State of the T5 lounges
#17
Original Poster
Join Date: Feb 2009
Programs: Mucci, BA, Hilton.
Posts: 1,158
Here it is dieffent. It's not that much of a stretch to lift the different section of the paper off the floor. Or find a bin here
#18
Join Date: Aug 2011
Location: Berlin
Programs: Meow Mix
Posts: 1,434
I'm sure you didn't mean it this way but that sort of reads as if the fact that you have spent thousands on a ticket means that you therefore have no need to have consideration for others.
I'm with the OP here, doesn't matter who you are, or how much you have spent, scattering newspapers over the floor is just plain rude.
I'm with the OP here, doesn't matter who you are, or how much you have spent, scattering newspapers over the floor is just plain rude.
/AE
#19
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,771
The lounges are often in a state because the staff to guest ratio is too low to provide the right level of service (e.g. proactively taking orders in the Flounge and CCR) and to keep the lounge in an appropriate state. I do not leave much of a mess but I do leave used glasses, crockery and the occasional publication to be cleared away. It can often take a long time for this to happen even in the CCR. This is because there simply aren't enough staff. An attended lounge us not like a railway station waiting room it s not meant o be self maintained by passengers.
Actually in the Virgin Trains Euston Lounge last week I had my drinks glasses collected 3 times within 30 minutes. That is considerably better than I have ever seen in any BA lounge however quiet it may be.
Actually in the Virgin Trains Euston Lounge last week I had my drinks glasses collected 3 times within 30 minutes. That is considerably better than I have ever seen in any BA lounge however quiet it may be.
#20
Suspended
Join Date: Dec 2010
Location: Another forum
Programs: Good Riddance FT!
Posts: 2,005
#21
Suspended
Join Date: Apr 2011
Location: London
Programs: BA Gold, UA Silver, CC Gold, SPG Gold
Posts: 2,000
#22
Join Date: Mar 2012
Location: Ireland
Programs: Skywards
Posts: 313
Yes, I guess most problems are due to the help just not doing their job properly
#24
Join Date: Aug 2009
Posts: 215
After wasting my time to read arguments pro and against what each poster gathered from an epic description of OP on how great the mess was at the lounge - the best would be, when you start a thread like this, to attach a photo of those awfully scattered papers so that readers could judge themselves if what horrified OP, also horrifies them :-)
#25
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,175
and others are disgusted by having to try and find room to sit amid the mess created by others. I really do wonder what some people's homes look like.
If superiority equates with a dislike of slobbishness then count me in. The fact is that the lounges are not cleared quickly enough but most people do not make the place look a mess. Still it's part of the couldn't-give-a-toss attitude that is part of society nowadays. Oddly enough I did not notice this in Madrid of all places in that Lounge at the end of the tracks from whence BA fly.
Mickey V - good for you. I'll travel with you anywhere.
It's part of the superiority complex that infests this forum.
Mickey V - good for you. I'll travel with you anywhere.
#26
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,718
Honestly, it sounds like a bit of both.
I haven't been to Galleries N/S in a while, but I can imagine they're short staffed. That's just made worse if instead of trying to compensate people just treat the place like a dump.
I've certainly never had that problem in the CCR - I've never seen people get enough food or drinks to cause much of a mess :O
I haven't been to Galleries N/S in a while, but I can imagine they're short staffed. That's just made worse if instead of trying to compensate people just treat the place like a dump.
I've certainly never had that problem in the CCR - I've never seen people get enough food or drinks to cause much of a mess :O
#27
Join Date: Jul 2006
Location: Glasgow, UK
Programs: BA, UA, Marriot
Posts: 2,196
The obsessive-compulsive bit of me insists that not only do I tidy-up the newspapers that I was reading, but that I actually put them back together as they were originally printed which can be like putting a jigsaw puzzle together on a Sunday. I suppose I should seek treatment for this.
#28
Join Date: Jul 2012
Location: London
Programs: BAEC GCH, CXMP Gold, Amex Plat, HH Gold, Accor Plat, SPG Gold, Carlson Gold
Posts: 1,106
I wouldn't clean up after myself in a lounge, but I certainly wouldn't leave it in a mess. I don't think it's that difficult to tidy a little.
#29
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,210
I think a facility for returning your tray/litter back would be an excellent idea especially for those of us who wish to clean up our own mess.
At least it'll give the cleaners more time to clear up after those who prefer to leave everything at their backsides.
At least it'll give the cleaners more time to clear up after those who prefer to leave everything at their backsides.
#30
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,771
Try the CX F Lounge to see how even at Heathrow a lounge can be well maintained and cleaned.
Yes people shouldn't leave a mess but are the lounges built on the self service canteen approach where all are expected to return their plates and glasses? Even in a Wetherspoons these are collected promptly.