Last edit by: dylanks
All British Airways Elemis Travel Spas are indefinitely closed due to covid and are unlikely to return in their previous form.
Elemis Travel Spas are to be found at London Heathrow Terminals 3 and 5, as well as New York JFK Terminal 7.
Eligibility
The travel spas can be used by those travelling longhaul only, departing on BA metal flights. You need to be travelling in Club World, First or a BA Gold cardholder. Arriving eligible longhaul passengers can use the arrivals spa, or airside spas if connecting. There are no facilities for arriving passengers at JFK.
Opening Times
London Heathrow
Terminal 5 - Departures A Gates (airside), South Lounges complex, between the Galleries First lounge and Concorde Room: 07:00-21:00
Terminal 5 - Departures B Gates (airside), within Galleries Club lounge: 07:00-21:00
Terminal 5 - Arrivals (landside): 06:00-14:00
Terminal 3 - Departures (airside), Lounge D complex, between the Galleries First and Galleries Club lounges: 07:00-21:00.
JFK
Terminal 7 - Departures (airside), within Galleries Club lounge: 16:00-22:00
Reservations
Reservations are taken on the day, sometimes the next available appointment maybe several hours away, particularly mid morning and early afternoon. First passengers (revenue, upgrades and Avios tickets) can reserve treatments (LHR departures only) up to 4 weeks in advance by contacting YouFirst:
UK YouFirst: http://www.britishairways.com/travel...d=youfirstform
US YouFirst: http://www.britishairways.com/travel...youfirstformna
BA.com Page
https://www.britishairways.com/en-gb...mis-travel-spa
.
Elemis Travel Spas are to be found at London Heathrow Terminals 3 and 5, as well as New York JFK Terminal 7.
Eligibility
The travel spas can be used by those travelling longhaul only, departing on BA metal flights. You need to be travelling in Club World, First or a BA Gold cardholder. Arriving eligible longhaul passengers can use the arrivals spa, or airside spas if connecting. There are no facilities for arriving passengers at JFK.
Opening Times
London Heathrow
Terminal 5 - Departures A Gates (airside), South Lounges complex, between the Galleries First lounge and Concorde Room: 07:00-21:00
Terminal 5 - Departures B Gates (airside), within Galleries Club lounge: 07:00-21:00
Terminal 5 - Arrivals (landside): 06:00-14:00
Terminal 3 - Departures (airside), Lounge D complex, between the Galleries First and Galleries Club lounges: 07:00-21:00.
JFK
Terminal 7 - Departures (airside), within Galleries Club lounge: 16:00-22:00
Reservations
Reservations are taken on the day, sometimes the next available appointment maybe several hours away, particularly mid morning and early afternoon. First passengers (revenue, upgrades and Avios tickets) can reserve treatments (LHR departures only) up to 4 weeks in advance by contacting YouFirst:
UK YouFirst: http://www.britishairways.com/travel...d=youfirstform
US YouFirst: http://www.britishairways.com/travel...youfirstformna
BA.com Page
https://www.britishairways.com/en-gb...mis-travel-spa
.
Elemis Travel Spa - master thread
#511
Hi,
I will be arriving in First and without any connecting flights so I can only use the Arrivals Lounge - I was just wondering - how's the wait for Spa treatments at Arrivals around 6am in the morning?
Is it still not possible to make a reservation via YouFirst for the Arrivals Spa?
Cheers!
I will be arriving in First and without any connecting flights so I can only use the Arrivals Lounge - I was just wondering - how's the wait for Spa treatments at Arrivals around 6am in the morning?
Is it still not possible to make a reservation via YouFirst for the Arrivals Spa?
Cheers!
#512
Join Date: Nov 2007
Location: DFW
Programs: Marriott Lifetime Titanium, HH Gold, AA Lifetime Gold, United Silver, BA Gold
Posts: 864
I tried looking in the Wiki as well as thread and did not see if there was any age restrictions for using the Spa.
I have 10 and 15 year old daughters and they would be delighted to have a Spa adventure (Pedicure/Manicure for the 10 year old and Facial for the 15 year old)
In the past the AMEX Platinum Lounge in DFW used to allow kids, but then they stopped. So was wondering, if there was any such restrictions at the Elemis spa?
