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BA refused to carry unaccompanied minor who has Down’s syndrome

BA refused to carry unaccompanied minor who has Down’s syndrome

Old Jun 16, 11, 1:48 am
  #1  
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BA refused to carry unaccompanied minor who has Down’s syndrome

In that lovely paper this morning...

http://www.dailymail.co.uk/news/arti...-Syndrome.html


Fair play to BA for acknowledging the mistake and compensating the family.

218
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Old Jun 16, 11, 2:03 am
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Originally Posted by Speedbird218 View Post
In that lovely paper this morning...

http://www.dailymail.co.uk/news/arti...-Syndrome.html


Fair play to BA for acknowledging the mistake and compensating the family.

218
Was it really BA at LGW or was it a CSA over the phone? Can't access link but glimpsed story over someone's shoulder on the tube
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Old Jun 16, 11, 2:09 am
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Originally Posted by InFF View Post
Was it really BA at LGW or was it a CSA over the phone? Can't access link but glimpsed story over someone's shoulder on the tube
opps..yep you are right it would be appear to be the call centre rather than at LGW
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Old Jun 16, 11, 2:27 am
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Originally Posted by Speedbird218 View Post
In that lovely paper this morning...

http://www.dailymail.co.uk/news/arti...-Syndrome.html


Fair play to BA for acknowledging the mistake and compensating the family.

218
Presumably Miss Saunders wasnt "compensated" otherwise BA wouldn't have troubled the courts as linked below. The report says BA apologized and offered a token of apology.

It is also presumably in someone's gift as and when they choose to deliver an apology.

http://www.bailii.org/ew/cases/EWHC/QB/2011/379.html
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