Is £69 Club Europe upgrade flexible?

Old Oct 10, 2013, 5:18 am
  #1  
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Is £69 Club Europe upgrade flexible?

Quick question before I make a Euro Traveller booking with the intention of utilising the £69 CE upgrade offer (if it comes):

Does upgrading in this way still offer the same flexibility as a regular CE booking, or are you stuck on the flight of the original booking?

Thanks in advance!
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Old Oct 10, 2013, 5:25 am
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You will be bound by the conditions of the original fare you purchased, so if that is non-changeable, it will remain so.
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Old Oct 10, 2013, 5:25 am
  #3  
nux
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Underlying ticket conditions apply.
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Old Oct 10, 2013, 5:26 am
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I have found these upgrades to make your ticket non changeable and non refundable no matter what the underlying fare rules were...
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Old Oct 10, 2013, 5:41 am
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Originally Posted by Jetstreamer
You will be bound by the conditions of the original fare you purchased, so if that is non-changeable, it will remain so.
Promotional upgrades make the fare non-changeable and non-refundable, even if the original fare was flexible.
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Old Oct 10, 2013, 6:22 am
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Originally Posted by BA6501
I have found these upgrades to make your ticket non changeable and non refundable no matter what the underlying fare rules were...
That is my experience as well.
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Old Oct 10, 2013, 6:35 am
  #7  
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I have had a POUG cancelled (non-refundable) and changed the underlying ticket as per the ticket conditions.
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Old Oct 10, 2013, 6:36 am
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Originally Posted by nux
I have had a POUG cancelled (non-refundable) and changed the underlying ticket as per the ticket conditions.
Short-haul or long-haul? ISTR that there's a difference between the two cases.

LTN Phobia has posted a couple of times about this: http://www.flyertalk.com/forum/20143648-post12.html and http://www.flyertalk.com/forum/21123327-post7.html.

Last edited by Globaliser; Oct 10, 2013 at 6:45 am
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Old Oct 10, 2013, 6:41 am
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CE booking is not automatically flexible.
CE, like ET, have flexible and non-flexible ticket version.

A cheap upgrade gets you to a non-flexible CE ticket versions.

Several postered in the past have been caught out when they upgrade their flexible ET ticket. Being a cheap upgrade, it was only upgraded to a non-flexible CE ticket.

This is why some corporates prohibit employees from upgrading their tickets on a personal basis.
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Old Oct 10, 2013, 7:14 am
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I have had to cancel a POUG recently, (definitely a POUG not a "next available cabin upgrade"), it did make the booking non-flex, whatever the underlying ticket conditions were.
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Old Oct 11, 2013, 11:24 am
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I had a job in AMS earlier this year and used the POUG just before checking in online. I then checked in online for the evening AMS-LGW the next day. As it happened, the job finished earlier than expected so I pitched up at AMS facing a long sit in the lounge drinking cup-a-soup. I asked very nicely at the ticket desk expecting the answer "No", if I could switch to the earlier AMS-LCY flight and was pleasantly surprised that they said "No problem". Took this flight instead and the next day I recieved the full Club Europe TPs, Avios and cabin bonus on my account.

Big thumbs up to the outstation staff at AMS.
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Old Oct 11, 2013, 11:27 am
  #12  
nux
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Originally Posted by Globaliser
Short-haul or long-haul? ISTR that there's a difference between the two cases.
Club Europe, short haul.
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Old Oct 11, 2013, 11:38 am
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Originally Posted by The Specialist
Big thumbs up to the outstation staff at AMS.
AMS staff can be brilliant like that. Dutch courage, I suppose.
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Old Oct 11, 2013, 1:18 pm
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I'm glad to hear that others have had better luck, but in my case, POUG'ed tickets have always become completely non-changeable and non-refundable. I very much believe that this is sill the official rule so I wonder if the happier-endings mentioned above might have been due to agents going somewhat out of their way to override a system which restricts the ticket? I certainly would not count on such flexibility in any case.
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Old Oct 11, 2013, 1:23 pm
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I once upgraded from J to F, on what was a company TA ticket. I needed to keep the flexibility for personal reasons, so was worried. I do think ba,com said the ticket would not be flexible afterwards.

I called the company TA, who confirmed the ticket would still be flexible, although not sure he was correct....

I did not need to change the inbound sector in the end, so do not know what would have happened if I had tried to change.
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