20,000 BA Miles for £35!! (Amex Gold relaunch)
May 12, 10, 2:05 am
#316
Join Date: Aug 2009
Location: LHR
Programs: BAEC Bronze
Posts: 168
After raising the issue of the missing points last week, all my reward points vanished on Monday. They're all back now, with the first ones showing the correct bonus points, either as
"First year welcome bonus"
or
"Outbound spend bonus" for non-uk spend.
The card still shows as Gold Card in the account page, but I'm happy my 20,000 points will trigger now, and I think the more recent grocery shops at Tesco will get the bonus points a couple of days later as expected.
"First year welcome bonus"
or
"Outbound spend bonus" for non-uk spend.
The card still shows as Gold Card in the account page, but I'm happy my 20,000 points will trigger now, and I think the more recent grocery shops at Tesco will get the bonus points a couple of days later as expected.
May 13, 10, 1:24 am
#317
Join Date: May 2009
Location: UK
Posts: 3,939
I appear to be getting double MR points on all of my purchases. Restaurant/Local shop/Local Petrol Station... Not complaining!!
Time to chase quidco yet
Time to chase quidco yet
May 13, 10, 1:52 am
#318
Join Date: May 2007
Location: London, UK
Programs: BA Gold, AA EXP
Posts: 1,136
Originally Posted by pazza2000
Time to chase quidco yet
May 13, 10, 2:01 am
#319
Join Date: May 2008
Programs: BA Silver, HHonors Gold, Club Accorhotels Silver
Posts: 360
I've started getting double MR points for qualifying spend automatically. Still missing some points for the period before this was sorted, and not got the 20000 bonus points despite having spent over £500. Will chase again next week.
May 13, 10, 6:20 am
#320
Join Date: Aug 2009
Location: SEN
Programs: BAEC
Posts: 612
My MR's are all over the place. I've got 3x on one purchase, basically i got base points plus 2x bonus points. Oh well 
May 13, 10, 7:50 am
#321
Join Date: Dec 2003
Location: Surrey, UK
Programs: BA Gold....er now Silver...er now Bronze....er now Blue
Posts: 3,506
no double points for me on a flight booking I made with the gold card. Have used the secure messaging service to ask about it.
May 13, 10, 8:06 am
#322
Join Date: Jan 2010
Programs: Virtuoso, Marriott Stars/Luminous, Hilton Impresario, IHG Luxury & Lifestyle, Hyatt Prive etc
Posts: 1,981
I haven't got any MR points yet. Phoned to query it but was told that they wouldn't credit for another month. Tried a second time and just told that the query has already been done. Not sure what is happening. Has anyone's Quidco tracked?
May 13, 10, 1:06 pm
#323
Join Date: Mar 2009
Location: Maidenhead, UK
Programs: BAEC
Posts: 422
Am on the phone to Amex now walking the guy through their site to see the 20,000 offer as neither he nor his supervisor know about it! This is customer service not sales so I suspect they don't have the right info - very odd.
May 13, 10, 1:32 pm
#324
Join Date: Dec 2009
Programs: BA GGL, Hilton Diamond, Hertz PC
Posts: 1,314
Just called Amex as my MR points weren't coming through either. CS said the card had been set up as a normal gold card and I wasn't the first to have this issue, she needed to raise an individual case to get fixed but said it wouldn't be an issue. I would double check if you've got the card, seems to be a common issue. No quidco either yet, next on the list
May 13, 10, 2:50 pm
#325
Suspended
Join Date: Jan 2004
Location: UK
Posts: 11,969
I'm completely confused.
I sent them a secure message and they said they'd get back to me. I've noticed by chance that the account number has changed on the on-line account and no longer matches my card.
Anyone else have a similar situation?
I bet this means a challenge with the quidco ..............
I sent them a secure message and they said they'd get back to me. I've noticed by chance that the account number has changed on the on-line account and no longer matches my card.
Anyone else have a similar situation?
I bet this means a challenge with the quidco ..............
May 13, 10, 3:24 pm
#326
Join Date: Nov 2009
Location: London, England
Posts: 366
Originally Posted by uk1
I'm completely confused.
I sent them a secure message and they said they'd get back to me. I've noticed by chance that the account number has changed on the on-line account and no longer matches my card.
I sent them a secure message and they said they'd get back to me. I've noticed by chance that the account number has changed on the on-line account and no longer matches my card.
I'm also away for a month now, so if they send me a new one and ave cancelled the old one, I'm going to be pretty annoyed.
May 13, 10, 3:24 pm
#327
Join Date: Mar 2009
Location: Maidenhead, UK
Programs: BAEC
Posts: 422
Originally Posted by Beansprout
Am on the phone to Amex now walking the guy through their site to see the 20,000 offer as neither he nor his supervisor know about it! This is customer service not sales so I suspect they don't have the right info - very odd.
May 13, 10, 4:01 pm
#328
Join Date: Jan 2006
Programs: Lots, some no/low status some high status, can't be bothered to list them :-)
Posts: 1,946
Originally Posted by uk1
I'm completely confused.
I sent them a secure message and they said they'd get back to me. I've noticed by chance that the account number has changed on the on-line account and no longer matches my card.
Anyone else have a similar situation?
I bet this means a challenge with the quidco ..............
I sent them a secure message and they said they'd get back to me. I've noticed by chance that the account number has changed on the on-line account and no longer matches my card.
Anyone else have a similar situation?
I bet this means a challenge with the quidco ..............
It's a complete cock up.
My MR vanished toom they told me it would come back and when it did all would be corrected and bonus miles shown. MR is back on my acc but no sigh of the bonus miles I'm due for travel and supermarket spend.
I'll get there in the end, no sign of my new card yet either.
May 13, 10, 5:56 pm
#329
Join Date: Jun 2008
Location: Central London
Programs: BA Gold Guest List, Hilton Diamond, Marriott Platinum
Posts: 510
No double points here for me, no 20,000 and no TopCashback tracking.
MR Rep said she'd been hearing the problem time and time again and that it wouldn't be an issue to be fixed within 7 days. Let's hope so.
MR Rep said she'd been hearing the problem time and time again and that it wouldn't be an issue to be fixed within 7 days. Let's hope so.
May 14, 10, 12:13 am
#330
Join Date: Mar 2003
Location: Dorchester, Dorset UK
Programs: BA Gold, BMI, ANA, HH Blue, SPG Gold
Posts: 2,018
I have also had troubles with MR and have sent a secure message to AMEX, without reply, some days ago. They must be very busy. I am too early to query the Quidco payment as I need to wait 30 days!
