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Originally Posted by LTN Phobia
(Post 17865574)
Some people sound patronising whenever they speak/write/type. :p
My husband tells me that... :eek: |
Originally Posted by BAHumbug
(Post 17865591)
The entire tone of your post is that it was done deliberately.
In any event, yes, I've been in the situation that you describe, but I've also realised that it's not meant in that way and it's how it's come across. BAH Where have I ever claimed the OP was intentionally patronised? The only time I've referred to it was to respond to mikey2124's hideously awful post. |
Originally Posted by Jenbel
(Post 17865590)
I hope he does try BA again - he still has to fly back ;) :D
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Originally Posted by tezzer
(Post 17865587)
We have all I feel shown out true colours, I'm out !
Lob a grenade like a bit of light criticism of BA and bugger off and leave us lot up to our necks in muck and apologists.:D |
......
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Originally Posted by mikey2124
(Post 17865667)
Oh dear. Hideously awful? Give it a rest. I was being realistic- why on earth would a BA ground crew member go out of her way to patronise and cause embarrassment for one pax, especially when there are a few staff members on the lounge receptions? She only would have done something like this if she really wanted to lose her job and in this current climate, I doubt she would have wanted to do that. It's not like we don't get disciplined!
Ploughing through the BA system like she must have done takes effort, doubt she would have gone to this much effort to patronise someone and to risk losing her job. Yes Mikey, hideously awful. If I found an employee of mine using the words pathetic and stupid about a customer on an internet forum, they would no longer be an employee of mine. |
Originally Posted by mikey2124
(Post 17865667)
Oh dear. Hideously awful? Give it a rest. I was being realistic- why on earth would a BA ground crew member go out of her way to patronise and cause embarrassment for one pax, especially when there are a few staff members on the lounge receptions? She only would have done something like this if she really wanted to lose her job and in this current climate, I doubt she would have wanted to do that. It's not like we don't get disciplined!
Ploughing through the BA system like she must have done takes effort, doubt she would have gone to this much effort to patronise someone and to risk losing her job. |
Originally Posted by mikey2124
(Post 17865667)
Ploughing through the BA system like she must have done takes effort, doubt she would have gone to this much effort to patronise someone and to risk losing her job.
Here is an example in front of you of people "risking their own job" as you put it, at the same time as they say they are acting in the best interests of the airline. It's done with best intentions, but just isn't appreciated by the recipient. |
Originally Posted by sunrisegirl
(Post 17865562)
But some of the issues the OP has raised do not take into account the reality of the situation. I've taken some time in trying to explain these but, sadly, they appear to be falling on deaf ears with some people.
The OP has every right to complain about aspects of his trip if he's unhappy but, equally, I (and others) have the right to explain the reality and reasons for things. |
Originally Posted by HilFly
(Post 17865582)
So is it BA policy at Gatwick to notify lounge occupants about boarding when there is not enough time for them to get to the gate to board before general boarding?
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Originally Posted by tezzer
(Post 17864906)
Now, you see thats just the sort of comment that makes posting a chore, what did you hope to gain by it ?
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Originally Posted by BA235
(Post 17865806)
It is always helpful for people to have direct imput from staff members who, as you allude to, actually know what goes on. Nonetheless, the attitude displayed toward Tezzer ( not by you, incidentally) is unfortunately all too typical of this board. BA isn't unutterably ghastly but neither is it perfect. It is a great shame that the happy half-way house of yore which tolerated 'dissent' but was chokka full of decent information and somehow muddled through now plays second fiddle to this nonsense (which I recognise I am clearly contributing to).
Instead I've explained some policies and procedures which I hoped would help him understand why at least a couple of his points of dissatisfaction were handled as they were. Yes, perhaps the OP has been asked a number of questions which make it appear as if he's being jumped on, but is it right for him to be calling us sycophants (and other unpleasant terms) for explaining things? No it's not. Do two wrongs make a right - no they don't. But why is one side allowed to rant and others not allowed to put an opposing view? |
Originally Posted by Fruitcake
(Post 17865831)
I am afraid, dear HilFly ;), that although this may not be BA policy, it is often what happens in practice IME. LGW is very good in most respects but the timings for boarding on the screens are often very awry.
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Originally Posted by Jenbel
(Post 17865715)
Where did anyone suggest that the only way to feel patronised is if the person intended it? Ever had an older person patronise you, quite unintentionally?
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Enough fighting for 10 threads, let alone one. I'm going to close this thread for the night and review it in the morning.
Moderators are rather busy with various important things (like real life, believe it or not - even we have that! :eek: ) and not exactly too amused to have to go around padlocking threads that develop into a bun fight, especially after our Open Letter thread. A couple of reminders: 1. Even if you see a post (or even a poster) you do not like, it does not make it right to engage in personal attacks in any form. 2. Please be respectful towards other users and be considerate. 3. Please read the FlyerTalk terms of service. http://www.flyertalk.com/help/rules.php#faqtop 4. Please make use of the Ignore function if you find someone's posts consistently irritating, rather than making snide remarks to/about them. As mentioned time and time again, this request applies to everyone. LTN Phobia Moderator: BA Forum |
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