How long to wait for a refund ... can you advise?

Old Nov 25, 10, 10:39 pm
  #1  
Original Poster
 
Join Date: Jun 2010
Location: Victoria Vancouver BC Canada
Posts: 44
How long to wait for a refund ... can you advise?

Just hoping someone can advise me please. I had to cancel a flight back in June booked with miles. I have been waiting for a refund of my taxes ever since in the amount of $800. I have contacted the Executive Club using the contact form and have not received a reply. I have also left a message for Customer Services and have not heard from them either.

Any assistance would be greatly appreciated. Thank you.

Last edited by Lady Marmalade; Nov 25, 10 at 10:40 pm Reason: typo
Lady Marmalade is offline  
Old Nov 25, 10, 11:20 pm
  #2  
 
Join Date: Jan 2010
Location: USA
Programs: HH, UA, BA, CO, AA, IHG
Posts: 18
I cancelled my reward flight last Sun. The points came back instantly. The money came back to my card yesterday.
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Old Nov 26, 10, 4:11 am
  #3  
 
Join Date: Oct 2006
Location: UK
Programs: BA Blue, IC Spire Ambassador
Posts: 4,462
Give them a call during office hours and get them to take a look at it for you -it really should have been processed by now.
IAMORGAN is offline  

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