BA Cabin Crew
Mar 11, 2013, 4:56 pm
#61
Join Date: May 2011
Location: London
Programs: BAEC Silver
Posts: 174
CW cabin crew consistently very good
Always impressed with CW Cabin Crew whenever I fly in that class of travel. I look forward to the extra care and attention which is given and the crew always seem to enjoy their role.
And while it was an isolated incident on BA there was one pretty female cabin crew member who was looking after me and due to some minor things going wrong on my long duration long haul flight she presented me with a bottle of champagne at the end of the flight. In addition her personal contact details were attached. And it was very nice to get to know her more personally later after the flight. This has also happened to me on other airlines, is it part of standard training?
And while it was an isolated incident on BA there was one pretty female cabin crew member who was looking after me and due to some minor things going wrong on my long duration long haul flight she presented me with a bottle of champagne at the end of the flight. In addition her personal contact details were attached. And it was very nice to get to know her more personally later after the flight. This has also happened to me on other airlines, is it part of standard training?
Mar 11, 2013, 5:17 pm
#62
Join Date: Oct 2011
Location: City of Kingston Upon Hull
Programs: BAEC Gold
Posts: 4,940
Always impressed with CW Cabin Crew whenever I fly in that class of travel. I look forward to the extra care and attention which is given and the crew always seem to enjoy their role.
And while it was an isolated incident on BA there was one pretty female cabin crew member who was looking after me and due to some minor things going wrong on my long duration long haul flight she presented me with a bottle of champagne at the end of the flight. In addition her personal contact details were attached. And it was very nice to get to know her more personally later after the flight. This has also happened to me on other airlines, is it part of standard training?
And while it was an isolated incident on BA there was one pretty female cabin crew member who was looking after me and due to some minor things going wrong on my long duration long haul flight she presented me with a bottle of champagne at the end of the flight. In addition her personal contact details were attached. And it was very nice to get to know her more personally later after the flight. This has also happened to me on other airlines, is it part of standard training?
Mar 11, 2013, 5:37 pm
#65
Join Date: Oct 2011
Location: City of Kingston Upon Hull
Programs: BAEC Gold
Posts: 4,940
Mar 12, 2013, 4:54 am
#67
Join Date: Sep 2011
Posts: 644
Haha.
For the record, I've flown Virgin many times in many classes and have never been called mate. But nor do I expect or want the fawning and prostration some on here expect from BA.
The fact is that most crew are young, whereas we are all growing older. And it's a generational thing - less service-focused and growing up into a leaner climate. The more years we fly, the greater age difference between us and the cabin crew average (except on AA of course).
Service isn't the golden age of aviation anymore, it's a flying bus, but sometimes with a few perks and a nicer seat. Flying is super cheap in relative terms historically, so it makes sense that the glamour, respect and service levels (in the western hemisphere) match that.
That said, I don't need the robotic cult Singapore service either. I am not royalty, and a degree of familiarity is better than faux reverence. Either way, you're a bum on a seat to them. May as well be friendly back and see where it gets you...
For the record, I've flown Virgin many times in many classes and have never been called mate. But nor do I expect or want the fawning and prostration some on here expect from BA.
The fact is that most crew are young, whereas we are all growing older. And it's a generational thing - less service-focused and growing up into a leaner climate. The more years we fly, the greater age difference between us and the cabin crew average (except on AA of course).
Service isn't the golden age of aviation anymore, it's a flying bus, but sometimes with a few perks and a nicer seat. Flying is super cheap in relative terms historically, so it makes sense that the glamour, respect and service levels (in the western hemisphere) match that.
That said, I don't need the robotic cult Singapore service either. I am not royalty, and a degree of familiarity is better than faux reverence. Either way, you're a bum on a seat to them. May as well be friendly back and see where it gets you...
Mar 26, 2013, 4:17 am
#68
Join Date: Jan 2007
Location: Canary Wharf, London
Programs: MyWaitrose, IC Spire Ambassador, Hilton Diamond & BAEC Gold
Posts: 2,685
Just had another Mixed Fleet flight from Vancouver. The crew just don't seem as polished as WW.
