A quick thank you to the crew...

Old Mar 14, 11, 4:25 pm
  #16  
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Originally Posted by Genius1 View Post
I wouldn't expect every pax to get a welcome by name, but I would expect it for all F passengers and for all Gold passengers (yes, even on domestics). These passengers are the airline's most valued, and a 'welcome onboard Mr Smith' goes a long way for a lot of people.
Furry muff...
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