Reward booking is not changable - why?
I made a reward booking the other day for flights in August. CE, for myself, Mrs CC and 8mths old CC.
When I've made reward booking before, the ticket has been flexible and I've been able to change to date/time before departure and on the odd occasion, cancel when necessary. However this booking has both cancel and change greyed out, and so is inflexible. Not even change for a fee. Any thoughts on why? I may need to alter my dates as it happens. There is nothing unusual about the booking, no special requirements, meals etc Straight point to point CE flight |
I don't know why but I'm pretty sure it dosn't mean the booking is inflexable, just that ba.com is not up to it.
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Where are you looking in MMB? I've noticed on a current MFU booking that the change/upgrade/cancel options shown under each individual flight are greyed out, but there are other links towards the bottom and right side of the screen that do work. Not sure why.
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Originally Posted by wind-blownmind
(Post 16684942)
Where are you looking in MMB? I've noticed on a current MFU booking that the change/upgrade/cancel options shown under each individual flight are greyed out, but there are other links towards the bottom and right side of the screen that do work. Not sure why.
and talking about being greyed out, I have never, ever been able to upgrade a booking with miles. Not even tomorrow full fare WT+, or for that matter last weeks full fare Y to Prague. It is always greyed out, not matter what fare category. Maybe I should start to get paranoid about the BA gremlins are out to get me. |
Originally Posted by ComputerCommuter
(Post 16684857)
I made a reward booking the other day for flights in August. CE, for myself, Mrs CC and 8mths old CC.
When I've made reward booking before, the ticket has been flexible and I've been able to change to date/time before departure and on the odd occasion, cancel when necessary. However this booking has both cancel and change greyed out, and so is inflexible. Not even change for a fee. Any thoughts on why? I may need to alter my dates as it happens. There is nothing unusual about the booking, no special requirements, meals etc Straight point to point CE flight cs |
Originally Posted by cornishsimon
(Post 16685309)
my booking in December LHR-EWR JFK-LHR had these options greyed out, however i wanted to change to JFK on the outbound and a call to you first sorted it out over the phone with no problem at all
cs |
Very common for the change/cancel options to be out (and been discussed here over and over again), but it means nothing other than that you're going to have to call to make the change.
Nothing has changed with the T&C of miles bookings. |
Originally Posted by clubman
(Post 16685385)
Very common for the change/cancel options to be out (and been discussed here over and over again), but it means nothing other than that you're going to have to call to make the change.
Nothing has changed with the T&C of miles bookings. cs |
Correct, though the OP is a GCH so wouldn't get charged anyway.
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Originally Posted by clubman
(Post 16685431)
Correct, though the OP is a GCH so wouldn't get charged anyway.
;) I should really take more notice !!! |
Are the number of changes to “date and time” unlimited? I seem to remember reading that “date and time” changes were limited to one change for free and after that the $70 fee would apply.
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Originally Posted by ComputerCommuter
(Post 16684857)
I made a reward booking the other day for flights in August. CE, for myself, Mrs CC and 8mths old CC.
When I've made reward booking before, the ticket has been flexible and I've been able to change to date/time before departure and on the odd occasion, cancel when necessary. However this booking has both cancel and change greyed out, and so is inflexible. Not even change for a fee. Any thoughts on why? I may need to alter my dates as it happens. There is nothing unusual about the booking, no special requirements, meals etc Straight point to point CE flight |
Originally Posted by ned
(Post 16686469)
Are the number of changes to “date and time” unlimited?
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