I also had a broken arm rest in 64K. I asked the crew member to log it and he looked at me like I was asking for a free upgrade to First. He then tried claiming it's meant to be like that and then said he's never sat in a CW seat so has no idea how it is meant to work. I asked again for it to just be logged so it might get fixed at some point and he said again it wasn't broken
I also had a broken arm rest in 64K. I asked the crew member to log it and he looked at me like I was asking for a free upgrade to First. He then tried claiming it's meant to be like that and then said he's never sat in a CW seat so has no idea how it is meant to work. I asked again for it to just be logged so it might get fixed at some point and he said again it wasn't broken
Mar 26, 2013, 4:44 am
#69
Join Date: Jul 2009
Posts: 498
Just had another Mixed Fleet flight from Vancouver. The crew just don't seem as polished as WW.
I also had a broken arm rest in 64K. I asked the crew member to log it and he looked at me like I was asking for a free upgrade to First. He then tried claiming it's meant to be like that and then said he's never sat in a CW seat so has no idea how it is meant to work. I asked again for it to just be logged so it might get fixed at some point and he said again it wasn't broken
I also had a broken arm rest in 64K. I asked the crew member to log it and he looked at me like I was asking for a free upgrade to First. He then tried claiming it's meant to be like that and then said he's never sat in a CW seat so has no idea how it is meant to work. I asked again for it to just be logged so it might get fixed at some point and he said again it wasn't broken
Mar 26, 2013, 7:36 am
#70
Suspended
Join Date: Dec 2010
Location: Another forum
Programs: Good Riddance FT!
Posts: 2,005
I usually take a window seat in CW, and can usually manage to get a good spot (good = no climbing over neighbors)
I always walk over to the galley when I want something, but if I have to climb over someone, I push the call button. It used to be when I pushed that, someone would show up instantly. The last few flights I've pushed it, and no one responsed, so I turn it off and push it again. Still no one. So I had to climb out and over to get a glass of water.
I always walk over to the galley when I want something, but if I have to climb over someone, I push the call button. It used to be when I pushed that, someone would show up instantly. The last few flights I've pushed it, and no one responsed, so I turn it off and push it again. Still no one. So I had to climb out and over to get a glass of water.
Mar 26, 2013, 11:59 am
#71
Join Date: Feb 2005
Location: Moscow / Aylesbury / Leeds
Programs: BA-GGL, SU-G Agean, G,, Hhonours D, Starwood G, IHG G,
Posts: 1,531
Haha.
For the record, I've flown Virgin many times in many classes and have never been called mate. But nor do I expect or want the fawning and prostration some on here expect from BA.
The fact is that most crew are young, whereas we are all growing older. And it's a generational thing - less service-focused and growing up into a leaner climate. The more years we fly, the greater age difference between us and the cabin crew average (except on AA of course).
Service isn't the golden age of aviation anymore, it's a flying bus, but sometimes with a few perks and a nicer seat. Flying is super cheap in relative terms historically, so it makes sense that the glamour, respect and service levels (in the western hemisphere) match that.
That said, I don't need the robotic cult Singapore service either. I am not royalty, and a degree of familiarity is better than faux reverence. Either way, you're a bum on a seat to them. May as well be friendly back and see where it gets you...
For the record, I've flown Virgin many times in many classes and have never been called mate. But nor do I expect or want the fawning and prostration some on here expect from BA.
The fact is that most crew are young, whereas we are all growing older. And it's a generational thing - less service-focused and growing up into a leaner climate. The more years we fly, the greater age difference between us and the cabin crew average (except on AA of course).
Service isn't the golden age of aviation anymore, it's a flying bus, but sometimes with a few perks and a nicer seat. Flying is super cheap in relative terms historically, so it makes sense that the glamour, respect and service levels (in the western hemisphere) match that.
That said, I don't need the robotic cult Singapore service either. I am not royalty, and a degree of familiarity is better than faux reverence. Either way, you're a bum on a seat to them. May as well be friendly back and see where it gets you...
Mar 26, 2013, 1:13 pm
#72
Join Date: Feb 2008
Location: Canada
Programs: BA Silver
Posts: 1,253
I flew CW in January for the first time and I wasn't overly impressed with the cabin crew but it was mixed really. Having only travelled in WT and WT+ before that I expected the CW crew to be more attentive and friendly but they seemed just as gruff as in the lower cabins. There was one man who was particularly nice but the rest seemed very disinterested. That being said in my first (and probably only!) F experience last week, the crew in both cabins (was moved from CW to F after boarding) were fantastic, very helpful, and very friendly.
