Dec 14, 2013, 6:49 am
Last edit by: dylanks
All British Airways Elemis Travel Spas are indefinitely closed due to covid and are unlikely to return in their previous form.
Elemis Travel Spas are to be found at London Heathrow Terminals 3 and 5, as well as New York JFK Terminal 7.
Eligibility
The travel spas can be used by those travelling longhaul only, departing on BA metal flights. You need to be travelling in Club World, First or a BA Gold cardholder. Arriving eligible longhaul passengers can use the arrivals spa, or airside spas if connecting. There are no facilities for arriving passengers at JFK.
Opening Times
London Heathrow
Terminal 5 - Departures A Gates (airside), South Lounges complex, between the Galleries First lounge and Concorde Room: 07:00-21:00
Terminal 5 - Departures B Gates (airside), within Galleries Club lounge: 07:00-21:00
Terminal 5 - Arrivals (landside): 06:00-14:00
Terminal 3 - Departures (airside), Lounge D complex, between the Galleries First and Galleries Club lounges: 07:00-21:00.
JFK
Terminal 7 - Departures (airside), within Galleries Club lounge: 16:00-22:00
Reservations
Reservations are taken on the day, sometimes the next available appointment maybe several hours away, particularly mid morning and early afternoon. First passengers (revenue, upgrades and Avios tickets) can reserve treatments (LHR departures only) up to 4 weeks in advance by contacting YouFirst:
UK YouFirst: http://www.britishairways.com/travel...d=youfirstform
US YouFirst: http://www.britishairways.com/travel...youfirstformna
BA.com Page
https://www.britishairways.com/en-gb...mis-travel-spa
.
Elemis Travel Spas are to be found at London Heathrow Terminals 3 and 5, as well as New York JFK Terminal 7.
Eligibility
The travel spas can be used by those travelling longhaul only, departing on BA metal flights. You need to be travelling in Club World, First or a BA Gold cardholder. Arriving eligible longhaul passengers can use the arrivals spa, or airside spas if connecting. There are no facilities for arriving passengers at JFK.
Opening Times
London Heathrow
Terminal 5 - Departures A Gates (airside), South Lounges complex, between the Galleries First lounge and Concorde Room: 07:00-21:00
Terminal 5 - Departures B Gates (airside), within Galleries Club lounge: 07:00-21:00
Terminal 5 - Arrivals (landside): 06:00-14:00
Terminal 3 - Departures (airside), Lounge D complex, between the Galleries First and Galleries Club lounges: 07:00-21:00.
JFK
Terminal 7 - Departures (airside), within Galleries Club lounge: 16:00-22:00
Reservations
Reservations are taken on the day, sometimes the next available appointment maybe several hours away, particularly mid morning and early afternoon. First passengers (revenue, upgrades and Avios tickets) can reserve treatments (LHR departures only) up to 4 weeks in advance by contacting YouFirst:
UK YouFirst: http://www.britishairways.com/travel...d=youfirstform
US YouFirst: http://www.britishairways.com/travel...youfirstformna
BA.com Page
https://www.britishairways.com/en-gb...mis-travel-spa
.
Elemis Travel Spa - master thread
Apr 25, 2018, 2:38 am
#436
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,599
Apr 25, 2018, 3:26 am
#437
Join Date: Apr 2018
Posts: 25
I must be lucky!
First time flying first in a couple of weeks so I was prepared and called 28 days in advance and was able to get trayernents at roughly the times I wanted for myself and my husband. In fact, youfirst originally booked us in at t5 before I noticed their mistake and called to rearrange for t3 so managed at both spa’s! However, I am flying on a Monday afternoon so could be a quieter time to fly?
Apr 25, 2018, 8:37 am
#438
Join Date: Jun 2014
Posts: 756
I used the You First web form at 15:00 today (25 April) to book a 'Dream Flight Back Massage' prior to a flight on 23 May. I received e-mail confirmation at 15:19.
Apr 26, 2018, 2:56 am
#439
Join Date: Apr 2016
Location: Marburg & somewhere near Springfield, IL
Programs: BAEC Gold, LH M&M, HHonors Gold
Posts: 56
Emailed You First T-29 days in the evening and thought that they would not pick it up till the morning but emailed back straight away that it was to early. Emailed again the following day and got the preferred time and treatment. Very quick response on both occasions.
Apr 26, 2018, 5:23 am
#440
Join Date: Aug 2004
Location: Ashtead, Surrey
Programs: BAEC G, VS G, Marriot Plat
Posts: 55
Apr 26, 2018, 5:51 am
#441
Join Date: Feb 2005
Programs: EL AL Matmid, BA Executive Club GfL, GGL/CCR, Hilton Diamond, Avis President's Club
Posts: 2,085
I tried booking an appointment but they were not taking any more for the time I asked for. We arrive in London in the morning at T5 and depart in the evening from T3. We shall be spending the day in London. Is there any way to get an "on the day" slot by phoning the T3 Elemis spa after we arrive, or would it only be possible in person after we arrive in the lounge in the evening (by which time there will probably be no slots available)?
Apr 30, 2018, 3:13 am
#442
Join Date: Feb 2005
Programs: EL AL Matmid, BA Executive Club GfL, GGL/CCR, Hilton Diamond, Avis President's Club
Posts: 2,085
I phoned You First today and they said that we could phone You First when we arrive at T5 in the morning and they would then contact the Elemis Spa at T3 to see if there were any "on the day" slots available in the early evening.
May 7, 2018, 5:19 pm
#444
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,599
Is it much easier to get a walk in appointment at JFK? Every time I’ve tried, often travelling with a companion, I’ve managed to get booked in, often straight away.
May 21, 2018, 8:48 pm
#446
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
Is one eligible to receive an Elemis treatment if flying in J LHR-DME? The flight is certainly not long haul, but J is marketed as Club World. (On the very off chance I’m actually able to secure a walk-in appointment, of course.)
-FlyerBeek
-FlyerBeek
May 21, 2018, 11:57 pm
#447
Join Date: Aug 2015
Posts: 1,499
The mid haul routes sold as Club World (e.g. DME, TLV) are eligible, as far as I'm aware.
Jun 17, 2018, 9:18 am
#448
Join Date: Aug 2015
Posts: 55
Does anyone know which of the treatments available don't involve the massage chair, when I last went to the spa 2 years ago I had a massage that involved both a therapist and a chair and I hated the chair! Hopefully I can then get a treatment booked when I hit T-29 
Jun 17, 2018, 9:58 am
#449
Join Date: Jan 2011
Location: London, UK
Programs: BAGGL, A3G, Accor Gold, Hilton Diamond, IHG Diamond, LHW Sterling
Posts: 1,308
You can just ask them not to switch on the chair massage. Also for some reason (I think newer or older models) I find the ones in B terminal more gentle.
Jun 17, 2018, 9:59 am
#450
Join Date: Jan 2011
Location: London, UK
Programs: BAGGL, A3G, Accor Gold, Hilton Diamond, IHG Diamond, LHW Sterling
Posts: 1,308
Edit - I assumed it was the massage feature you hated. If it was the chair itself (?? Aesthetically) I can’t help.