On line check in savings for BA
Oct 4, 2012, 3:10 pm
#1
Original Poster
Join Date: Feb 2012
Posts: 160
On line check in savings for BA
Just checked in on line - and no checked in luggage so no need to speak to any BA staff pre security. I don't know what % of passengers check in on line and of those how many are hand bagage only - nor how much time this saves for BA, but is there any calculation of how many staff this saves them on the basis of ('000 passengers * a couple of minutes each).
Oct 5, 2012, 1:19 am
#2
Join Date: Apr 2012
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Just checked in on line - and no checked in luggage so no need to speak to any BA staff pre security. I don't know what % of passengers check in on line and of those how many are hand bagage only - nor how much time this saves for BA, but is there any calculation of how many staff this saves them on the basis of ('000 passengers * a couple of minutes each).
I am sure someone clever or in the know will come along with an answer soon as they always seem to
Oct 5, 2012, 4:09 am
#3
Join Date: Apr 2012
Posts: 100
Well in T5 it shortens the queues and saves the time. People who checked in online and travel will no hold luggage can go straight to security if travelling within EU. Travelling outside EU requires you go to Passport desk near security points. I'd say 85% checked in before coming to the desk either online or at the machines. There are times when queues to bag drop are miles long so it, in theory, is quicker for passengers just to drop off their bags so we can process more passengers.
Oct 5, 2012, 5:18 am
#4
Join Date: Jul 2006
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Technically, I believe that it is EU + EEA that don't require passport checks.
Oct 5, 2012, 5:55 am
#8
FlyerTalk Evangelist
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http://www.gatwickairport.com/Docume...Use%202011.pdf
Page 30, On the above link it showshow much LGW charges airlines for people checking in. Now I appreciate that BA will negotiate different costs. Just an outline of the different charges an airport adds to the airline company. I wold have thought smaller airlines would pay closer to the fees or charges needed.
Page 30, On the above link it showshow much LGW charges airlines for people checking in. Now I appreciate that BA will negotiate different costs. Just an outline of the different charges an airport adds to the airline company. I wold have thought smaller airlines would pay closer to the fees or charges needed.
Oct 5, 2012, 7:22 am
#10
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Join Date: Aug 2006
Location: Argentina
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Not so sure the savings will be all that much to be honest as they still need to have check-in staff especially for long haul flights. If anything it'll be the passenger with luggage to check-in who benefits most as the check-in queues might be shorter.
The times I've checked in at T5 there has been no queues anyway.
The times I've checked in at T5 there has been no queues anyway.
Oct 11, 2012, 3:51 pm
#11
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Oct 12, 2012, 12:51 am
#12
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I think the real value BA accrues is getting a better picture of those likely to travel ahead of the flight so late cancellations etc. can be more accurately predicted. There must also be some saving from avoiding a manual check in for those with hand luggage only travelling to a destination which does not require pre-security checks.
Since the conformance process was introduced at T5 unless I am on a EU flight I will always now use the F check-in even if I am taking hand luggage only, since I am never quite sure what needs to be checked and what does not. The ever proliferating amount of pre-departure data to be collected for many destinations also makes it a better bet sometimes to use a proper check in desk.
Since the conformance process was introduced at T5 unless I am on a EU flight I will always now use the F check-in even if I am taking hand luggage only, since I am never quite sure what needs to be checked and what does not. The ever proliferating amount of pre-departure data to be collected for many destinations also makes it a better bet sometimes to use a proper check in desk.
Oct 12, 2012, 2:37 am
#13
Join Date: Apr 2008
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Slightly OT -- but following on from last post -- can a staffer or other confirm what function the document check performs beyond the advance passenger info already collected as a pre-requirement for OLCI? I can't remember exactly but I think one staffer said in another thread [somewhat tongue-in-cheek] that they didn't trust that we had already supplied that data accurately [!]
Oct 12, 2012, 12:19 pm
#14
Join Date: Apr 2012
Posts: 100
It's very difficult to explain what data we need for certain flights. APIS is needed for most but not all countries. Some countries require APIS and other information on top of APIS and some require nothing. USA is the most data-hungry nation. Countries non compliant with APIS include South Africa, Bahrain, Qatar.
The only real benefit is for short haul only when you can get to all the way to the gate without anyone looking at your passport.
The only real benefit is for short haul only when you can get to all the way to the gate without anyone looking at your passport.
Oct 12, 2012, 1:12 pm
#15
Join Date: Mar 2012
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No doubt online check in and kiosks are helpful to BA.
However, I find these very useful to me as a passenger as well. So, a good example of a win win in my view.
However, I find these very useful to me as a passenger as well. So, a good example of a win win in my view.