Last edit by: Prospero
Please use the Issues, bugs and glitches on ba.com thread to post any issues you're experiencing on ba.com
Prospero
Moderator: BA forum
Prospero
Moderator: BA forum
The "is ba.com website down / broken / problems today / now ?" consolidated thread
#76
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 12,979
Trying to Combine My Avios, but instead of going through to the appropriate page, it loops back to the main executive club account page.
Deleted cookies, tried different browsers, etc. Is it just me or a website glitch?
Deleted cookies, tried different browsers, etc. Is it just me or a website glitch?
#77
FlyerTalk Evangelist
Join Date: Jun 2012
Programs: BA Gold, QF WP
Posts: 12,551
#78
Join Date: Nov 2013
Posts: 1
Manage My Bookings
This was one of the best parts of the BA website but what on earth have they done to it now, none of my bookings show and i have to put the booking reference in every time i want to access a booking. This is just ludicrous and makes the whole process so cumbersome as i now need access to keep all of my booking references handy to check a flight.
Do the people who play with these sites ever actually use them!!!!
Do the people who play with these sites ever actually use them!!!!
#79
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,642
Welcome to FT, BAOHY!Nothing's broken for me. Have you tried clearing your browser cache and all cookies? That's usually the first thing to try.
#81
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,832
#83
Join Date: Mar 2009
Location: SEA
Programs: BAEC Silver; AS Gold; Starbucks Platinum Plus, no Mucci
Posts: 92
Updated BA.com site and my iPad
Have recently tried multiple times to conduct searches on the new ba.com website (US) using my iPad(s) and iPod. (For flights, holidays, BAEC information, and etc.)
Seems the website updates have totally ruined the site for Safari users -- I'm using IOS 5, 6, and 7 (no jokes, the different versions on my different devices actually works well, for me) -- but the IOS version doesn't seem to matter. The site is equally unhappy with all versions of Safari. (I can dump all cookies and use private browsing -- no change.)
Not surprisingly, the customer satisfaction survey would NOT load at all when I was ready to answer the questions. (It's as if they KNEW they wouldn't like my responses, or something !!)
Given that many are using "mobile" devices, now (read: tablets not running IE), this is a problem.
Hope they fix this soon. It's seriously annoying. The site was clunky before, but at least it worked.
Seems the website updates have totally ruined the site for Safari users -- I'm using IOS 5, 6, and 7 (no jokes, the different versions on my different devices actually works well, for me) -- but the IOS version doesn't seem to matter. The site is equally unhappy with all versions of Safari. (I can dump all cookies and use private browsing -- no change.)
Not surprisingly, the customer satisfaction survey would NOT load at all when I was ready to answer the questions. (It's as if they KNEW they wouldn't like my responses, or something !!)
Given that many are using "mobile" devices, now (read: tablets not running IE), this is a problem.
Hope they fix this soon. It's seriously annoying. The site was clunky before, but at least it worked.
#84
FlyerTalk Evangelist
Join Date: Jun 2012
Programs: BA Gold, QF WP
Posts: 12,551
Have recently tried multiple times to conduct searches on the new ba.com website (US) using my iPad(s) and iPod. (For flights, holidays, BAEC information, and etc.)
Seems the website updates have totally ruined the site for Safari users -- I'm using IOS 5, 6, and 7 (no jokes, the different versions on my different devices actually works well, for me) -- but the IOS version doesn't seem to matter. The site is equally unhappy with all versions of Safari. (I can dump all cookies and use private browsing -- no change.)
Seems the website updates have totally ruined the site for Safari users -- I'm using IOS 5, 6, and 7 (no jokes, the different versions on my different devices actually works well, for me) -- but the IOS version doesn't seem to matter. The site is equally unhappy with all versions of Safari. (I can dump all cookies and use private browsing -- no change.)
The BA mobile website and BA full website work perfectly on my iPhone (iOS 7) and iPad (iOS 6). Search, BAEC login, bookings, etc. Some dynamic elements such as the calendar popup take a few seconds to work.
#85
Join Date: Oct 2007
Posts: 4,636
Login rejected (well not exactly rejected, just ignored) and "Page not found" message on mine and my wife's accounts using Firefox. Works fine on IE11 .
BA please note: there are other browsers on the interwebby thingy...
BA please note: there are other browsers on the interwebby thingy...
#86
Join Date: Mar 2009
Location: SEA
Programs: BAEC Silver; AS Gold; Starbucks Platinum Plus, no Mucci
Posts: 92
Can't buy in that site is improved when it's less useful and less stable, now.
Again, I'm using the US site, so YMMV.
#87
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,126
Clear the BA cookies on Firefox and try again - it should work. I know it's a pain though.
#89
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,085
I had the same problems yesterday on the desktop - but the Iphone was fine.
Sorry - I still think that this is not good enough - who knows what business might have been lost as a result?
Sorry - I still think that this is not good enough - who knows what business might have been lost as a result?
#90
Join Date: Jun 2009
Location: MME (midway between NCL and LBA)
Programs: BA Gold, AF/KL Gold, Hilton Gold, Nordic Choice Gold
Posts: 740
Just arrived at BLQ and waiting for my colleagues to arrive so thought I would OLCI for my return trip tomorrow leaving in 23 hours. I can get to the security questions but then i get an error message saying try later or at the airport.
I would physically check in if there was anyone or a machine here,! However, I thought OLCI was available 24 hours before departure on BA?
(The chrome login bug is really annoying me at the moment, I hate having to clear my cookies).
I would physically check in if there was anyone or a machine here,! However, I thought OLCI was available 24 hours before departure on BA?
(The chrome login bug is really annoying me at the moment, I hate having to clear my cookies).