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-   -   UK Domestic lounges (outside London) - catering arrangments from April 2013 (https://www.flyertalk.com/forum/british-airways-executive-club/1462635-uk-domestic-lounges-outside-london-catering-arrangments-april-2013-a.html)

corporate-wage-slave Apr 29, 2013 6:23 am

UK Domestic lounges (outside London) - catering arrangments from April 2013
 
This thread is to help explain the catering options for UK Domestic lounges outside the Metropolis. From 28 April 2013 the food and beverage arrangements were changed after BaxterStorey were awarded the catering contract. The lounges covered by this thread are Aberdeen, Edinburgh, Glasgow, Manchester and Newcastle (at this stage). I don't have any specific information for Jersey or Belfast. Isle of Man and Leeds Bradford are third party lounges.

See this thread for details of the new London Gatwick First Lounge offering. The second post on that thread includes the note that BA are distributing to passengers to explain the changeover.

Housekeeping note: This thread is work in progress. Catering arrangements for LHR T3 and T5 has also changed, and I'll update the existing threads for Club, First and the Concorde Room lounges later today.


Breakfast
This is taken from Newcastle. Breakfast is now available until midday and is a sharply improved offering.

Cereals:
http://img19.imageshack.us/img19/952/img6287l.jpg

From top left - grapefruit segments, orange segments, Swiss muesli, corn flakes. Front row - greek yoghurt, strawberry yoghurt, rice krispies. Also available: Weetabix.


Porridge

http://img259.imageshack.us/img259/1183/img6288m.jpg

There is now a heated porridge vat on offer, replacing the Quaker Oat tubs. The flavourings on offer are honey, cinnamon sugar and raisins. This is the first time in recent history that hot food has been served in this lounge.

Viennoiseries
http://img341.imageshack.us/img341/3226/img6289vy.jpg

From left: blueberry muffins, brioches, pains aux raisins, croissants, Danish pastries.

Note the Island Bakery Organics biscuits in the jars at the back (handmade on the Isle of Mull, and the best biscuits I have ever come across): Shortbread, apple crumble, lemon melts, chocolate ginger.

Fruit

http://img854.imageshack.us/img854/3628/img6290a.jpg

Extended fruit options now include bananas, oranges, apples and pears.

Rest of the day

Soup
There are 4 soups on rotation, served from a vat. Today we have Mediterranean tomato and red pepper (vegetarian), served with assorted rolls, croutons, pumpkin seeds and chilli pieces. This is new for domestic lounges (apart from T1).

http://img585.imageshack.us/img585/182/img6292soup.jpg

Sandwiches
New flavours, and tastier, though fewer options that previously.
* Gammon ham with grain mustard and rocket, on malted bread
* Lemon and herb chicken mayonnaise, on malted bread
* Free range egg mayonnaise with spinach, on malted bread (vegetarian)
* Mozzarella, tomato, and pesto mayonnaise, on red pepper bread (vegetarian).

http://img339.imageshack.us/img339/9695/img6291sw.jpg

Cake
Yes we have fruit cake, or rather Fruit Loaf. Also Maderia Cake, plus the Island Bakery Organic biscuits mentioned above.

http://img560.imageshack.us/img560/8126/img6293cake.jpg

In the fridge there is also some sort of carrot cake squares, along with Cornish clotted cream (so presumably there are scones around too).

Cheese
We used to have to make do with mini packs of plasticated mass produced cheese. Now are have advanced to English cheddar, English brie, and English stilton, along with Apple and cider chutney, oatcakes and Carrs' Water biscuits.

http://img29.imageshack.us/img29/5230/img6295cheese.jpg

Nibbles
Replacing the small wrapped packets, we now have Avery jars of nibbles, flavours available today include fruit mix, chilli crackers and (out of the picture) British Airways Savoury Mix.

http://img132.imageshack.us/img132/8614/img6294nib.jpg

There are also 3 variety of Kettle Chips (no change): salted, cheese and chilli.

Comments
This is a significant improvement on the previous offering at domestic lounges. There are more food options, it is served more attractively, and the quality seems high. For example the previous croissants were low on taste and somewhat rubbery in texture, the new ones are lighter and more flavoursome. The biscuits have been switched from wrapped mass produced Walkers biscuits to a small company serving organically produced handmade biscuits. Indeed the general story is - at least some hot food, and a movement away from small wrapped packets of mass produced food, towards platters of tastier and more varied options. The staff are very pleased to see this change, even though it is a lot more work for them, simply because it adds a bit of pride to the offering. Well done British Airways and BaxterStorey!

Update information
29 April - opening post - breakfast options.
2 May - rest of the day menu.

HilFly Apr 29, 2013 6:28 am


Originally Posted by corporate-wage-slave (Post 20668817)
This thread is to help explain the catering options for UK Domestic lounges outside the Metropolis. From 28 April 2013 the food and beverage arrangements were changed after BaxterStorey were awarded the catering contract. The lounges covered by this thread are Aberdeen, Edinburgh, Glasgow, Manchester and Newcastle (at this stage). I don't have any specific information for Jersey or Belfast. Isle of Man and Leeds Bradford are third party lounges.

See this thread for details of the new London Gatwick First Lounge offering.

