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Old Jan 26, 2012, 5:56 am
  #1  
Company Representative - British Airways
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Join Date: Nov 2001
Posts: 834
The Club
Hi all

Just a quick one to let you know that the latest edition of The Club has gone live today. The link is:

www.ba.com/clubmag

Please continue to let us know your feedback on The Club.

Warm regards

Nicci
Last edited by BA Executive Club; Jan 26, 2012 at 6:05 am Reason: URL change
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Old Jan 26, 2012, 6:09 am
  #2  
FlyerTalk Evangelist
 
Join Date: Dec 2001
Location: A metal nomad
Programs: Mucci des Delices Exotiques,Order of the Platinum Hairbrush,Her Royal Diamond
Posts: 23,700
Hello Nicci, is this the FIRST edition or latest? I have never seen it before. Pretty impressive.

BUT... and there is always a BUT, when I first clicked in I did North America, now it takes me there and doesn't allow me to explore other regions. Am I doing something wrong?
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Old Jan 26, 2012, 6:18 am
  #3  
 
Join Date: Jul 2010
Location: Betwixt SEA and LHR
Programs: BAEC GGL/CCR, AS Gold MVP, IC RA, IHG Spire Elite, HH Diamond, Dennis The Menace Fan Club
Posts: 1,354
Originally Posted by BA Executive Club
Please continue to let us know your feedback on The Club.
This will sound cold, but I mean it with the utmost sincerity.

I'd prefer it if BA did less marketing schmultz like this and instead invested their money into building a better airline.
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Old Jan 26, 2012, 6:19 am
  #4  
 
Join Date: Jul 2011
Programs: BAEC Gold, LH M&M Member
Posts: 2,705
Originally Posted by Yahillwe
Hello Nicci, is this the FIRST edition or latest? I have never seen it before. Pretty impressive.

BUT... and there is always a BUT, when I first clicked in I did North America, now it takes me there and doesn't allow me to explore other regions. Am I doing something wrong?
It doesn't seem to make any difference, perhaps it's just to collect some statistics about where people are from.

(you can swap out "am" for "uki" in the URL, if you want).
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Old Jan 26, 2012, 6:21 am
  #5  
 
Join Date: Jul 2011
Programs: BAEC Gold, LH M&M Member
Posts: 2,705
Originally Posted by Yahillwe
Hello Nicci, is this the FIRST edition or latest? I have never seen it before. Pretty impressive.
Second edition.
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Old Jan 26, 2012, 7:01 am
  #6  
 
Join Date: Sep 2008
Location: Shropshire
Programs: BA Silver, IHG Spire Ambassador, Hilton Diamond
Posts: 407
It's nice !

Perhaps HIDDY should give you a score out of ten for the time-poor guide to Buenos Aires
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Old Jan 26, 2012, 7:12 am
  #7  
 
Join Date: Jan 2010
Programs: BA Gold, Hilton honors Gold, Marriott Gold
Posts: 203
Originally Posted by opalfruit
This will sound cold, but I mean it with the utmost sincerity.

I'd prefer it if BA did less marketing schmultz like this and instead invested their money into building a better airline.
But BA are investing lots of money into building a better airline. You have to communicate these changes and this newsletter is an excellent way to do that.

I like it. It's well designed and contains some interesting articles.
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Old Jan 26, 2012, 7:14 am
  #8  
 
Join Date: Dec 2003
Location: Surrey, UK
Programs: BA Gold....er now Silver...er now Bronze....er now Blue
Posts: 3,507
It's an interesting read, and congrats on your 500 post Nicci.
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Old Jan 26, 2012, 7:22 am
  #9  
 
Join Date: Mar 2003
Location: Dorchester, Dorset UK
Programs: BA Gold, BMI, ANA, HH Blue, SPG Gold
Posts: 2,063
Also my issue, but a good read and very informative as well as being a good PR tool for BA.
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Old Jan 26, 2012, 7:25 am
  #10  
 
Join Date: Oct 2004
Location: New York
Programs: BA, LH, VS, Hyatt, SPG
Posts: 3,813
Nicci, After selecting language (English) and region (UK), I received a 404 page not found message.
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Old Jan 26, 2012, 7:31 am
  #11  
 
Join Date: Nov 2006
Programs: Seniors Bus Pass
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Do you appear in this edition as well as the Highlife this month?

Edit: I see you do!!
Last edited by antichef; Jan 26, 2012 at 7:35 am Reason: Now read it...
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Old Jan 26, 2012, 7:44 am
  #12  
 
Join Date: Jan 2009
Location: Near Edinburgh
Programs: BA Silver
Posts: 9,034
Originally Posted by BA Executive Club
Hi all

Just a quick one to let you know that the latest edition of The Club has gone live today. The link is:

www.ba.com/clubmag

Please continue to let us know your feedback on The Club.

Warm regards

Nicci
Nicci, I'm sure you and you team are looking into this, but an iPad version of this would be great (have you seen iBook Author?).

You could load it onto the iPad's given to F customers, but also let others download it via iBooks - I'd certainly read it while travelling.
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Old Jan 26, 2012, 7:59 am
  #13  
 
Join Date: Oct 2008
Location: Isle of Skye, Scotland
Programs: BA gold
Posts: 3,902
Originally Posted by jaylon
But BA are investing lots of money into building a better airline. You have to communicate these changes and this newsletter is an excellent way to do that. .
I agree, I found out about some improvements are underway in the next year for a particular thing I wanted via an in-the-know contact at BA and it would have been great if this was communicated via it's marketing channels.
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Old Jan 26, 2012, 8:02 am
  #14  
 
Join Date: Jul 2010
Location: Betwixt SEA and LHR
Programs: BAEC GGL/CCR, AS Gold MVP, IC RA, IHG Spire Elite, HH Diamond, Dennis The Menace Fan Club
Posts: 1,354
Originally Posted by jaylon
But BA are investing lots of money into building a better airline. You have to communicate these changes and this newsletter is an excellent way to do that.
I'd prefer they spent a few grand on hiring some good developers that can fix - off the top of my head (issues that have personally annoyed me in the last couple of weeks) - the reward flight checker, the ability to MFU/UUA TA bookings and the ability to book reward flights on IB metal via ba.com, than some fluffy websites about the rebrand of the Executive Club, IMHO.

It's just a general trend these days - companies are so concerned about providing information and literature about how they treat customers so well that they kinda forget to actually do the whole 'treating customers well' part.
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Old Jan 26, 2012, 10:34 am
  #15  
 
Join Date: Feb 2009
Location: London
Programs: BA Gold, HH Silver, FB pleb, BMI pleb,
Posts: 191
Originally Posted by ian001
Nicci, After selecting language (English) and region (UK), I received a 404 page not found message.
it does the same to me. and it still does it when I try to access it from the EC homepage.
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