How much will it hurt to change this booking?
Sep 14, 2006, 1:57 pm
#1
Original Poster
Join Date: May 2006
Location: Adelaide
Programs: QF Plat, VA Plat, HHonors Diamond
Posts: 422
How much will it hurt to change this booking?
mrs dml and i have a return award booking EDI-LHR-SFO-RNO with bmi/UA in C and F.
Now it turns out that i could really do with staying o/night in FRA on the way out for a quick spot of business. ANA says LH have seats in C/F from EDI to SFO and then could fly UA to RNO from SFO still and there are seats back with LH as well. Course, F with LH (esp FRA) is also a better option than F with UA and best of all we would also avoid LHR.
so - tell me the bad news - what will it cost me to change both legs (if i can change it at all...do i need to cancel/would i be best to cancel and rebook)?
yes, i was a numpty and didn't book the trip as two one ways (tried but gave up - couldn't get the call centre guy to understand what i wanted to do)
i know i could probably find the answer eventually with a search but i need to decide v.v. quickly so thanks for any guidance.
Now it turns out that i could really do with staying o/night in FRA on the way out for a quick spot of business. ANA says LH have seats in C/F from EDI to SFO and then could fly UA to RNO from SFO still and there are seats back with LH as well. Course, F with LH (esp FRA) is also a better option than F with UA and best of all we would also avoid LHR.
so - tell me the bad news - what will it cost me to change both legs (if i can change it at all...do i need to cancel/would i be best to cancel and rebook)?
yes, i was a numpty and didn't book the trip as two one ways (tried but gave up - couldn't get the call centre guy to understand what i wanted to do)
i know i could probably find the answer eventually with a search but i need to decide v.v. quickly so thanks for any guidance.
Sep 14, 2006, 2:12 pm
#2
Join Date: Sep 2006
Location: Arrecife
Programs: BA Silver, TK Silver, HH Diamond, IHG Plat AMB
Posts: 2,441
Standard fee of £25 for booking amendments will apply.
Not sure if this fee is per booking or per pax - I chance my arm and say its per booking!
Then of course changes are subject to availability.
Not sure if this fee is per booking or per pax - I chance my arm and say its per booking!
Then of course changes are subject to availability.
Sep 14, 2006, 3:53 pm
#4
Join Date: Sep 2006
Location: Arrecife
Programs: BA Silver, TK Silver, HH Diamond, IHG Plat AMB
Posts: 2,441
Diamond Club Terms and Conditions
Booking Free Flights
6.7
Changes to free flight bookings with bmi or any other partner airline are permitted not less than seven days prior to outbound departure only, (providing travel is within the same zone) and will incur a charge of £20 per passenger, per change request (regardless of the number of changes).
6.8
Changes are not permitted within seven days prior to outbound travel or after travel has commenced.
6.9
Please allow 14 days for tickets which need to be delivered overseas.
In the event of cancellation by you, before outbound travel, all Destinations Miles will be refunded in full. Any taxes paid will be refunded subject to a £25 administration charge.
Booking Free Flights
6.7
Changes to free flight bookings with bmi or any other partner airline are permitted not less than seven days prior to outbound departure only, (providing travel is within the same zone) and will incur a charge of £20 per passenger, per change request (regardless of the number of changes).
6.8
Changes are not permitted within seven days prior to outbound travel or after travel has commenced.
6.9
Please allow 14 days for tickets which need to be delivered overseas.
In the event of cancellation by you, before outbound travel, all Destinations Miles will be refunded in full. Any taxes paid will be refunded subject to a £25 administration charge.
Sep 14, 2006, 4:58 pm
#6
Join Date: Sep 2006
Location: Arrecife
Programs: BA Silver, TK Silver, HH Diamond, IHG Plat AMB
Posts: 2,441
Originally Posted by DML
so its £20 per person, per change - if i'm changing 3 flights then its £60 per person? still not bad.
I think it will just be £20 per person, as it states "regardless of the number of changes''
If it is per flight change, you'd just be better off cancelling the whole thing and rebooking as its just £25.00 each for the cancellation.
Sep 15, 2006, 5:17 am
#8
Join Date: Feb 2005
Location: Edinburgh UK
Posts: 245
According to 'the rules' you're not allowed stop-overs within Europe.
9 No stop-overs are permitted within Europe. Outside of Europe one stop-over is permitted. A stop-over is a lapse of at least 24 hours between your arrival and departure at any transfer point, i.e. if travelling from London Heathrow to Singapore via Frankfurt, you would not be able to stay in Frankfurt for more than 24 hours.
9 No stop-overs are permitted within Europe. Outside of Europe one stop-over is permitted. A stop-over is a lapse of at least 24 hours between your arrival and departure at any transfer point, i.e. if travelling from London Heathrow to Singapore via Frankfurt, you would not be able to stay in Frankfurt for more than 24 hours.
