Any tricks to rescheduling without my travel agent
 

BA have canceled the DOH-LHR leg of my SYD-SIN-DOH-LHR flights next month. It is BA ticketed Business/First through a corporate travel agent. The DOH-LHR was BA operated.

In BAEC it tells me "To reschedule your flight or refund your trip, please contact your travel agent". I contacted my agent and they told me my only options are SIN-LHR on BA operated. I asked to be rescheduled to one of the many QR operated DOH-LHR options. I don't want to change my SIN-DOH on QR, I prefer 2 flights with QR instead of 1 with BA. They offered me a QR operated DOH-LHR but said only Economy is possible. I look on QR's website and they have half a dozen flights with Business availability.

Is my travel agent playing games or does BA really force me to change my other flights so I fly with them? Is it because it costs BA money to put me on the QR flight?

If it is not BA's fault and my travel agent is playing games can BA or QR reschedule for me? Any tricks or information I should know before I ask?

See the discussion (and the customer guidelines) referenced here:
​​​​​​https://www.flyertalk.com/forum/brit...ecember-5.html

On the core question, no there is no way to bypass your agent and get ba to do changes directly with ba. Your agent “owns” the ticket and ba won’t touch it so you unfortunately have to keep discussing with your ta till you find an agreeable solution.

many TAs are very, very bad or disinterested when it comes to these situations just trying to select whatever the airline proposed but they have a trade number to speak to ba if they can be bothered.

You also need to be consider that many corporate travel agents have to follow strict guidelines from your employer (principally cost driven but also restriction on certain fare classes) and this may constrain their ability to make changes in these kind of situations.

Only once you get to within 24 hours of outbound travel does control of the ticket pass to BA, which may help you because then you can deal direct with BA.

Could you cancel the trip and start again ?

IME that would mean going though the internal approval process with your employer again... which in some cases can feel like a visit from the Spanish Inquisition!