First name as last name on booking
Dec 4, 2010, 5:21 am
#1
Original Poster
Join Date: Feb 2009
Location: United Kingdom
Programs: Hyatt Diamond, HH Diamond, SPG Gold, Marriott Gold, Amex Platinum
Posts: 1,219
First name as last name on booking
Hey everyone, I have a hopefully quick question. Someone else just booked me on a LGW-CLJ flight on Malev but on the reservation they wrote my first name as my last name and vice versa. Now I can't add my BA FF number to the booking and it won't let me add my advanced passenger information either presumably because the names don't match.
Can I get this changed by calling BA EC and not get penalized for it?
Can I get this changed by calling BA EC and not get penalized for it?
Dec 4, 2010, 6:10 am
#2
Join Date: Jan 2009
Programs: BA Blue
Posts: 215
Hey everyone, I have a hopefully quick question. Someone else just booked me on a LGW-CLJ flight on Malev but on the reservation they wrote my first name as my last name and vice versa. Now I can't add my BA FF number to the booking and it won't let me add my advanced passenger information either presumably because the names don't match.
Can I get this changed by calling BA EC and not get penalized for it?
Can I get this changed by calling BA EC and not get penalized for it?
Dec 4, 2010, 7:43 am
#3
Original Poster
Join Date: Feb 2009
Location: United Kingdom
Programs: Hyatt Diamond, HH Diamond, SPG Gold, Marriott Gold, Amex Platinum
Posts: 1,219
Bummer; I gave them a call and they said they can't do it, then they gave me a number to contact Malev that doesn't work. Anyway, I'll have to apply for the miles on return or give my info at the check in desk. I don't know why the malev website needs to have the last name field first on the reservation screen... 
Dec 4, 2010, 7:56 am
#4
Join Date: Mar 2007
Location: Thatcham, UK or Adelaide Australia
Programs: Marriott Lifetime Plat OZ Diamond SK Diamond BA Blue
Posts: 3,323
Bummer; I gave them a call and they said they can't do it, then they gave me a number to contact Malev that doesn't work. Anyway, I'll have to apply for the miles on return or give my info at the check in desk. I don't know why the malev website needs to have the last name field first on the reservation screen...
As it happened, showing the card at check in outbound and return meant no issues with points crediting either.
Dec 4, 2010, 11:03 am
#5
Join Date: Sep 2003
Location: AA Lifetime PLT , BA Silver , BD RIP , HH Gold, SPG / Marriott PLT , EF Subscriber
Posts: 6,702
Dude Uncle Mr