, or does the GUF2 change the fare class rules?
TF
#62
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,733
I don't think it is possible to combine GUF2 and UuA but I have never tried to be fair.
I think the underlying ticket conditions apply to changes but this is another aspect of GUF2 I have never needed to test.
I think the underlying ticket conditions apply to changes but this is another aspect of GUF2 I have never needed to test.
#63
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 59,332
MMB is sometimes misleading in that respect: you get the TPs and Avios relating to the cash fare, but one many upgrades MMB shows the TPs and Avios at the higher amount. You won't in reality get these (except very occasionally if you are irrop'd and the ticket agent has to force you into a revenue bucket). I don't think you can combine UUA and GUF2, and in any case the principle is that you get the TPs and Avios for the revenue side of the booking, with the exception of AUP added to a redemption, when you are supposed to get nothing.
#64
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,879
Indeed useful to know, thanks!
#65
Join Date: Feb 2003
Location: Austria (Vbg)
Programs: LX SEN, BA GGL, IC RA, HH Dia, Hyatt Glob
Posts: 1,575

So, fingers crossed!

#66
Join Date: Feb 2003
Location: Austria (Vbg)
Programs: LX SEN, BA GGL, IC RA, HH Dia, Hyatt Glob
Posts: 1,575
Fingers crossed that it works out in my case. My TA put a GUF2 request in the queue late this afternoon and hope it will be dealt with within the promised 12 hours; ticket would need to be issued tomorrow midnight (yes, a sale ticket
). Called the GGL team but unfortunately they weren't able to help as according do them "the GUF2 request will be dealt with automatically, so from a robot, and so we can't prioritize respectively influence the queue"!?
So, fingers crossed!

So, fingers crossed!


Well, there was no need to worry anway as the sale was extended

#67
Join Date: Apr 2010
Programs: BA Gold (GGL + CCR), Star* G, SPG Plat, HHonors Diamond
Posts: 101
#68
Join Date: Jul 1999
Location: SYD, GOT
Programs: BA GGL; SK EBG; Hilton Diamond, A-Club Platinum, Marriott Gold
Posts: 2,205
Typically under the rules, BA will kick back a mixed itinerary (inc code shares), and will demand only BA flights and metal.
(Some have another experience, but they are lucky exceptions in my mind)
My GUF LHR-SIN-SYD-LHR was approved in less than 24 hours, but BA kicked out the SYD-MEL sectors on QF even though in the ticket.
(Some have another experience, but they are lucky exceptions in my mind)
My GUF LHR-SIN-SYD-LHR was approved in less than 24 hours, but BA kicked out the SYD-MEL sectors on QF even though in the ticket.
#69
Join Date: Feb 2002
Location: London. Or a plane.
Programs: "Only" 50,000 TPs until BA GGLfL
Posts: 2,718
Typically under the rules, BA will kick back a mixed itinerary (inc code shares), and will demand only BA flights and metal.
(Some have another experience, but they are lucky exceptions in my mind)
My GUF LHR-SIN-SYD-LHR was approved in less than 24 hours, but BA kicked out the SYD-MEL sectors on QF even though in the ticket.
(Some have another experience, but they are lucky exceptions in my mind)
My GUF LHR-SIN-SYD-LHR was approved in less than 24 hours, but BA kicked out the SYD-MEL sectors on QF even though in the ticket.
#70
Join Date: Apr 2010
Programs: BA Gold (GGL + CCR), Star* G, SPG Plat, HHonors Diamond
Posts: 101
I have made two mixed airline bookings on ba.com both of which I was able to GUF2. ARN-LHR-JFK-MIA (BA/AA) and ARN-LHR-SIN-SYD-PER (BA/QF). I then phoned BA and they upgraded all BA legs.
#71
Join Date: Jul 1999
Location: SYD, GOT
Programs: BA GGL; SK EBG; Hilton Diamond, A-Club Platinum, Marriott Gold
Posts: 2,205
I guess your mileage may vary, as it does say very clearly in the rules. I have had two different TAs both out of Sweden (Amex and Corporate) and BA kicked an itin with AA and also another with QF.
In both cases the AA and QF sectors were on the one ticket, it was not two tickets embedded in the one PNR.
In either case it was no big problem.
In both cases the AA and QF sectors were on the one ticket, it was not two tickets embedded in the one PNR.
In either case it was no big problem.
#72
Join Date: Feb 2002
Location: London. Or a plane.
Programs: "Only" 50,000 TPs until BA GGLfL
Posts: 2,718
Yes, exactly. If you book with BA, you can mix airlines. Book with a Travel Agent (to book the upgrade into revenue inventory T/D/A), you can't mix airlines (ie BA metal only bookings)
#73
Ambassador, British Airways Executive Club; FlyerTalk Evangelist
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 12,135
I've done it with AMEX in the last few months. Perhaps I was just lucky. GUF2 applied to an itinerary including BA and AA. GUF2 only on the BA legs of course.
#74
Join Date: Apr 2005
Location: London
Programs: BA Lifetime Gold & GGL & CCR, HH Diam, Bonvoy Titanium, IHG Spire, Tastecard
Posts: 7,541
my own experience is that I've been able to successfully get a GUF applied on a TA booking that included non-BA metal (with the upgrades only applying to BA metal flights as others have noted). I have also been sent (on here, so not on official letterhead or so) a copy of the rules which came into effect 27 May which states that a ticket can included non-BA metal.
As said, quite a bit of discusison on this in other threads and differing experiences (some not being able to GUF (including some suggesting that therefore the rule can't have been changed / that something isn't quite right)).
there's also discussion on whether the GUF might only work on BA code-share non-BA metal flights and that - IMHO - seems a likely answer of why it sometimes works and sometimes doesnt: i.e. that a ticket that includes non BA metal flights can be upgraded with a GUF if the non-BA metal flight is a BA codeshare but that that may not be the case when the non-BA metal flight is not a BA codeshare and instead a OW flight nunber (hope that makes sense).
suggest a search on this but as said, the above statement is NOT correct: it is possible (my and others experience & the rules I have seen effective 27th May 2014) to GUF TA bookings that include non-BA metal elements.
#75
Join Date: Jul 1999
Location: SYD, GOT
Programs: BA GGL; SK EBG; Hilton Diamond, A-Club Platinum, Marriott Gold
Posts: 2,205
Strange thing is that it is BA who reject it, not the TA, both times they have put it in and both times rejected. Apparently from another thread where someone tried to get GGL to prioritise they were told it was automated which makes no sense to then have different outcomes.
Or could it be that some are processed via Bremen and some in London depending on the originating or ticketing city and there are inconsistencies?
Or could it be that some are processed via Bremen and some in London depending on the originating or ticketing city and there are inconsistencies?