I have 10 and 15 year old daughters and they would be delighted to have a Spa adventure (Pedicure/Manicure for the 10 year old and Facial for the 15 year old)
In the past the AMEX Platinum Lounge in DFW used to allow kids, but then they stopped. So was wondering, if there was any such restrictions at the Elemis spa?
#513
Join Date: Nov 2007
Location: DFW
Programs: Marriott Lifetime Titanium, HH Gold, AA Lifetime Gold, United Silver, BA Gold
Posts: 864
I tried looking in the Wiki as well as thread and did not see if there was any age restrictions for using the Spa.
I have 10 and 15 year old daughters and they would be delighted to have a Spa adventure (Pedicure/Manicure for the 10 year old and Facial for the 15 year old)
In the past the AMEX Platinum Lounge in DFW used to allow kids, but then they stopped. So was wondering, if there was any such restrictions at the Elemis spa?
I have 10 and 15 year old daughters and they would be delighted to have a Spa adventure (Pedicure/Manicure for the 10 year old and Facial for the 15 year old)
In the past the AMEX Platinum Lounge in DFW used to allow kids, but then they stopped. So was wondering, if there was any such restrictions at the Elemis spa?
#514
Join Date: Apr 2016
Location: San Diego
Programs: Plat Pro AAdvantage, but defected to BAEC
Posts: 1,222
I recently upfared my existing CW LHR-SAN flight to F for my return flight home on Jan 7 next year. I typically fly back on a Sunday to start work again on the Monday, but the Tuesday fare was so much cheaper this go around that I opted to stay a few extra days. I’m going to try once more for the elusive power shave at the Spa on the Tuesday as I’m oh-fer on my requests on Sundays.
The best best part about the upfare was that it was only $353 more for F vs J for the return flight.
The best best part about the upfare was that it was only $353 more for F vs J for the return flight.
#515
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
IIRC, the spa staff don't arrive until about 6 am, so based on my experience if you make the spa desk your first stop when you get there, you should have a good chance of getting a decent slot.
#516
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,378
Just managed to book 2 slots (for 2 travellers) but they could only be consecutive not concurrent - is that standard? They cant be limited to a single therapist or booth can they?
#517
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,350
we too have consecutive appointments, on the upside it means we don't have to store our hand luggage!
#518
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,916
There are multiple therapists and multiple treatment rooms
Availability will depends what treatments you are looking for and who is available at the time. not all the people working can perform all the treatments.
Availability will depends what treatments you are looking for and who is available at the time. not all the people working can perform all the treatments.
#519
Join Date: Nov 2013
Programs: KrisFlyer, BA Executive Club
Posts: 128
Doing LHR-JFK in June in F. Has the Spa menu at LHR been reduced? Looks like no grooming options - nails etc?
Also seen a message on BA website that the JFK Spa is closed for refurbishment - Does anyone know when the Elemis Spa re-opens there?
thanks!
J
Also seen a message on BA website that the JFK Spa is closed for refurbishment - Does anyone know when the Elemis Spa re-opens there?
thanks!
J
#521
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,427
Newly Renovated LHR Elemis Spas
There is a bit of PR surrounding renovations of the Elemis Spas at LHR, so I thought I’d add this here.
The renovations we’re a collaboration with Kelly Hoppen, she handpicked the soft furnishings apparently.
Heres the BA link to more info:
https://www.britishairways.com/en-gb...mis-travel-spa
Here is the Instagram post.
The renovations we’re a collaboration with Kelly Hoppen, she handpicked the soft furnishings apparently.
Heres the BA link to more info:
https://www.britishairways.com/en-gb...mis-travel-spa
Here is the Instagram post.
#522
FlyerTalk Evangelist
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA, AF
Posts: 10,129
And a new treatment menu too. Revolves around either face or body, all treatments now have chargeable add-ons for £10. This is in Arrivals, not sure if it's the same story in Departures!
#523
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,520
Yes, it's the same at departures. The "adds on" sound very fancy (LED lighting, oxygen injection, whatever) but I'm not really keen on paying a supplement to add whatever additional goodie to a treatment which remains 15 minutes short anyway. I might consider paying if it made the treatment significantly longer instead.
#525
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,520
see my earlier post, if i understand correctly, the add ons don’t increase treatment time just add a ‘fancy element’ as part of the existing time.