BA901 Cancelled. What to do next?

Old Nov 24, 10, 2:41 pm
  #1  
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BA901 Cancelled. What to do next?

Hello,

I am booked on the BA901 FRA-LHR tomorrow morning. I've just received an e-mail that it got cancelled. I am to continue on BA185 to NY.
My booking was not made on BA, but with a TA (Expedia)
When trying to reschedule my flights, it says there is an error and that I should contact BA.
I've called BA both in UK as well as in Germany. Both offices are closed.
What should I do?
I am thinking of going to the airport tomorrow morning, when my original flight is suppose to depart. Is there another option?

Thanks,
Cosmin
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Old Nov 24, 10, 2:43 pm
  #2  
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Last edited by sunrisegirl; Nov 29, 10 at 2:47 pm
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Old Nov 24, 10, 2:43 pm
  #3  
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If you have Skype, try BA's customer services in the US: 1-800-247-9297

They should still be open.

I don't know if you can reach the number (it's a US freephone number I think) from a normal phone but try it anyway.
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Old Nov 24, 10, 3:04 pm
  #4  
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Yes, that's a free number in the US and charged at international rates from outside the US. As suggested, calling US 800 numbers with Skype would be free.

As it's a TA fare, expedia ought to be able to help, though I've found them unhelpful when I've needed help.

Welcome to FT and the BA forum, cosminm. I hope your next post will be in happier circumstances.
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Old Nov 24, 10, 3:08 pm
  #5  
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Thanks for the warm welcome.
I am currently on hold with the US office, waiting for the rebooking.
Not a good start for my trip, but an easy rebooking .......and yes, rebooked by the US office.

Thank you all again for the great idea.

Cosmin
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