AA award stopover rule?
#16
Original Poster
Join Date: Feb 2010
Location: NYC
Programs: UA, AA
Posts: 519
Just finished my booking for 25K + $37.70 and 52 minutes.
EWR-DFW (stop-over) DFW-NRT
The phone agent couldn't see the availability EWR-DFW at all, so I gave her AA flight number, which did the trick.
EWR-DFW (stop-over) DFW-NRT
The phone agent couldn't see the availability EWR-DFW at all, so I gave her AA flight number, which did the trick.
#17
Join Date: May 2007
Location: London, UK
Programs: BA Gold, AA EXP
Posts: 1,140
Glad to hear you got the flights you wanted after all that though.
#18
Original Poster
Join Date: Feb 2010
Location: NYC
Programs: UA, AA
Posts: 519
As a start, I had to tell the agent that AA does indeed fly from DFW to NRT; she insisted that only CX and JL fly to Tokyo. I also had to tell her that BA does allow stopovers if those stopover points are on the most direct routing. To make the matters worse, the agent couldn't finish the ticketing automatically and had to wait for the ticketing department to finish it manually. I am glad that it's finally over.
#21
Original Poster
Join Date: Feb 2010
Location: NYC
Programs: UA, AA
Posts: 519
#22
Join Date: Dec 2008
Posts: 3,024
What is the official policy concering the number of stopovers? Are multiple stopovers allowed or does one have to play call center roulette? If I book something like SFO-USH, can I go SFO-LIM-EZE-AEP-FTE-USH with a stop in both EZE and FTE (the AEP-USH flight often goes through FTE)?