Animated Safety Briefings
#1
Original Poster
Join Date: Feb 2010
Posts: 1,166
Animated Safety Briefings
I have recently switched to BA and am planning using them for all my longhaul flights. I previously was fully signed up to star alliance.
So far, BA are proving to be pretty good. The SH aircraft however are very tired inside compared to even the pre-deckchair seats in Lufthansa's birds. Recent longhaul was on the 777-300s so the cabins were new. It isn't a big deal, but I hope that they are planning on refitting them (a320 I think).
What I don't like however is the animated safety briefing. This is a part of the flight when you want everyone to pay attention. To pass it over to a video, which is far easier to ignore, doesn't seem like the correct approach to me. Personally I would prefer the crew take the time to perform it in front of me. It is a lot more engaging - ignoring people addressing you is rude - I think fewer people would do it. The safety video, however, is just easy to switch off to. The lack of variance in it means once you have seen it, that is it (I know, different bits are added about rearwards facing seats), whereas the variance from crew acting it out actually makes it a little more interesting. Surprised me to see this lack of personal attention.
Does anyone else feel the same?
So far, BA are proving to be pretty good. The SH aircraft however are very tired inside compared to even the pre-deckchair seats in Lufthansa's birds. Recent longhaul was on the 777-300s so the cabins were new. It isn't a big deal, but I hope that they are planning on refitting them (a320 I think).
What I don't like however is the animated safety briefing. This is a part of the flight when you want everyone to pay attention. To pass it over to a video, which is far easier to ignore, doesn't seem like the correct approach to me. Personally I would prefer the crew take the time to perform it in front of me. It is a lot more engaging - ignoring people addressing you is rude - I think fewer people would do it. The safety video, however, is just easy to switch off to. The lack of variance in it means once you have seen it, that is it (I know, different bits are added about rearwards facing seats), whereas the variance from crew acting it out actually makes it a little more interesting. Surprised me to see this lack of personal attention.
Does anyone else feel the same?
#2
Join Date: May 2010
Location: YYZ/LHR
Programs: BA, AC, VIPorter
Posts: 24
There was another thread about this:
http://www.flyertalk.com/forum/briti...yesterday.html
But granted animated in a different sort of way.
I personally don't really feel one way or the other about it. AC has been using the video style of safety briefing for ages and I honestly don't know if I pay any more or less attention when someone is standing at the front of the cabin. If I don't pay attention I also don't really think it’s rude per se.
I'm more of a look around figure out where the doors are and worst case scenario how will I make sure the BH gets off before me.
http://www.flyertalk.com/forum/briti...yesterday.html
But granted animated in a different sort of way.
I personally don't really feel one way or the other about it. AC has been using the video style of safety briefing for ages and I honestly don't know if I pay any more or less attention when someone is standing at the front of the cabin. If I don't pay attention I also don't really think it’s rude per se.
I'm more of a look around figure out where the doors are and worst case scenario how will I make sure the BH gets off before me.
#3
Join Date: Jan 2007
Location: London, UK
Programs: BAEC Gold, AA Plat, Starwood Gold, AX Plat, Hertz Gold, Avis Preferred, Star Alliance Gold
Posts: 1,381
I find the animated videos to be more helpful than the crew-demo versions. Here's why:
The animated video shows how to open the door - handle rotation, streamer, all of that. The crew simply point to the door. Same with exit locations throughout the plane, life-raft locations, etc.
Big surprise here, I was on a BA flight where the AVOD failed. I'm sure that's never happened to anyone. So, the crew had to manually demo the safety information. It was visually interesting simply because it was choreographed perfectly. Every crew member in the same position, same movement, both sides of the aisle. I've never seen anything so well practiced on any other airline.
The animated video shows how to open the door - handle rotation, streamer, all of that. The crew simply point to the door. Same with exit locations throughout the plane, life-raft locations, etc.
Big surprise here, I was on a BA flight where the AVOD failed. I'm sure that's never happened to anyone. So, the crew had to manually demo the safety information. It was visually interesting simply because it was choreographed perfectly. Every crew member in the same position, same movement, both sides of the aisle. I've never seen anything so well practiced on any other airline.
#4
Join Date: Nov 2010
Location: MAN/BHX
Programs: ABBA
Posts: 6,027
The safety video with the stupid teddy bear. Yes.
