Missing (Expired) Miles - Help!!!
Nov 30, 2010, 4:26 pm
#1
Original Poster
Join Date: Nov 2005
Programs: BMI *G
Posts: 20
Missing (Expired) Miles - Help!!!
Hey Folks,
Hoping you experts may be able to help.
I just logged into my wife's diamond club account and it only shows a balance of 9000 miles.
It's the 1st time we/I have logged on to her account in over a year but the balance was/should be in the region of 90k.
In fairness we haven't taken a star alliance/bmi flight in about 2 years, prior to that we were both travelling back and forth to WLG from GLA every 6 months for 4 years.
Anyway, I digress - is there anyway I can get these miles back into her account ot are they lost forever.
Thanks in advance
Hoping you experts may be able to help.
I just logged into my wife's diamond club account and it only shows a balance of 9000 miles.
It's the 1st time we/I have logged on to her account in over a year but the balance was/should be in the region of 90k.
In fairness we haven't taken a star alliance/bmi flight in about 2 years, prior to that we were both travelling back and forth to WLG from GLA every 6 months for 4 years.
Anyway, I digress - is there anyway I can get these miles back into her account ot are they lost forever.
Thanks in advance
Nov 30, 2010, 4:38 pm
#2
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
Sadly the T&Cs require activity which is common amongst most programmes, so I suspect you will be out of luck.
Shame you did not credit a hotel or car hire to your DC membership to keep the account active.
Shame you did not credit a hotel or car hire to your DC membership to keep the account active.
Nov 30, 2010, 10:00 pm
#3
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Or you should have applied for a BMI's credit card. At least there will be activtity when you use the credit/charge card!
Dec 1, 2010, 6:59 am
#4
Join Date: Mar 2002
Location: DUB - Ireland
Programs: EI-GCE, BD-G, BA-G, A3*G, TK*G, FB-G, HH-G, Hyatt-Dia
Posts: 8,527
Accounts are suspended after a year of no activity; and then eliminated after another year of no activity. At least in theory.
As you appear to have 9k - dds you have some recent activity? In that case the account is not suspended or eliminated, obviously enough...I'm thinking there may be something else at play here, rather than expiration...
I suggest you write to diamond club and ask what has happened your balance.
As you appear to have 9k - dds you have some recent activity? In that case the account is not suspended or eliminated, obviously enough...I'm thinking there may be something else at play here, rather than expiration...
I suggest you write to diamond club and ask what has happened your balance.
Dec 2, 2010, 6:16 am
#5
Original Poster
Join Date: Nov 2005
Programs: BMI *G
Posts: 20
Thanks folks.
I want to book 2 x returns from zone 1 to zone 3 - that obviously requires 90k miles. As I have 81k in my account and my wife has 9k in her account, is it possible to combine these 2 accounts in some way to book these redemptions?
Thanks
I want to book 2 x returns from zone 1 to zone 3 - that obviously requires 90k miles. As I have 81k in my account and my wife has 9k in her account, is it possible to combine these 2 accounts in some way to book these redemptions?
Thanks
Dec 2, 2010, 6:28 am
#6
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,031
Dec 2, 2010, 6:38 am
#7
Join Date: May 2006
Location: 5 miles from EMA
Programs: BD, BAEC Pleb, VS Pleb, Accor Pleb, HHonors Gold, Big White Season Pass
Posts: 5,904
You don't even have to go to the kerfuffle of doing that.
Just get Mrs WJ to ring up and give authority for you to manage the account for her.
Just get Mrs WJ to ring up and give authority for you to manage the account for her.
Dec 2, 2010, 7:09 am
#8
Join Date: Jan 2008
Posts: 1,492
Alternatively have a look at redeeming for business cash and miles - you will need 37,500 miles + £210 + taxes each and make a far bigger saving (and a far more comfortable journey)