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Date changes on Star Alliance awards?

Date changes on Star Alliance awards?

Old May 15, 03, 3:32 am
  #1  
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Join Date: May 1998
Location: New York City
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Date changes on Star Alliance awards?

Does BD allow date changes on Diamond Club Destination Miles Star Alliance partner awards after departure? Also, can multiple partners be used as part of the same award?

Thanks!!
leroy11 is offline  
Old May 16, 03, 4:40 am
  #2  
 
Join Date: Jan 2000
Location: South Coast, UK
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I can only give you my travelling student son's example, who's now in Japan...Courtesy of BM/Air New Zealand I first got him a 'free' ticket to get to NZ and then on to Australia and back to NZ. I then got him another freebie from NZ up to Japan...meanwhile, in NZ, he managed to fall in love....'Dad, can you get my ticket changed as I want to stay another few weeks?'..call BM, no problem..'you must get the ticket sent back to us for reissue, and it's 20 to change.'
Send out new ticket...meanwhile I go off on business trip....on morning of his flight to Japan, son goes to Japan Embassy in Auckland to pick up passport with visa...Embassy closed for day due to public holiday in Japan....son panics and decides to call BM direct for help...explains predicament to a very helpful Emma, who says that...against the rules, which demands the return of the ticket as it's on Air NZ, she will call AirNZ and amend their record for the following days flight..She saved the day for him and when I heard about it, I called BM, spoke to her supervisor and thanked her for their help in this situation.Hope this helps.

[This message has been edited by mike turnbull (edited 05-16-2003).]
mike turnbull is offline  
Old May 16, 03, 7:07 am
  #3  
 
Join Date: Feb 2000
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Programs: Lowest of the low in all airline programs but I am in the EZY FF Program!
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mike turnbull:
....son panics and decides to call BM direct for help...explains predicament to a very helpful Emma, who says that...against the rules.....she will call AirNZ and amend their record for the following days flight..She saved the day for him and when I heard about it, I called BM, spoke to her supervisor and thanked her for their help in this situation.</font>
You probably dropped Emma in it with her boss for bending the rules.

Gaza is offline  
Old May 16, 03, 8:24 am
  #4  
 
Join Date: Apr 2002
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As mike says, reward flights are changeable for the 20 fee providing there is inventory available for the flight you want to change to.
Wingnut is offline  
Old May 16, 03, 9:30 am
  #5  
 
Join Date: Jan 2000
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[QUOTE]Originally posted by Gaza:
[B] You probably dropped Emma in it with her boss for bending the rules.

No..I actually cleared it with her before being transferred over..I certainly wouldn't want to knowingly drop someone in it that has gone the extra mile.
mike turnbull is offline  
Old May 18, 03, 3:55 am
  #6  
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Thanks for the responses - much appreciated. I am glad to see that BD is just a little more flexible in this area than BA.
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