Seat wrongly taken by someone else...again!!
Apr 9, 2011, 11:15 am
#76
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What SRG said ... ^
My selected seat, whether paid for in ££/$$ or preselected through BAEC status, is mine on that flight. That's why I get a little piece of paper with the seat number printed on it. Period, full stop, hyphen and semi-colon.
Anything else is subject to [polite] discussion, CC intervention, a bludgy great ruck ... or an OpUp to F
.
My selected seat, whether paid for in ££/$$ or preselected through BAEC status, is mine on that flight. That's why I get a little piece of paper with the seat number printed on it. Period, full stop, hyphen and semi-colon.
Anything else is subject to [polite] discussion, CC intervention, a bludgy great ruck ... or an OpUp to F
.
Apr 9, 2011, 11:27 am
#77
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If he was that abusive he should have been offloaded in the first place. I highly doubt he'd have attitude in the event of a real emergency and this screams of a CC that just wants to "punish" him with a less attractive seat. Also, in these situations, rarely will you see this kind of escalation if the CC isn't somehow involved in escalating it.
Apr 9, 2011, 11:49 am
#78
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If he was that abusive he should have been offloaded in the first place. I highly doubt he'd have attitude in the event of a real emergency and this screams of a CC that just wants to "punish" him with a less attractive seat. Also, in these situations, rarely will you see this kind of escalation if the CC isn't somehow involved in escalating it.
Apr 9, 2011, 11:57 am
#79
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If he was that abusive he should have been offloaded in the first place. I highly doubt he'd have attitude in the event of a real emergency and this screams of a CC that just wants to "punish" him with a less attractive seat. Also, in these situations, rarely will you see this kind of escalation if the CC isn't somehow involved in escalating it.
To offload a pax in this scenario, it must have been pretty bad I'm sure.
To offload any pax, would NOT be down to 'just' a crew member. The CSD and captain, would be involved.
Maybe he wasn't THAT abusive in the first instance. You think we enjoy offloading pax, and incurring delays?
Interesting last sentence..............
Last edited by flygirl68; Apr 9, 2011 at 11:58 am Reason: missed a word
Apr 9, 2011, 11:58 am
#80
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And not all crew are female btw.
Apr 9, 2011, 12:23 pm
#81
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To offload a pax in this scenario, it must have been pretty bad I'm sure.
To offload any pax, would NOT be down to 'just' a crew member. The CSD and captain, would be involved.
Maybe he wasn't THAT abusive in the first instance. You think we enjoy offloading pax, and incurring delays?
Interesting last sentence..............
To offload any pax, would NOT be down to 'just' a crew member. The CSD and captain, would be involved.
Maybe he wasn't THAT abusive in the first instance. You think we enjoy offloading pax, and incurring delays?
Interesting last sentence..............
Apr 9, 2011, 12:26 pm
#82
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No, there isn't an acceptable level of abuse, you and I are in complete agreement on that. Therefore, when the CC deemed it to be abuse, the pax should have been offloaded due to safety reasons. If he's truly been abusive enough to warrant the move, then the CC has to think about how much more irate he may become if moved to an inferior seat, and how that could escalate things further. If we're at that level, then the only thing to do is offload the guy from the get go, not do something to potentially fuel his rage further.
Apr 9, 2011, 12:27 pm
#83
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Apr 9, 2011, 12:32 pm
#85
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As I reported years ago on some other thread on the topic of seat stealers, I had a (more polite) version of this happen to me once on BA. Flying TATL in F I boarded to find a stereotypically fluffy old lady in my seat surrounded by purses, pillows, blankets etc. and being tended to by a matronly member of cabin crew who said something along the lines of "Oh you must be Mr. CCayley, I was sure you would be a gentleman and allow this lady to have this seat so I've moved you over there" [points to less private and desirable F
Apr 9, 2011, 12:32 pm
#86
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Apr 9, 2011, 12:38 pm
#87
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If it's just a question of a pax complaining about the state of the aircraft, which is how this started, the cc should have just walked away and let him rant, sort of how parents let their kids throw tantrums knowing they'll run out of energy within minutes and be asleep.
I'm guessing, (obviously I wasn't there), that there was a little more to it than that, otherwise we'd be doing that most sectors.
So, if you complained loudly to me, and I just walked away, that would be acceptable? That wouldn't 'enrage you further'?
Apr 9, 2011, 12:57 pm
#88
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.My point was that if the pax was truly not to be trusted with exit row responsibilities than that is the point at which he should be offloaded. However, if he wasn't irate enough (initially) to warrant that, then moving him wasn't warranted either.
Apr 9, 2011, 12:59 pm
#89
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I think I've been misunderstood here. The power trip was in reference to moving him, not to having him removed from the flight. As I said, I would question the motives of someone who felt he was too much a danger to have in the exit row but perfectly fine to keep aboard the aircraft.
Apr 9, 2011, 1:01 pm
#90
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I've had people in my assigned seat numerous times in Y and J and if it's not that much of a difference in the seat I'll just sit in the other person's assigned seat. However a few years ago I had a real jerk in F who tried to steal 2K off of me when he was in 4E. No way I was switching and I didn't care if he had half of a WH Smith book and magazine store strewn all over the place I made the guy move despite his protestations that he was all settled in. I had a feeling this wasn't the first time he'd tried this trick because I don't know how he got that much stuff out in such a short time. It was on one of those BA flights were the crew wasn't motivated enough to show you to your seat in F.