Housekeeping note: This thread is work in progress. It will take me a few weeks to get around all the lounges, and in the past there were minor differences between the lounges. So any updates and photos would be welcome, and by all means PM them to me if you prefer. Catering arrangements for LHR T3 and T5 is due to change later in the week, and I'll update the existing threads for Club, First and the Concorde Room lounges on Thursday or Friday.


Breakfast
This is taken from Newcastle. Breakfast is now available until midday and is a sharply improved offering.

Cereals:
http://img19.imageshack.us/img19/952/img6287l.jpg

From top left - grapefruit segments, orange segments, Swiss muesli, corn flakes. Front row - greek yoghurt, strawberry yoghurt, rice krispies. Also available: Weetabix.


Porridge

http://img259.imageshack.us/img259/1183/img6288m.jpg

There is now a heated porridge vat on offer, replacing the Quaker Oat tubs. The flavourings on offer are honey, cinnamon sugar and raisins. This is the first time in recent history that hot food has been served in this lounge.

Viennoiseries
http://img341.imageshack.us/img341/3226/img6289vy.jpg

From left: blueberry muffins, brioches, pains aux raisins, croissants, Danish pastries.

Note the Island Bakery Organics biscuits in the jars at the back (handmade on the Isle of Mull, and the best biscuits I have ever come across): Shortbread, apple crumble, lemon melts, chocolate ginger.

Fruit

http://img854.imageshack.us/img854/3628/img6290a.jpg

Extended fruit options now include bananas, oranges, apples and pears.


Comments
This is a significant improvement on the previous offering at domestic lounges. There are more food options, it is served more attractively, and the quality seems high. For example the previous croissants were low on taste and somewhat rubbery in texture, the new ones are lighter and more flavoursome. The biscuits have been switched from wrapped mass produced Walkers biscuits to a small company serving organically produced handmade biscuits.

Update information
29 April - opening post - breakfast options.

What about fruitcake? Under normal circumstances Walkers Fruitcake is all I eat in lounges. Please say it's still there!

corporate-wage-slave Apr 29, 2013 6:32 am


Originally Posted by HilFly (Post 20668832)
What about fruitcake? Under normal circumstances Walkers Fruitcake is all I eat in lounges. Please say it's still there!

Fruitcake is gone! Happily we still have Fruitcake. I believe there are now cake options between 3pm and 5pm.

Jetstreamer Apr 29, 2013 6:35 am

... And those large fairtrade chocolate chip cookies. Are they gone? I absolutely love them :(

corporate-wage-slave Apr 29, 2013 6:38 am


Originally Posted by Jetstreamer (Post 20668862)
... And those large fairtrade chocolate chip cookies. Are they gone? I absolutely love them :(

Yep! But I really doubt you will miss them after you have tried the replacement biscuits.

tuff Apr 29, 2013 6:44 am

At GLA yesterday they had ginger biscuits half-covered in chocolate. Rather yummy. They were stored in a jar and so not wrapped which makes them more difficult to steal!

Hawkwind1966 Apr 29, 2013 6:51 am

Glad this isn't happening at Domestic Lounge T1 LHR - we would never cope with the choice!

travellingblade Apr 29, 2013 6:52 am


Originally Posted by tuff (Post 20668896)
At GLA yesterday they had ginger biscuits half-covered in chocolate. Rather yummy. They were stored in a jar and so not wrapped which makes them more difficult to steal!

How big is the jar? ;)

HilFly Apr 29, 2013 8:24 am


Originally Posted by tuff (Post 20668896)
At GLA yesterday they had ginger biscuits half-covered in chocolate. Rather yummy. They were stored in a jar and so not wrapped which makes them more difficult to steal!

It also makes it quite unhygienic!

HilFly Apr 29, 2013 8:25 am


Originally Posted by corporate-wage-slave (Post 20668847)
Fruitcake is gone! Happily we still have Fruitcake. I believe there are now cake options between 3pm and 5pm.

Much as I love my Fruitcake, I still want my fruitcake!

tuff Apr 29, 2013 8:29 am


Originally Posted by HilFly (Post 20669351)
It also makes it quite unhygienic!

I did actually think that at the time - there were no tongs so I had to make sure I pulled out all the ones I had touched! ;)

Jetstreamer Apr 29, 2013 9:18 am


Originally Posted by corporate-wage-slave (Post 20668872)
Yep! But I really doubt you will miss them after you have tried the replacement biscuits.

I hope you are right! I'll get to find out on Friday at LGW :)

nh1980 Apr 29, 2013 9:34 am

Looks rather good! I'm London based so unlikely to see these often but I am happy that BA is looking after it's other UK bases :)

HIDDY Apr 29, 2013 10:22 am


Originally Posted by HilFly (Post 20669351)
It also makes it quite unhygienic!

Indeed.

Those open bowls of cereal and yoghurt are a bit of a turn off for me. There are a lot of people about who don't posses buffet etiquette. A pet hate of mine at hotel breakfast buffets are those who use the baked bean serving spoon for spooning out the scrambled eggs.

sigma421 Apr 29, 2013 10:29 am

They've introduced Rice Krispies at the outstations! Hurrah! *does little dance of joy*


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