bmi FAQ No.4: Redemptions - Finding Award seats : the ANA online tool masterclass
#61
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
Strange LH ex LHR award availability showing up
Tried using the ANA tool to find LH award availability on LHR/LCY-FRA/MUC and for some strange reason, ANA only shows "on request" coming up. Equally, the ICC seems to have issues trying to get availability. Tried various dates in August and September and all dates seem to be the same. To confound matters, even F seems to be showing on the route, but also with the on request symbol.
Any idea on what is going on? Quite keen to book an award however I can't seem to get myself to FRA in the first place which is very frustrating!
Any idea on what is going on? Quite keen to book an award however I can't seem to get myself to FRA in the first place which is very frustrating!
#63
Join Date: Mar 2007
Location: Birmingham, West Midlands, UK
Programs: Mucci, BMI*G, M&M SEN, FB Gold, PC Plat, Father of GhettoIFE
Posts: 3,972
ANA had a hicup earlier where there was "maintence issues" (was searching UA flights for someone). LH flights have varied to on request mostly when I've searched
All fun...
All fun...
#64
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 15,957
Mergerd into the main ANA FAQ.
#66
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 15,957
The black triangles usually appear when ANA cannot make a connection to the back-end system to extract and display the availability, so its not too much of a surprise if the ICC can't see the availability either.
#67
Join Date: Oct 2005
Location: TLV now - formerly LAS
Programs: King of Rental Cars, BA Gold, Virgin Gold, AA MM Gold, A3 Gold, SK Gold, Hotel SuperElite
Posts: 7,348
Originally Posted by RAPC
One last question: How do you find Premium Economy cabin availability?
Simple answer is that you cant. Due to PE cabins only being available on a few planes on a few *A airlines, these are not supported by ANA. You will not be able to book PE on the likes of Air New Zealand or SAS via Diamond Club, so dont bother searching for, or asking the ICC for redemptions in these cabins.
The exception to this of course is Premium Economy on the Manchester long haul flights to Chicago, Las Vegas, Barbados and Antigua. The only ways to check availability for this cabin on those flights is via www.flybmi.com or by calling the ICC.
Simple answer is that you cant. Due to PE cabins only being available on a few planes on a few *A airlines, these are not supported by ANA. You will not be able to book PE on the likes of Air New Zealand or SAS via Diamond Club, so dont bother searching for, or asking the ICC for redemptions in these cabins.
The exception to this of course is Premium Economy on the Manchester long haul flights to Chicago, Las Vegas, Barbados and Antigua. The only ways to check availability for this cabin on those flights is via www.flybmi.com or by calling the ICC.
#68
Join Date: Apr 2009
Programs: bmi
Posts: 3
Security warning
hi all as I am a novice on here please be nice....I have followed the instruction and registered no problems there but when I go to find upgrades awards my pc tells me there is a problem with this websites security certifiicate and advises me not to go any further..when I get this message I dont normally ignore it so should I go ahead?????
#69
Join Date: May 2007
Location: UK
Posts: 1,894
hi all as I am a novice on here please be nice....I have followed the instruction and registered no problems there but when I go to find upgrades awards my pc tells me there is a problem with this websites security certifiicate and advises me not to go any further..when I get this message I dont normally ignore it so should I go ahead?????
Oh, and welcome to FT luby53.
#70
Join Date: Oct 2004
Location: BHD/DUB
Programs: BA Gold, TK*G, EI Elite
Posts: 7,622
#71
Join Date: Feb 2002
Location: UK
Posts: 802
Please note that availability can be seriously reduced on some airlines (SQ is a good example of this) if you search for more than one ticket at a time. It is often worth just searching for one passenger to start with and then selecting a higher number of passengers if required once you have identified initial availability.
#72
Join Date: Sep 2004
Location: London
Programs: BA IHG
Posts: 1,370
SQ nearly always only release 1 F seat at a time - so searching for 2 will always show nothing. However, most people have found that almost as soon as the 1 F seat is reserved another is released, and hence they can book a 2nd seat with another reservation.
#73
Join Date: Feb 2009
Location: mostly London
Programs: BA Gold - so flying too much again... plus AA, LX, VS and too many hotel programmes to mention
Posts: 594
VS availability showing as "on request"
I am checking dates for a trip on VS to SFO (or LAX if I can't get LHR-SFO).
The ANA tool shows the "request available" triangle.
Does this mean I can or cannot get a seat via the ICC?
The ANA tool shows the "request available" triangle.
Does this mean I can or cannot get a seat via the ICC?
#75
Original Poster
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,001
Continental availability is not yet showing in ANA as of this morning. As and when they start to appear in ANA, I will update the main sticky.