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Changes to awards
Now does it make sense....
As BD*G, I can book up to 3 days prior departure. But any changes after ticket is issued must be done 7 days prior departure? Kinda stupid. |
Even if you wouldn't be able to make a change, you can cancel at least up to one day before the flight. And then make a new booking.
I'd think in practice they will allow you to make changes up to something like 24 hours before your flight. |
It's mad that you can't call up, say, now and book a flight on tonight's late LHR-MAN, get it ticketed and go! The way good old KLM and Flying Poo do/did it!
Or if that's too ambitious how about 24hrs before?! Why 3 days? It must be the 'go slow' ticketing dept! |
Originally Posted by alexbellamy
(Post 9464009)
It's mad that you can't call up, say, now and book a flight on tonight's late LHR-MAN, get it ticketed and go! The way good old KLM and Flying Poo do/did it!
Or if that's too ambitious how about 24hrs before?! Why 3 days? It must be the 'go slow' ticketing dept! |
Originally Posted by frankvb
(Post 9463402)
Even if you wouldn't be able to make a change, you can cancel at least up to one day before the flight.
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Originally Posted by redshift27
(Post 9464469)
Delete the text in red for the correct answer. :)
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After putting me on hold for something like 10 minutes, the agent came back to say, that, yes, on this one occasion, they can change it.
I wish DC would show the entire fare calculation when tickets are issued. I have seen many times when tickets are issued in total error. LH very kindly provided the entire e-ticket if flights are with them! |
Well at least they let you change it. Last time I tried, 3 days out, they told me that no, I could not have that nice NZ direct flight, and to stick with the triple-connecting, US-criss-crossing on rickety old UA metal with an F class left over from the Nixon admininstration. Oh, and to go pound sand.
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