No show on a redemption, how much will I get back?
Apr 14, 2009, 2:07 am
#1
Original Poster
Join Date: Dec 2007
Location: BER
Posts: 62
No show on a redemption, how much will I get back?
Hi,
i was not able to fly this week on a return flight which cost me 9000 miles and 103 pounds for tax. What is the best way to proceed to get as much as possible back?
TIA.
i was not able to fly this week on a return flight which cost me 9000 miles and 103 pounds for tax. What is the best way to proceed to get as much as possible back?
TIA.
Apr 14, 2009, 3:52 am
#2
Join Date: Nov 2007
Programs: AA PLT, PC PLT, BAEC, QFF
Posts: 118
The general rule for most tickets are that if you are no show then you forfeit 100% of your ticket.. which i think that includes the tax+charges. If you cancel before the day of travel on the other hand... while you would probably still lose your miles you should be able to claim some of the tax back.
Apr 14, 2009, 12:00 pm
#3
Join Date: Apr 2006
Location: MAN
Programs: F
Posts: 2,898
I believe I was once told by a "reliable source" that for a no-show on a bmi redemption you will get your cash+tax back. If you want your miles back too you need a persuasive reason!
Me: XX says that a no-show would result in loss of miles but that one would still get the cash back less £25 - is this really correct?!
Reply: No it's not correct, a no-show would still get the miles refunded, we would just need the ticket/e-ticket sending into our admin team and they would refund the miles and then sent to refunds. It wouldn't be automtic as a no show wouldn't be queued to refunds.
...
T&C's 5.9 is in place to cover us if we think a member is fiddling the system and then NO we won't refund the miles. If it's a honest case (e.g couldn't travel for illness/stuck in a traffic jam etc) then we would use our discretion and refund the miles for a no show.
Reply: No it's not correct, a no-show would still get the miles refunded, we would just need the ticket/e-ticket sending into our admin team and they would refund the miles and then sent to refunds. It wouldn't be automtic as a no show wouldn't be queued to refunds.
...
T&C's 5.9 is in place to cover us if we think a member is fiddling the system and then NO we won't refund the miles. If it's a honest case (e.g couldn't travel for illness/stuck in a traffic jam etc) then we would use our discretion and refund the miles for a no show.
Apr 14, 2009, 12:05 pm
#4
Join Date: Jul 2008
Location: HKG
Programs: Marriott Ambassador (Titanium Lifetime), BA Gold, Ex-Hertz 5* PC, Ex-HH Diamond, Ex-BD*G
Posts: 3,060
After the flight has left you might be able to get back some of the taxes, but its unlikely and might have an admin charge.
