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Redemption Help: Problem post 31/12 Who do you call?

Redemption Help: Problem post 31/12 Who do you call?

Old Nov 15, 12, 4:57 pm
  #1  
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Problem post 31/12 Who do you call?

So I received my letter today confirming that DC is online only from 31/12. I have some redemptions booked for Jan - if a problem brews post December or mid travels who do you call? BA, BAEC the airline?
lizban is offline  
Old Nov 16, 12, 6:49 am
  #2  
 
Join Date: Apr 2005
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Originally Posted by lizban View Post
So I received my letter today confirming that DC is online only from 31/12. I have some redemptions booked for Jan - if a problem brews post December or mid travels who do you call? BA, BAEC the airline?
The A-Team?
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Old Nov 16, 12, 7:43 am
  #3  
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Ghostbusters!
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Old Nov 16, 12, 9:17 am
  #4  
 
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BA kitteh?
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Old Nov 16, 12, 11:05 am
  #5  
Company Representative - British Airways
 
Join Date: Jul 2012
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Hi there

Don't worry - you can submit queries through the contact us section on diamondclub.org or if it's urgent the Executive Club service centre.

I won't be very far away either for anything you are worried about.

Warm regards

Nicci
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Old Nov 17, 12, 1:40 pm
  #6  
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Thanks all - the wife and 9 month old JNr are flying to AKL on their own so a little worried for them.
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