Last edited by sc_uk; Sep 15, 2006 at 5:24 am
Sep 15, 2006, 8:54 am
#9
Join Date: Sep 2006
Location: Arrecife
Programs: BA Silver, TK Silver, HH Diamond, IHG Plat AMB
Posts: 2,441
Originally Posted by sc_uk
According to 'the rules' you're not allowed stop-overs within Europe.
9 No stop-overs are permitted within Europe. Outside of Europe one stop-over is permitted. A stop-over is a lapse of at least 24 hours between your arrival and departure at any transfer point, i.e. if travelling from London Heathrow to Singapore via Frankfurt, you would not be able to stay in Frankfurt for more than 24 hours.
9 No stop-overs are permitted within Europe. Outside of Europe one stop-over is permitted. A stop-over is a lapse of at least 24 hours between your arrival and departure at any transfer point, i.e. if travelling from London Heathrow to Singapore via Frankfurt, you would not be able to stay in Frankfurt for more than 24 hours.
24 hours only in FRA....but get a woman at the DC call centre....it's amazing what you can get past them! *ahem*
Sep 19, 2006, 12:35 pm
#12
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
Somewhat related to this thread I guess.
Can anyone shed any light on when the latest time to make a change to a ticket is? Is it once the pax has checked in or is it once the check-in closes/airport control has taken place?
If say I'm heading to the airport with a flexi fare and my car breaks down, it would be more useful to me to reschedule for a later date than cancel and claim from my travel insurance. Useful to know since I don't trust my car at the moment!
Can anyone shed any light on when the latest time to make a change to a ticket is? Is it once the pax has checked in or is it once the check-in closes/airport control has taken place?
If say I'm heading to the airport with a flexi fare and my car breaks down, it would be more useful to me to reschedule for a later date than cancel and claim from my travel insurance. Useful to know since I don't trust my car at the moment!
Sep 19, 2006, 2:46 pm
#13
Original Poster
Join Date: May 2006
Location: Adelaide
Programs: QF Plat, VA Plat, HHonors Diamond
Posts: 422
BD T&Cs state "changeable before departure" for a fully flex ticket but how late you can push it i'm not sure. Someone else will know or have had experience i'm sure.
Update to my own situation - managed to change to LH F - extra £20 per person and a wee bit of extra tax for going through FRA, but still well worth it. Looking forward to visiting the FCT in FRA again.
Update to my own situation - managed to change to LH F - extra £20 per person and a wee bit of extra tax for going through FRA, but still well worth it. Looking forward to visiting the FCT in FRA again.
Sep 19, 2006, 6:43 pm
#14
Join Date: Sep 2006
Location: Arrecife
Programs: BA Silver, TK Silver, HH Diamond, IHG Plat AMB
Posts: 2,441
Originally Posted by jbfield
Somewhat related to this thread I guess.
Can anyone shed any light on when the latest time to make a change to a ticket is? Is it once the pax has checked in or is it once the check-in closes/airport control has taken place?
If say I'm heading to the airport with a flexi fare and my car breaks down, it would be more useful to me to reschedule for a later date than cancel and claim from my travel insurance. Useful to know since I don't trust my car at the moment!
Can anyone shed any light on when the latest time to make a change to a ticket is? Is it once the pax has checked in or is it once the check-in closes/airport control has taken place?
If say I'm heading to the airport with a flexi fare and my car breaks down, it would be more useful to me to reschedule for a later date than cancel and claim from my travel insurance. Useful to know since I don't trust my car at the moment!
You can change upto 7 days before departure, providing the flight change is within the same zone.
Once outbound has commenced, no changes can be made!
£20 fee per pax to make changes. All changes subject to availability at time of request.
By the sound of that car of yours, I'd get a taxi
Sep 20, 2006, 5:53 am
#15
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
Ok, I managed to get some time to call DC line today.
Not sure I came to a definate conclusion as I couldn't tell if he was saying "is" or "isn't".
First I thought he said I could change my plans up until the flight departs.
Then I think he said that I can change my plans up until 3 hours before the flight departs.
He also said that if I were to check-in e.g. OCLI, I could still change my plans afterwards [if within the timeframes] as they could cancel my check-in if required.
Guess I'll have to call them back to make certain of what he meant.
PS. Because of the amount of time I was out of the UK the past year I took my car off the road - it was parked next to a bush, but now it's half in the bush! MOT booked for three days before my flight...would really prefer to drive as else it'll lower my quasi-MR value!
Not sure I came to a definate conclusion as I couldn't tell if he was saying "is" or "isn't".
First I thought he said I could change my plans up until the flight departs.
Then I think he said that I can change my plans up until 3 hours before the flight departs.
He also said that if I were to check-in e.g. OCLI, I could still change my plans afterwards [if within the timeframes] as they could cancel my check-in if required.
Guess I'll have to call them back to make certain of what he meant.
PS. Because of the amount of time I was out of the UK the past year I took my car off the road - it was parked next to a bush, but now it's half in the bush! MOT booked for three days before my flight...would really prefer to drive as else it'll lower my quasi-MR value!