Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Reload this Page >

Any idea why 30-40 minute wait time for US phone lines? Any alternative numbers?

Any idea why 30-40 minute wait time for US phone lines? Any alternative numbers?

Old Jan 20, 11, 2:33 pm
  #1  
FlyerTalk Evangelist
Original Poster
 
Join Date: Dec 2003
Location: Oakland, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Expl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,439
Question Any idea why 30-40 minute wait time for US phone lines? Any alternative numbers?

I've called BAEC (800-452-1201) and the regular BA line (800-AIRWAYS) a few times and am getting messages about wait times of 30-40 minutes to make a booking. Anyone know why this would be? It's much longer than I've had to wait before, IIRC.

Also, any alternative numbers to try?

FWIW, I'm looking for WT+ fares and upgrade availability to CW. Can of course find the former online, but the latter doesn't work when I plug in the dates--I keep getting a message that the system can't provide this info now.

Thanks for any help!
Thunderroad is offline  

Thread Tools
Search this Thread