Private Pyle

I take it you need everything doing for you? No powers of assumption or the like for you I see

_nate

I don't really understand your point. Yes, I did read the 20 pages of comments here, and I replied to another poster to indicate that when I informed Amex that my account had been set up incorrectly, they said it would be corrected but did not inform me that I would be receiving a new card. However, they sent one anyway, and I thought it might be useful to point out this trend such that people would know to expect one even if they had not been told they would receive one.

Incidentally, the new card did not work at first. I had to unlock the PIN, and after this it worked. The error I got when using it in Chip and PIN terminals in two different locations was 'declined' but Amex said they had no record of the transactions. Unlocking the PIN, despite no indication of the PIN having been locked, caused it to work.

adam1uk

Now that the bonus miles are working (after a phone call to MR customer services), they're going great guns. I'm getting double miles on train fares, and triple miles at tesco petrol stations.

botham

Mine too, after I submitted a query.

I telephoned AMEX yesterday and they are changing the coding on many accounts to reflect the change to preferred MR and the points will be updated and back dated.

xcalx

Have read this thread and the Amex BA thread the result being an information overload on the grey matter. I am confused, which card can be used to top up a paypal card and register as spend not cash.

Regards

cal

weirdfish

Any Amex should be ok, however, I can confirm that the BA PP card works a treat to add funds to the TopUp card.

Raffles

Deleted .

megoi

I have had two very different experiences applying for this card, one for me and one for Mrs Megoi.

Both applications got the can't be approved instantly online message, however after that the experiences were very different.

Mrs Megoi's card arrived in 4 days, has now over the required £500 spent on it and as yet no bonus points have appeared. Pinged a message off to customer services and just got this response:

"Thank you for your email regarding the 20,000 bonus Membership Reward points and double Membership Reward points you earn on supermarket and petrol spend in your first year of card membership.

I apologise for any confusion or concern this may have caused. We are currently experiencing a technical issue with the double Membership Reward points you should be earning. Our Technologies team are aware of this issue and are looking to get this resolved as a matter of urgency. In the meantime I have set up a case to our Back Office team requesting them to look at your account individually and add the bonus points manually. Please allow 7-10 working days for these to be added to your account.

With regards to the 20,000 bonus Membership Reward points, these are applied to your account approximately one month after you have reached the required spend of £500 within the first three months of your account being opened."

On the other hand, my card took over a month to appear - I was told there has "huge demand for this card that was holding things up".

First transactions appeared on my account today (took 4 days which feels like a long time) and no bonus miles have been awarded.

I guess I will be pinging off a second message!!!!

Hope this info may be of help.

Cheers,
Conor

ruthiepegs

following exchange of a secure message
I have been given the welcome bonus for just one item -
when all should qualify!

my statement has been issued too....

it says

"Thank you for using our services. Your enquiry is receiving attention".

not enough attention obviously!

hopefull all the trouble with these cards will keep their it department busy

NewbieRunner

Encouraged by other posters I submitted an online enquiry about missing double Membership Reward points and received the following reply.

So far, so good. The next hurdle : Quidco cashback!

pazza2000

As expected i had to submit a missing transaction/payment enquiry.

Foolishly during step 3 when quidco requested your card type and card number i entered my MR Gold card details which i have now realised they probably meant the card i used for the purchase(which obviously there was no card). Hopefully that should not matter and i see that quidco has not 'tentatively' added my £60 cashback as pending.

raikje

Which is correct. That is the page where you provide specific information requested by the merchant to help them locate your transaction. It only wants your card number because that is how Amex identify your account - it is not a standard Quidco question.

whizbee

I have an US AMEX Gold and will be doing a Global Transfer when I move to the UK. Can anyone confirm whether it's possible to transfer miles to the ANA frequent flyer program? Thanks so much.

Shuttle-Bored

Quidco now showing the £60 as tracking ^

fiona

I set up a quidco transaction enquiry yesterday. I also had to think what they meant by card name- till I realised I hadn't used one. It is now showing as tracking but I don't suppose that means much just now. Will be good when someone actually gets cashback.