It's far too long, and contains useless information about stowing your baggage and not losing your teddy bear (at this point you're taxiing so should already be sat down, have stowed your bags and table, un-reclined your chair, and it's post doors-to-automatic-and-crotch-check). Of course you can't stow your video screen if you have one as you're watching the safety video!
I'm ashamed to say I slept through the (video) briefing on 1394 today.
As for 777-300s, yes I believe they are all new. What cabin do you fly in? The 767s are the tattiest long-haul planes (they are being refurbished slowly), especially in club. Most of the 777-200s don't have AVOD, so beware of those too.
I find manual safety demos are not infrequent on short-haul planes.
The crew are always there to point out the nearest exits (behind you and in front of you -- helpful). More useful would be "exits in row 9 + 10 and in front of row 1".
It's far too long, and contains useless information about stowing your baggage and not losing your teddy bear (at this point you're taxiing so should already be sat down, have stowed your bags and table, un-reclined your chair, and it's post doors-to-automatic-and-crotch-check). Of course you can't stow your video screen if you have one as you're watching the safety video!
I'm ashamed to say I slept through the (video) briefing on 1394 today.
As for 777-300s, yes I believe they are all new. What cabin do you fly in? The 767s are the tattiest long-haul planes (they are being refurbished slowly), especially in club. Most of the 777-200s don't have AVOD, so beware of those too.
I find manual safety demos are not infrequent on short-haul planes.
The crew are always there to point out the nearest exits (behind you and in front of you -- helpful). More useful would be "exits in row 9 + 10 and in front of row 1".
#6
Join Date: Jul 2010
Location: UK
Programs: BA Silver, EK Silver, ABP ;)
Posts: 1,631
I'd rather watch the teddy bear video with the freakishly shaped people than listen to bored CC churn out the drill in a monotone.
It's here if you haven't seen it: http://www.youtube.com/watch?v=ere2ZvUNvkc
A shake of Vim and some elbow-grease would improve some of the cabin interiors pre-refit.
It's here if you haven't seen it: http://www.youtube.com/watch?v=ere2ZvUNvkc
A shake of Vim and some elbow-grease would improve some of the cabin interiors pre-refit.
Last edited by ClubClassCowboy; Mar 16, 2012 at 11:25 am Reason: Added link
#7
Join Date: Jul 2005
Location: Ireland
Programs: BA Gold, A3 Gold, BD..oh, wait..
Posts: 4,045
Plenty of airlines use animated videos (don't fly VX if you don't like the BA one!). Many people would say animated ones are more eye catching. I don't think it's an issue to be honest.
#8
Join Date: Oct 2004
Location: New York
Programs: BA, LH, VS, Hyatt, SPG
Posts: 3,813
The videos have the benefit of subtitles for routes where English is not the first language of many pax.
Animated videos are also much easier for airlines to update as need. The old safety video with the much discussed Jason Donovan lookalike and the "ooops silly me!" woman who left her handbag in the aisle used to look so dated!
Animated videos are also much easier for airlines to update as need. The old safety video with the much discussed Jason Donovan lookalike and the "ooops silly me!" woman who left her handbag in the aisle used to look so dated!
#9
A FlyerTalk Posting Legend
Join Date: Oct 2002
Location: back to my roots in Scotland!
Programs: Tamsin - what else is there to say?
Posts: 47,843
I always used to watch the CX pink pather one, as the baby pink panther was adorable.
So from that respect, the CX strategy worked perfectly with me
So from that respect, the CX strategy worked perfectly with me
#10
FlyerTalk Evangelist
Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,911
You guys should really pay better attention to the safety video. I am ashamed of you.
IT IS A BUNNY RABBIT!!!!
#12
FlyerTalk Evangelist
Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,911
#14
Original Poster
Join Date: Feb 2010
Posts: 1,166
I flew in WT+. Was very impressed, and have booked it again to LAX next month.
I think it is more about what the crew are doing when the video is on. Chatting, finishing prepping the cabin. To me this inadvertently tells everyone else that the video isn't that important.
I think it is more about what the crew are doing when the video is on. Chatting, finishing prepping the cabin. To me this inadvertently tells everyone else that the video isn't that important.
#15
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
If the video was short and to the point, and that dumb kid would stop dropping his teddy bunny, then perhaps more people would pay attention.
Johan