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Old Jul 6, 2012, 4:46 am
  #91  
 
Join Date: Apr 2009
Location: Edinburgh
Posts: 214
Originally Posted by Mikey07
I've just called BA as I have an old account with them and I want to see if it still exists so I can use it instead of setting up a new one. A recorded message told me that their lines were busy and I should call back later. It then hung up on me.

Not a good start!
Second attempt to call and the automated message tells me there will be a 15 minute wait for an answer. Do they actually have any staff?
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Old Jul 6, 2012, 6:53 pm
  #92  
 
Join Date: Mar 2001
Location: AA EXP & Life Plat; AA 4MM; TWA Life Plat; HH Diamond
Posts: 1,109
Originally Posted by caz312
I have just done this, did not use the "Transfer Miles" button....used the "Manage Members" then the transfer option beside the miles
Thanks - that worked perfectly. I appreciate the direction.
nyc6035 is offline  
Old Jul 7, 2012, 5:27 pm
  #93  
 
Join Date: May 2008
Location: Northern Italian Lakes
Programs: BA, *A, Hertz Goldstar, Mucci wannabee, Waitrose, safari Oleg
Posts: 1,545
Originally Posted by Mikey07
Second attempt to call and the automated message tells me there will be a 15 minute wait for an answer. Do they actually have any staff?
Mikey07 just try and log into your old account. If you can at least remember your BA membership number or your old username you can just enter one of them as the username then click the small italic text below to ask for a password reset.

Mine was a very old account and I got the details back that way. I was immediately able to log into my BA account and pull my miles over from BMI.

Good luck.
h15t0r1an is offline  
Old Jul 8, 2012, 3:30 am
  #94  
 
Join Date: Apr 2009
Location: Edinburgh
Posts: 214
Originally Posted by h15t0r1an
Mikey07 just try and log into your old account. If you can at least remember your BA membership number or your old username you can just enter one of them as the username then click the small italic text below to ask for a password reset.

Mine was a very old account and I got the details back that way. I was immediately able to log into my BA account and pull my miles over from BMI.

Good luck.
Cheers for that but I've no idea what it was. Funnilly enough they're "currently experiencing extremely high call volumes" and I should call back later. I'll just set up a new account and see if I can get my questions answered on the BA forum.

Ta.
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Old Aug 13, 2012, 7:29 am
  #95  
 
Join Date: Oct 2004
Location: Citizen of the world
Programs: QF Plat./OW Emerald + Life Gold, IC Plat. Royal Ambassador, etc.
Posts: 2,891
wrong place!

Last edited by Aisle Seat H; Aug 13, 2012 at 7:32 am Reason: deleted
Aisle Seat H is offline  
Old Aug 17, 2012, 7:40 am
  #96  
FlyerTalk Evangelist
 
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Diamond Elite Amb, HH Diamond, Avis PC, Hertz PC, Sixt Platinum
Posts: 12,948
Do my DC and BAEC account have to have the same physical address in order to make the transfer? currently they are registered in two separate countries...
clubman is offline  
Old Aug 17, 2012, 7:50 am
  #97  
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Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,209
Originally Posted by clubman
Do my DC and BAEC account have to have the same physical address in order to make the transfer? currently they are registered in two separate countries...
I think if the names and date of birth matches you'll be OK. Otherwise you should be able to change you DC address online.
layz is offline  
Old Aug 17, 2012, 7:59 am
  #98  
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Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Diamond Elite Amb, HH Diamond, Avis PC, Hertz PC, Sixt Platinum
Posts: 12,948
Originally Posted by layz
I think if the names and date of birth matches you'll be OK. Otherwise you should be able to change you DC address online.
Thanks, not even sure whether my DOB is registered under my DC account (and no way of checking online) but I'll give it a go and worse case if it doesn't work I'll changes what needs to be changed.
clubman is offline  
Old Oct 8, 2012, 7:33 am
  #99  
 
Join Date: Jan 2001
Location: paris, france
Posts: 464
Screen is "blocked" ?

Hello, did anyone try to group DC miles and avios today ? when I reach the page that shows my 2 accounts, there is a box in the middle where i'm supposed to enter the number od DC miles I want to transfert. But impossible to type anything inside this box. I tried on Firefox and Safari but it doesn't work. Any idea about this issue please ? thank you :-)
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Old Oct 8, 2012, 9:00 am
  #100  
G*G
 
Join Date: Nov 2008
Posts: 399
Originally Posted by france usa
Hello, did anyone try to group DC miles and avios today ?
Yep - successfully transferred a batch today using Google Chrome. All smooth without any issues and miles instantly available in the BA account - good stuff!

Maybe you could try Chrome? Good luck!
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Old Oct 10, 2012, 12:32 am
  #101  
 
Join Date: Jul 2008
Location: HKG
Programs: Marriott Ambassador (Titanium Lifetime), BA Gold, Ex-Hertz 5* PC, Ex-HH Diamond, Ex-BD*G
Posts: 3,062
Originally Posted by france usa
ny idea about this issue please ? thank you :-)
Similar, did mine today using firefox without a problem
littlevoices is offline  
Old Oct 10, 2012, 9:02 am
  #102  
 
Join Date: Jul 2005
Location: Edinburgh, Scotland, UK
Programs: BD Blue, KL
Posts: 101
where is this tool?

Sorry if this has been asked before, but I tried to follow the instructions and I just cannot find this tool. Is it supposed to be on this page?
Thanks
gowgowuk is offline  
Old Oct 10, 2012, 9:07 am
  #103  
 
Join Date: Aug 2009
Location: Stirling
Programs: BAEC Gold
Posts: 294
Yep - "Combine My Avios" is the link to follow.
CheeseToastie is offline  
Old Oct 10, 2012, 9:11 am
  #104  
 
Join Date: Jul 2005
Location: Edinburgh, Scotland, UK
Programs: BD Blue, KL
Posts: 101
Damn! Silly me! Sorry and Thanks!
gowgowuk is offline  


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