Cancellation fees

Old Jan 2, 12, 12:45 pm
  #1  
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Cancellation fees

Posted a message but it seems to have disappeared.
I booked via agent but I can't pull it up online anymore. I want to cancel. Does anyone know if I can cancel an agent booked ticket online?

I booked bia BA miles and old rule is $70 for cancellation? Now it;s 65, will i have to pay 70 or 65?
hqly2001 is offline  
Old Jan 2, 12, 1:14 pm
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You most probably have to cancel via the agent.
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Old Jan 2, 12, 1:42 pm
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I am not sure I follow this at all. You booked via a travel agent (TA)? With BA miles? As far as I know this is only possible with for MFUs with a very few preferred North American TAs.

The flight has disappeared. Have you got the booking reference? Have you tried entering it into ba.com on MMB? It may be disassociated with your BAEC account for some reason.

On cancelling the flight, normally TA booking means dealing with the travel agent. BA can only alter the booking from T-24 and unless you have a fully flexible ticket that is likely to be too late.

Sorry that this isn't very help, but perhaps you could clarify the facts to help everyone on here help you.
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Old Jan 2, 12, 2:41 pm
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I learned to my cost last month that TA-booked tickets can only be changed through TA, even where "flexible"...
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Old Jan 2, 12, 2:45 pm
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Originally Posted by Lucifer UK View Post
I learned to my cost last month that TA-booked tickets can only be changed through TA, even where "flexible"...
Oh dear.....All those years spent on the forum and you never read the stickies? 1/10 must do better.

How did the OP use a TA for a miles booking?
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Old Jan 2, 12, 3:47 pm
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Originally Posted by HIDDY View Post
Oh dear.....All those years spent on the forum and you never read the stickies? 1/10 must do better.

How did the OP use a TA for a miles booking?
I know...I do wish I had, but sadly there are some things that you just aren't familiar with until you encounter them yourself. To think, I should have twigged as all we talk about on here is the inability to upgrade with miles on TA-booked tickets...!

The unknowledgeable agent at LCY was not a great help either though...
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Old Jan 2, 12, 3:54 pm
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OP hasn't said it's a miles booking
neuromancer is offline  
Old Jan 2, 12, 3:55 pm
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Originally Posted by neuromancer View Post
OP hasn't said it's a miles booking
From the OP

I booked bia BA miles and old rule is $70 for cancellation? Now it;s 65, will i have to pay 70 or 65?


BAH
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Old Jan 2, 12, 3:59 pm
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I think the OP means they booked it over the phone with a BA agent.

I can't help with the query itself, sorry.
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