Account closed
Jan 18, 2013, 6:35 am
#1
Original Poster
Join Date: Jul 2012
Location: London, UK
Posts: 139
Account closed
My diamondclub.org account seems to have been closed down even though I am based in the UK and have the MBNA card.
Has anybody else had this?
I still have miles to transfer over to Avios.
I have just contacted them on the web form as I don't want to lose my fairly large balance! (I know I should have transferred them when they posted originally but I did not bother since I'm UK and could transfer them after 31 December).
Has anybody else had this?
I still have miles to transfer over to Avios.
I have just contacted them on the web form as I don't want to lose my fairly large balance! (I know I should have transferred them when they posted originally but I did not bother since I'm UK and could transfer them after 31 December).
Jan 18, 2013, 9:22 am
#7
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,026
Jan 18, 2013, 9:38 am
#8
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,207
Jan 18, 2013, 9:48 am
#9
Join Date: Nov 2012
Location: Heathrow
Programs: A variety of Platinums, Golds, Silvers and other fancy metals.
Posts: 1,985
It's a new thing being able to do it with your email address, but it is a lot easier!
Now, is there anyway to change your password from the "gjdrsuobhd" one they give you?
Now, is there anyway to change your password from the "gjdrsuobhd" one they give you?
Jan 18, 2013, 10:19 am
#11
Join Date: Nov 2007
Location: SW London
Programs: BAEC Silver; Hilton Diamond;a miscellany of other hotel non-statuses
Posts: 3,607
There is now a 'Change Password' link that wasn't there a while ago.
They're maintaining / improving this site far more competently than the old one
.
Jan 18, 2013, 10:23 am
#12
Join Date: Nov 2012
Location: Heathrow
Programs: A variety of Platinums, Golds, Silvers and other fancy metals.
Posts: 1,985
I logged in with account number (which I think is the new bit - it was email only originally) today to transfer miles.
There is now a 'Change Password' link that wasn't there a while ago.
They're maintaining / improving this site far more competently than the old one .
There is now a 'Change Password' link that wasn't there a while ago.
They're maintaining / improving this site far more competently than the old one
.
Jan 19, 2013, 3:56 am
#13
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,019
Jan 19, 2013, 2:49 pm
#14
Join Date: Nov 2012
Location: Heathrow
Programs: A variety of Platinums, Golds, Silvers and other fancy metals.
Posts: 1,985
When I went to log in December, to Xfer my points over to BAEC, I had to use my membership number, which was a pain because I'd lost the bit of paper I'd written it on and there was no way to request it using an email address.
Jan 20, 2013, 11:55 am
#15
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,019
Something strange going on then with your login at the time. Everyone has been able to log on with their email address for months before that.