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Old May 9, 2003, 3:51 am
  #1  
Original Poster
 
Join Date: Sep 2002
Location: Cheltenham
Programs: KLM Plat for Life , BA Gold, HH Silver, (Other half Diamond), IHG Gold
Posts: 2,395
vouchers

We have really struggled using the upgrade vouchers. Indeed the BMI staff at Glasgow the other day said they were a waste of time as meals were never available.

how does this tie in with "as gold where possible you and a companion will be upgraded at no additional charge". It has never happened to us and when we ask we are told it very rarely does.
simonsmith is offline  
Old May 9, 2003, 5:38 am
  #2  
 
Join Date: Nov 2002
Location: Scotland, UK
Posts: 346
Used my four vouchers to upgrade my girlfriend and I on an EDI>LHR return.

At EDI they had to check with dispatch that there were enough meals on board (as apparently the flight is "return catered" at LHR). We were lucky and got the last two meals.

No issues at LHR on the return.

As far as the "promise" to upgrade wherever possible - I understand it only applies to reward flights, not paid flights. So you only need to use the vouchers when travelling on a paid flight.

Nick
StarAllianceGold is offline  
Old May 9, 2003, 5:50 am
  #3  
 
Join Date: Apr 2002
Posts: 4,130
I've never had a problem with use of vouchers (and I got through 8 last year). The catering can be an issue as I believe the vast majority of shorthaul flights are "back catered" (ie the food for the return leg is loaded at LHR before the outward leg sets out) further to a conversation I had with a lovely girl in the lounge during my mileage run. What happens on the first flight of the day when an aircraft has spent the night out of LHR, no-one knows...

The promise to UG Gold does indeed apply only to award flights, and it happens at time of reservation. If there's space in C when you book, they'll allocate you C seats there and then.

[This message has been edited by Wingnut (edited 06-19-2003).]
Wingnut is offline  
Old May 9, 2003, 8:19 am
  #4  
 
Join Date: Sep 2000
Location: Edinburgh, Scotland
Posts: 1,213
So if you book a BD flight as part of a longer mixed star alliance routing you get C (or new economy on the transatlantic) on BD metal?

Stephen
sjharte is offline  
Old May 9, 2003, 8:25 am
  #5  
 
Join Date: Apr 2002
Posts: 4,130
I would think so (although haven't done this myself) providing it's booked through DC on a bmi flight #.
Wingnut is offline  
Old May 9, 2003, 12:06 pm
  #6  
 
Join Date: Nov 2002
Location: Bradford, West Yorkshire, England
Posts: 124
If space is available, as a *G on a reward ticket you will get upgraded to new economy at the time of booking (and a companion). I did this for flights to IAD in August.
Curly is offline  
Old May 12, 2003, 5:08 am
  #7  
 
Join Date: Oct 2002
Location: EDI
Programs: BD DC, KL FB, HH
Posts: 181
Just returned from using 4 vouchers to upgrade a MAN-ORD rtn to New Econ. Very nice.

Getting hold of the vouchers was a bit of struggle - it took 6 phone-calls over a 5-week period, and they eventually turned up the day before I travelled!

I note the DC FAQ says extra vouchers are still available - 21k miles for 4.

[This message has been edited by grayst (edited 05-12-2003).]
grayst is offline  
Old May 12, 2003, 7:19 am
  #8  
 
Join Date: Sep 2000
Location: Edinburgh, Scotland
Posts: 1,213
I just turned gold before the scheme changed and have yet to have my pack or my vouchers.

Will let you know if I receive any.

Stephen
sjharte is offline  
Old May 13, 2003, 12:09 am
  #9  
 
Join Date: Mar 2003
Location: Huddersfield, Yorkshire.
Posts: 59
I know that if I buy a flight using diamond club miles I get upgraded to next higher class.

Does the same benefit apply if I buy a flight using a combination of miles and cash?

TJ
TheJester is offline  
Old May 15, 2003, 2:07 am
  #10  
 
Join Date: Mar 2003
Location: Huddersfield, Yorkshire.
Posts: 59
Can I use my Gold upgrade vouchers to upgrade a Manchester to Chicago flight?

Also, if you book a flight using bmi miles you are upgraded to the next class of service. Is the ticket issued for the higher class, or issued for the lower class and the upgrade is done at the airport?

Thanks

TJ
TheJester is offline  
Old May 15, 2003, 3:52 am
  #11  
 
Join Date: Nov 2002
Location: Bradford, West Yorkshire, England
Posts: 124
Jester, the tickets are issued in the upgraded class (you should be able to get a seat assignment when booking).

I think you can use your vouchers on transatlantic, but only economy to new economy?
Curly is offline  
Old May 15, 2003, 4:05 am
  #12  
 
Join Date: Mar 2002
Location: DUB - Ireland
Programs: EI-GCE, BD-G, BA-G, A3*G, TK*G, FB-G, HH-G, Hyatt-Dia
Posts: 8,527
Awards reserved using miles will be upgraded by one class at the time of booking, subject to availability. So short haul Y becomes C. Long haul Economy, becomes New Economy, and a New Economy ticket becomes The Business.

The vouchers are a different thing altogether - they are for walk-up upgrades. If you fancy an upgrade while checking in, wave the voucher. Then approach the desk at the gate and they'll give you a new C boarding card, and usually take the voucher off you. If they don't, then happy days.
GoldCircle is offline  
Old May 15, 2003, 4:13 am
  #13  
 
Join Date: Mar 2003
Location: Huddersfield, Yorkshire.
Posts: 59
Thanks GC and Curly, good to see a fellow West Yorkshireite on here!

TJ
TheJester is offline  
Old May 18, 2003, 10:10 am
  #14  
 
Join Date: Feb 2002
Location: UK
Posts: 802
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by GoldCircle:
Awards reserved using miles will be upgraded by one class at the time of booking, subject to availability. So short haul Y becomes C. Long haul Economy, becomes New Economy, and a New Economy ticket becomes The Business.
</font>
Are you saying upgrades to The Business are now official? They weren't as of about a year ago, and I found they often weren't accepted, even when there was loads of room up front.

m (make that 3 in West Yorks)
small em is offline  
Old May 18, 2003, 12:29 pm
  #15  
 
Join Date: Feb 2003
Location: UK
Programs: BD Blue+, LH Blue, VS Red (nothing metallic: I don't get out much these days.....)
Posts: 296
plus I can't see a redemption rate for New Economy on BD anywhere ( or any *A enhanced economy for that matter )

im sure the old points "spending guide" listed a rate for new economy

or am i just being dense ?
DClass4Me is offline  


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