Mobile Boarding Passes
#61
Suspended
Join Date: Jul 2010
Location: UK
Programs: Mucci, BAEC (Silver), FlyBe
Posts: 1,649
Originally Posted by nizolidas:19221867
Would be great if British Airways made an iPad app like Lufthansa, American Airlines and some others have.
It reminds me of those who take pictures on their tablets, combining the poorer image quality of a mobile device with the lack of portability compared to a 'camera'.
#62
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
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#66
Join Date: Sep 2012
Programs: BAEC
Posts: 19
As crew we don't need to touch your phone at all.
The only time we need you to scroll the screen up, is when you are using some blackberries, as sometimes the date is not visible. When we check boarding cards we are required to check both the flight number and the date.
The only time we need you to scroll the screen up, is when you are using some blackberries, as sometimes the date is not visible. When we check boarding cards we are required to check both the flight number and the date.
Is this a new requirement? (In which case the app needs tweaking!)
#67
Join Date: Apr 2005
Location: LHR
Programs: BA Gold, TG Gold, HHonors Diamond, SPG Plat
Posts: 8,665
I was told when boarding a BA flight yesterday that the mobile BP has to have the BA flight number on it (for it to be "legal"). As my ticket was bought through AA, the BP only had an AA code. It's never been a problem before.
Is this a new requirement? (In which case the app needs tweaking!)
Is this a new requirement? (In which case the app needs tweaking!)
I suspect the crew did not know the associated code share flight numbers. Flights do carry more than one flight numbers these days. The problem is that they have to check the flight number (especially after that fiasco in Manchester) but no one told them the codeshare flight details. The gate agent accepted the mobile BP.
The correct response from the flight crew is that "they need to check the relevant code-share flight number" but that is the training issue that is lacking or the app needs tweaking.
Quiet a few cabin crew now insist on scrolling down on the mobile BP as well to scan that it is a valid BP. Not entirely sure what data field they are look for.
#68
Join Date: May 2006
Location: GVA
Programs: BA Gold, LH FTL, KL/AF Ivory
Posts: 1,878
The TSA scanner at SAN wasn't able to read the boarding pass on the BA app. Had to go back to the checkin desk and get a paper one. The scanner at the BA desk couldn't read it either. The kind lady asked whether I needed a paper pass for my connecting flight from LHR and I explained that the BA app and scanners worked correctly at LHR (which they did).
#70
Join Date: Jan 2012
Location: London, UK
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#72
Join Date: Dec 2008
Location: Surrey, UK
Programs: BA
Posts: 140
I find the BlackBerry app sometimes renders the barcode image incorrectly, with the square in the middle off-centre. This means it will fail to scan. In this case, re-downloading the boarding pass fixes the problem.
#73
Join Date: Dec 2009
Location: London
Programs: BA bronze card, NHS Blood Donor silver card
Posts: 1,617
I still find using a mobile BP as a bit of a novelty - as do cabin crew occasionally, particularly when my girlfriend and I both turn up toting them. They're quite handy too when travelling with hand baggage only and I'm in a hurry, particularly since I don't have any access to a printer at home.
The downside is my phone's atrocious battery life, which rarely lasts the day if I try to actually use it - on more than one occasion, I've had to go to a desk at the airport to get a paper boarding pass a backup.
(I'm not a great fan of printing my own boarding pass though - a bit of A4 doesn't look anywhere near as classy )
The downside is my phone's atrocious battery life, which rarely lasts the day if I try to actually use it - on more than one occasion, I've had to go to a desk at the airport to get a paper boarding pass a backup.
(I'm not a great fan of printing my own boarding pass though - a bit of A4 doesn't look anywhere near as classy )
#75
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