Executive Club changes - outstanding questions from 16 Nov
Nov 24, 2011, 5:55 am
#151
Join Date: Oct 2009
Posts: 5,041
Upgrading segments, how?
We've been told that when flying for example CPH-LHR-LAX we could chose to upgrade only segment e.g. LHR-LAX.
I see no way of doing that online, if I choose book with cash upgrade with Avios there's no option other than upgrading the whole trip.
I see no way of doing that online, if I choose book with cash upgrade with Avios there's no option other than upgrading the whole trip.
Nov 24, 2011, 6:36 am
#153
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,691
I want to confirm that MFUs (especially JBA's ones) are sector based. E.g. if I go JFK-LAX-HNL (where there are no direct flights) I'd be charged the respective number of miles for each sector?
Nov 24, 2011, 8:18 am
#154
Join Date: Oct 2004
Location: Lausanne Switzerland
Programs: BA Gold; Swiss Blue
Posts: 1,244
Does the zonal map actually work?
Is it me or does the zonal map for finding availability not work?
I see no destinations... even if i change... and keep it all as "open as possible"
Any other experiences?
I see no destinations... even if i change... and keep it all as "open as possible"
Any other experiences?
Nov 24, 2011, 2:21 pm
#155
Join Date: Nov 2010
Location: Bristol, UK
Programs: HH D, Rad Plat
Posts: 5,354
This thread is highlighting some of the issues:
http://www.flyertalk.com/forum/briti...ity-chart.html
HTH,
Nov 25, 2011, 7:35 am
#157
Company Representative - British Airways
Original Poster
Join Date: Nov 2001
Posts: 834
Hi all
Apologies for the delay - I have posted some updates for you - there are still a few outstanding as some questions were not relaunch specific and I need help with a couple of other areas around the business. I will revert ASAP.
Best regards
nicci
Apologies for the delay - I have posted some updates for you - there are still a few outstanding as some questions were not relaunch specific and I need help with a couple of other areas around the business. I will revert ASAP.
Best regards
nicci
Nov 25, 2011, 8:19 am
#158
Join Date: Jan 2009
Location: Near Edinburgh
Programs: BA Silver
Posts: 9,034
For others, Nicci's updates are in this post:
http://www.flyertalk.com/forum/17462106-post42.html
Last edited by Paralytic; Nov 25, 2011 at 8:39 am
Nov 25, 2011, 8:22 am
#159
Join Date: Jun 2003
Programs: BA, IHG, 5C
Posts: 4,413
27) I am unclear as to the current limits of what we are allowed to open-jaw as return awards from the UK. (Obviously this only really applies to 241s, as otherwise they could be booked as two one-ways.)
e.g. East and West Coast USA?
USA and Canada or Mexico or Caribbean?
Peking and Japan or Singapore?
North and South Africa?
West and East Europe?
Unfortunately this is not as straightforward as publishing in a table I’m afraid. Open Jaws are permitted provided the surface sector is not longer than the flight sectors. This is driven by IATA ruling.
e.g. East and West Coast USA?
USA and Canada or Mexico or Caribbean?
Peking and Japan or Singapore?
North and South Africa?
West and East Europe?
Unfortunately this is not as straightforward as publishing in a table I’m afraid. Open Jaws are permitted provided the surface sector is not longer than the flight sectors. This is driven by IATA ruling.
i.e. it sounds like LHR-LAX//EZE-LHR and -PVG//SYD- would be fine which is great. But how about -LAX//NRT- or -MCT//MLE- ?
Thanks!
Nov 25, 2011, 8:32 am
#160
Join Date: Jun 2001
Location: London, UK
Posts: 1,095
Nicci, thank you for your detailed answers and corporate mea culpa.
My question: have you taken the opportunity of the relaunch to align GGL membership year with Executive Club membership year, or at least make it clear when the GGL year ends? At the moment the latter seems to be almost 'secret' if you've been GGL for three or four years and have lost track of the start date.
My question: have you taken the opportunity of the relaunch to align GGL membership year with Executive Club membership year, or at least make it clear when the GGL year ends? At the moment the latter seems to be almost 'secret' if you've been GGL for three or four years and have lost track of the start date.
Nov 25, 2011, 9:36 am
#161
Join Date: Oct 2004
Location: London
Programs: MUCCI; BAEC Lifetime Gold; Marriott Bonvoy Emeritus Titanium; Hertz#1, Avis President’s Club
Posts: 3,214
Nicci - thank you for answering my question about BKK and HKG and confirming that I am getting the hang of the new pricing 
.
.
Nov 25, 2011, 9:36 am
#162
Company Representative - British Airways
Original Poster
Join Date: Nov 2001
Posts: 834
Hi Lux
The GGL year does align with the Executive Club membership in the year you renew at Gold. The reason it does not appear to align is because GGL is a benefit that you can earn at any point in your membership year in year 1 so to ensure members receive the full benefit they have GGL status for the remainder of the membership year they earned it as well as the following Executive Club year.
Let me know if I'm missing the question and I will review this again.
Best regards
Nicci
The GGL year does align with the Executive Club membership in the year you renew at Gold. The reason it does not appear to align is because GGL is a benefit that you can earn at any point in your membership year in year 1 so to ensure members receive the full benefit they have GGL status for the remainder of the membership year they earned it as well as the following Executive Club year.
Let me know if I'm missing the question and I will review this again.
Best regards
Nicci
Nov 25, 2011, 9:45 am
#163
Join Date: Apr 2007
Location: London
Programs: BA GGLfL
Posts: 1,342
Hi Lux
The GGL year does align with the Executive Club membership in the year you renew at Gold. The reason it does not appear to align is because GGL is a benefit that you can earn at any point in your membership year in year 1 so to ensure members receive the full benefit they have GGL status for the remainder of the membership year they earned it as well as the following Executive Club year.
Let me know if I'm missing the question and I will review this again.
Best regards
Nicci
The GGL year does align with the Executive Club membership in the year you renew at Gold. The reason it does not appear to align is because GGL is a benefit that you can earn at any point in your membership year in year 1 so to ensure members receive the full benefit they have GGL status for the remainder of the membership year they earned it as well as the following Executive Club year.
Let me know if I'm missing the question and I will review this again.
Best regards
Nicci
Nov 25, 2011, 9:56 am
#164
Company Representative - British Airways
Original Poster
Join Date: Nov 2001
Posts: 834
The Gold Guest List reward does indeed work differently - this is valid for a rolling year. So if you earn GGL in June 2011, for example, it's valid until June 2012.
Best regards
nicci
Best regards
nicci
Nov 25, 2011, 9:57 am
#165
Join Date: Jun 2001
Location: London, UK
Posts: 1,095
Nicci - I think that Lolbert has asked the question I meant to ask, as looking back when I asked the GGL team the question about the GGL redemption the answer was:
Confusing, non? It was for me, I nearly missed my chance to use the redemption!
The tracking period for collecting tier points runs from xxx to xxx each year [i.e. my normal Executive Club year]. The anniversary date for using your Gold Guest List redemption benefit is xxx [earlier in the calendar year] as this was the date you originally upgraded to this level.